HP ProBook 5220m HP ProBook Notebook PC User Guide - Windows XP
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- HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 1
HP ProBook Notebook PC User Guide - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 2
the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 4
iv Safety warning notice - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 5
WLAN ...16 Protecting your WLAN ...17 Connecting to a WLAN ...18 Roaming to another network 18 Using HP Mobile Broadband (select models only 18 Inserting a SIM ...19 Removing a SIM ...20 Using a Bluetooth wireless device (select models only 22 Bluetooth and Internet Connection Sharing (ICS 22 v - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 6
Troubleshooting wireless network problems 22 Cannot create a WLAN connection 22 Cannot connect to a preferred network 23 Network status icon is not displayed 23 Current network security codes are unavailable 24 WLAN connection is very weak 24 Cannot connect to the wireless router 25 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 7
keypad 40 Cleaning the TouchPad and keyboard 41 4 Multimedia ...42 Multimedia features ...42 Identifying your multimedia components 42 Adjusting the volume ...43 Multimedia software ...44 Accessing your preinstalled multimedia software 45 Installing multimedia software from a disc 45 Audio - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 8
57 Starting HP Power Assistant 57 Using external AC power ...58 Connecting the AC adapter 58 Using battery power ...59 Finding battery information in Help and Support 59 Using Battery Check ...59 Displaying the remaining battery charge 60 Inserting or removing the battery 60 Charging a battery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 9
and removing a digital card 86 9 Memory modules ...87 Increasing the hard drive space for the hibernation file 90 10 Security ...91 Protecting the computer ...91 Using passwords ...92 Setting passwords in Windows 92 Setting passwords in Computer Setup 92 BIOS administrator password 93 Managing - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 10
fingerprint to log on to Windows 104 11 Software updates ...105 Updating software ...105 Updating the BIOS ...106 Determining the BIOS version 106 Downloading a BIOS update 107 Updating programs and drivers 108 Using SoftPaq Download Manager 108 12 Backup and recovery ...110 Backing up your - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 11
Express preferences 125 15 Management and printing ...126 Using Client Management Solutions 126 Configuring and deploying a software image 126 Managing and updating software 127 HP SSM (System Software Manager 127 Using the HP Universal Print Driver (select models only 127 Index ...128 xi - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 12
xii - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 13
identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, click View system information. 3. Select Hardware tab > Device Manager. You can also add - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 14
(4) QuickWeb light (5) Power light 2 Chapter 1 Features Description ● Off: the TouchPad is on. ● Amber: the TouchPad is off. To switch between active and inactive, quickly double-tap the TouchPad off indicator. On: Caps lock is on. ● On: FastLook is on. ● Off: FastLook is off. ● On: QuickWeb is on - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 15
and fingerprint reader Description ● White: An integrated wireless device, such as a wireless local area network (WLAN) device, HP Mobile Broadband Module (select models only), and/or a Bluetooth® device (select models only), is on. ● Amber: All wireless devices are off. ● On: The speaker sound - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 16
button to shut down the computer. NOTE: Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut down command. ● When the computer is in Standby, press the button briefly to exit Standby. ● When the computer is in Hibernation, press the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 17
in combination with a function key or the esc key. Displays the Windows Start menu. NOTE: This feature does not exist if you are using (3) Vent Description ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Produce sound. Enables airflow to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 18
in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● Memory Stick Duo (adapter required - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 19
connected to the network. Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device. Connects an optional video or audio device, such as a high definition television, or any compatible digital or audio component. Identifying hardware 7 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 20
. It is normal for the internal fan to cycle on and off during routine operation. Provides access to the hard drive, 2 memory module slots, the wireless local area network (WLAN) module, and the HP Mobile Broadband Module (not supported by the Linux operating system). 8 Chapter 1 Features - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 21
display and initiates Standby if the display is closed while the power is on. Records sound. On: The webcam is in use. Records audio and video and captures still photographs. Wireless antennas Your computer has at least two antennas that send and receive signals from one or more - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 22
, keep the area immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 10 Chapter 1 Features - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 23
Component (1) Power cord* (2) AC adapter (3) Battery *Power cords vary in appearance by country or region provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag-Provides important information, including the following - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 24
this information available when you contact technical support. The service tag label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is affixed - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 25
HP Broadband Wireless Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is available. In a WWAN, each mobile device communicates to a mobile network operator's base station. Mobile network operators install 11a supports data - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 26
. Network (disabled/ disconnected) Indicates that one or more of your network drivers are installed, no wireless connections are available or all wireless network devices are disabled by the wireless hotkey or HP Wireless Assistant, and no network devices are connected to a wired network. Using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 27
Setup before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device. To view the state of the wireless devices, follow either of these steps: Position the cursor over - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 28
(either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet. As your - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 29
public areas, or "hotspots," like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 30
is available through the following resources: ● Information from your ISP and the manufacturer's instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support For a list of public WLANs near you, contact your ISP or search the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 31
on the code division multiple access (CDMA) telecommunications standard. You may need the HP Mobile Broadband Module serial number to activate mobile broadband service. The serial number is printed on a label inside the battery bay of your computer. Some mobile network operators require the use of - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 32
gently slide the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up. 10. Reconnect external power. 11. Reconnect external devices. 12. Turn on the computer. Removing a SIM - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 33
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up. 10. Reconnect external power. 11. Reconnect external devices. 12. Turn on the computer. Using HP Mobile Broadband (select models only) 21 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 34
is a limitation of Bluetooth and the Windows operating system. Troubleshooting wireless network problems Some possible causes for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is not installed correctly or has been - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 35
window is displayed, and Windows hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions. Troubleshooting wireless network problems - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 36
codes that you enter into your computer to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For a private network, such as a network - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 37
router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Connecting to a local area network (LAN - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 38
11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble cable into the RJ-11 telephone wall jack (2). 26 Chapter 2 Wireless, local area network, and modem - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 39
Plug the country- or region-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1. Select Start > Control Panel. 2. Click Date, Time, Language, and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 40
3. Click New. (The New Location window is displayed.) 4. In the Location country or region that is not supported by the modem, the Country/ (The Phone and Modem Options window is displayed.) 9. Do one problems If you experience modem connection problems An analog telephone line supports one of 2 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 41
digits on the telephone, and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse dialing. Tones indicate that the telephone line supports tone dialing. To change the dialing mode in your current modem location setting, follow these steps: 1. Select Start - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 42
keyboard Component (1) TouchPad off indicator (2) TouchPad (3) Left TouchPad control (4) Right TouchPad control Description ● When the TouchPad is active, the light is off. ● When the TouchPad is inactive, the light is amber. To switch between active and inactive, quickly Properties in Windows to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 43
off The TouchPad is turned on at the factory. When the TouchPad is active, the light is off. To turn the TouchPad on or off, quickly double-tap the TouchPad off indicator. Navigating To move the pointer, touch and slide your finger across the TouchPad surface in the direction you want - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 44
Selecting Use the left and right TouchPad controls like the corresponding controls on an external mouse. Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures. To activate the TouchPad gestures, place two or three fingers on the TouchPad at the same time as described in the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 45
4. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To view and . Pinching/Zooming Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by placing two fingers together - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 46
motion (right for next, left for previous, up to start or play a presentation, or down to stop or end a presentation). 34 Chapter 3 Pointing devices and keyboard - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 47
on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device or expansion product. Using the keyboard Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f1 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 48
then release both keys at the same time. Displaying system information Press fn+esc to display information about system hardware components and the system BIOS version number. In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 49
window Press fn+f2 to open the Print Options window of the active Windows application. Displaying battery status Press fn+f3 to display the battery status receiving video information from the computer. The following video transmission types, with examples of devices that use them, are supported by - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 50
brightness level incrementally. Turning wireless features on and off Press fn+f9 to turn the wireless feature on or off. Note that this hotkey cannot be used to establish a wireless connection. Muting and restoring to increase speaker volume incrementally. 38 Chapter 3 Pointing devices and keyboard - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 51
Standby or Hibernation in Windows. For more information about setting up and using FastLook, refer to the FastLook software Help. Using keypads The computer has an embedded numeric keypad and also supports an optional external numeric keypad or an optional external keyboard that includes a numeric - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 52
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 53
of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 54
to music ● Integrated microphone for recording your own audio ● Integrated webcam (select models only) that allows you to capture and share video ● Preinstalled multimedia software that allows you to play and manage your music and pictures ● Hotkeys that provide fast access to volume control - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 55
(2) Webcam (select models only) (3) Audio-out (headphone) jack/Audio-in (microphone) jack (4) Speakers (2) Description Records sound. Records audio and video and captures still photographs. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, or a headset. Also - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 56
◦ To increase volume, press fn+f12. ● Windows volume control: a. Click the Volume icon in the notification area, at the far right and view pictures. The following sections provide details about preinstalled multimedia software and installing multimedia software from a disc. 44 Chapter 4 Multimedia - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 57
disc into a connected external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted to do internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 58
install any drivers required by the external device. NOTE: A driver the desktop. 3. Open Windows Media Player and play support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display. NOTE: To transmit video - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 59
end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the video device, according to the device manufacturer's instructions. 3. Press f4 on the computer to switch the image between the display devices connected to the computer. Configuring audio for HDMI - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 60
> My Computer. You will see a list of all the devices installed on your computer, including a connected external optical drive. Playing music NOTE steps. 1. Turn on the computer. 2. Press the release button (1) on the external optical drive bezel to release the disc tray. 3. Pull out the tray (2). - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 61
dialog box opens and asks how you want to use the media content. Choose Windows Media Player, which is preinstalled on your computer. NOTE: After you insert a 1. Turn on the computer. 2. Press the release button (1) on the external optical drive bezel to release the disc tray. 3. Pull out the tray - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 62
remaining is displayed on the DVD Region tab. To change settings through the operating system: 1. Select Start > My Computer. 2. Right-click in the window and select Properties > Hardware tab > Device Manager. 3. Click the plus sign (+) next to DVD/CD-ROM drives. 4. Right-click the DVD drive for - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 63
such as Windows Media Player to video recordings before you burn them to a CD or DVD that cannot be changed. ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide specific instructions, refer to the software manufacturer's instructions. These instructions - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 64
software enables you to experiment with the following features: ● Video-Record and play back webcam video. ● Audio-Record and play back audio. ● Streaming video-Use with instant message software solutions that support UVC (Universal Video Class) cameras. ● Snapshots-Take still photos. 52 Chapter - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 65
program before starting a video conversation. ● The webcam may not work properly across some network firewalls. NOTE: If you are having trouble viewing or sending shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. For information about using the webcam - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 66
memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, Standby after 10 minutes of inactivity when running on battery power and 25 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 67
you must enter your Windows password before your work will return to the screen. Using the Power Meter The Power Meter is located in the notification area, at the far right of the taskbar. The Power Meter allows you to quickly access power settings and view the remaining battery charge. ● To access - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 68
conserve power and maximize computer performance. The following power schemes are available: ● Portable/Laptop (recommended) ● Home/Office Desk ● Presentation ● Always On ● Minimal Power Management ● Max Battery You can change the settings of these power schemes through Power Options. Viewing the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 69
for password when computer resumes from standby check box. 4. Click Apply. Using HP Power Assistant HP Power Assistant allows you to configure system settings to optimize your computer's power consumption and battery charge. HP Power Assistant provides tools and information to help you make informed - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 70
to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard an aircraft. ● When you are charging or calibrating a battery ● When you are installing or modifying system software ● When you are writing information to a CD or DVD - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 71
HP, or a compatible battery purchased from HP. Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors. Finding battery information in Help and Support To locate battery - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 72
Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical, and then click the Power tab. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination. Displaying the remaining battery charge ▲ Double-click the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 73
to the right to lock the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery lock inward. Then slide the battery release latch on the left (inward) (1) to release the battery. NOTE: You can identify the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 74
: The battery has reached a low battery level or critical battery level and is not charging. ● Off: The battery is fully charged, in use, or not installed. Maximizing battery discharge time Battery discharge time varies, depending on the features you use while on battery power. Maximum discharge - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 75
device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Remove the discharged battery, and then insert a charged battery. 3. Turn on the computer. Resolving a low battery level when no power source is - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 76
once a month. It is also not necessary to calibrate a new battery. Step 1: Fully charge the battery WARNING! Do not charge the computer battery while you are onboard aircraft. NOTE: The battery charges whether the computer is off or in use, but it charges faster when the computer is off. To fully - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 77
source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off, and the computer shuts down. Using - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 78
the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. 2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned off. Step 5: Reenable Hibernation and Standby CAUTION - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 79
an internal cell is not charging properly, or when the battery storage capacity has reached a "weak" condition. A message refers you to the HP Web site for more information about ordering a replacement battery. If the battery is possibly covered by an HP warranty, instructions include a warranty ID - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 80
computer is connected to the AC adapter. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer and to an AC technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Contact support. Shutting - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 81
hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because an SSD has no moving parts, it generates less heat than a hard drive. To view the drives installed on the computer, select Start > My Computer. Handling drives Drives are fragile computer components that - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 82
bay. Do not type on the keyboard or move the computer while an optional external optical drive is writing to a disc. The write process is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media. Avoid exposing - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 83
time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Select Start instructions. Improving hard drive performance 71 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 84
is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the installed in optional docking devices or connected to USB ports are not protected by HP 3D DriveGuard. For more information, refer to the HP 3D DriveGuard software Help. Identifying HP - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 85
the taskbar. - or - Right-click the icon in the notification area, and then select Settings. 2. Click the appropriate button to change settings. 3. Click OK. Using HP 3D DriveGuard 73 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 86
computer upside down on a flat surface, with the battery bay toward you. 6. Remove the battery. 7. Slide the service access door latches (1) inward. Slide the service access door toward the battery bay. Then lift up the forward edge of the service access door and remove the door (2). 8. Disconnect - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 87
up the hard drive tab (3), and then lift the hard drive out of the service access bay. To install a hard drive: 1. Pull up the hard drive tab (1) and insert the hard drive into the service access bay. 2. Tighten the 3 hard drive screws (2). 3. Connect the hard drive connector cable (3). 4. Align - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 88
5. Press down on the door (2) until the until the release latch (3) clicks. 6. Slide the lock latch (4) to the right to lock the door into place. NOTE: You can identify the lock latch by the red marking on the latch. 7. Replace the battery. 8. Turn the computer right-side up. 76 Chapter 6 Drives - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 89
such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 90
Remove the device. Using USB legacy support USB legacy support (enabled by default) permits the following actions: ● Using a USB keyboard, mouse, or hub connected to screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then follow the on-screen instructions. Your - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 91
as an eSATA external hard drive. Some eSATA devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Connecting an eSATA device CAUTION: To prevent damage to an eSATA - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 92
Removing an eSATA device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove an eSATA device. CAUTION: To prevent damage to an eSATA connector, do not pull on the cable to remove the eSATA device. To remove an eSATA device: 1. Click the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 93
by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port. USB information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an external drive - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 94
or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 82 Chapter 7 External devices - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 95
the disc tray and place the disc in a protective case. When the disc tray does not open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 96
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 97
digital media-equipped cameras and PDAs as well as with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 98
digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the digital card: a. Double-click the Safely Remove Hardware icon in the card, press in on the card (1) to release it, and then remove it from the slot (2). 86 Chapter 8 External media cards - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 99
the service access door. The memory capacity of the computer can be upgraded by replacing the existing memory module or adding a second memory module. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 100
(1) inward. Slide the service access door toward the battery bay. Then lift up the forward edge of the service access door and remove the door (2). 8. Remove the existing memory module: a. Pull apart the retention clips (1) at the sides of the memory module. The memory module tilts up. CAUTION - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 101
down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 10. Align the tabs on the service access door (1) with the notches in the service access bay. 11. Slide the service access door down (2) until the release latch (3) clicks. 89 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 102
identify the lock latch by the red marking on the latch. 13. Replace the battery. 14. Turn the computer right-side up. 15. Reconnect external power and external Help and Support > Performance and Maintenance > Freeing up disk space and follow the on-screen instructions. 90 Chapter 9 Memory modules - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 103
to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 104
account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support. Setting passwords in Computer Setup BIOS administrator passwords BIOS administrator password Function Protects access to Computer Setup. 92 Chapter 10 Security - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 105
is not interchangeable with a Windows administrator password, although both passwords can be identical. ● It is not displayed as it is set, entered, changed, or deleted. ● It must be set and entered with the same keys. For example, a BIOS administrator password set with keyboard number keys will not - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 106
the on-screen instructions. - or BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again. 94 Chapter 10 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 107
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock , type the user password again to confirm, and then press enter. 10. To confirm DriveLock protection on the drive you have selected, type DriveLock - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 108
of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 109
in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 110
Startup Menu" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 111
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select a menu: Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 112
of system information: ● Identification information about the computer model and the batteries ● Specification information about the processor, memory, ROM, video revision, keyboard controller revision, and wireless identification numbers To view this general system information in Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 113
all available updates are installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through the updates link in Help and Support. Using antivirus software - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 114
Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help. Installing Your computer may look different from the illustration. The location of the security - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 115
sensor that is located in one of the following areas of your computer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending on your computer model, the fingerprint reader may be - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 116
in or connected, the HP ProtectTools Security Manager Setup wizard guides you through the process finger. 4. Click Next, and then follow the instructions on the screen. NOTE: When enrolling fingerprints through log on to Windows To log on to Windows using your fingerprint, follow these steps: - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 117
optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Update Software & Drivers and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some BIOS updates may be - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 118
and date. 2. Open your Internet browser, and go to http://www.hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions. Updating the BIOS - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 119
and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5. Follow the on-screen instructions to access the BIOS update you want to download. Make a note of the download date - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 120
. 8. If prompted to do so, restart your computer after the installation is complete. Using SoftPaq Download Manager HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for HP business computers without requiring the SoftPaq number. Using this tool, you can - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 121
Configuration Options window. Refer to the HP SoftPaq Download Manager download process will take. If you want to download only one or two SoftPaqs and have a high-speed Internet connection, click Download & Unpack. 6. Right-click Install SoftPaq in the SoftPaq Download Manager software to install - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 122
and folders ● Scheduling automatic backups ● Creating recovery points ● Recovering information NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery procedures and save them for later use - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 123
up your information Recovery after a system Display the screen you want to save. b. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open Tools > Backup. 2. Follow the on-screen instructions. Backing up your information 111 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 124
files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 125
listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 126
of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > Restore Defaults. 4. Follow the on-screen instructions. 5. To save your changes and exit, click listed in this chapter may not be supported by your computer. 114 Chapter 13 Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 127
identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Set or change the date and time on the computer. Displays the - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 128
BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP computer. Automatic DriveLock Enable/disable Automatic DriveLock support. Disk Sanitizer Run Disk Sanitizer to - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 129
delay in seconds. ● Set the boot order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running. ◦ Startup from bootable USB devices, including - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 130
/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable Multi Core CPU (enabled by default). ● Enable/disable Intel® HT Technology (enabled by - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 131
default) To do this ● Enable/disable the wireless button state (enabled by default). ● Enable enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● sensor (enabled by default). ● Enable/disable the Notebook Multibay device (enabled by default). ● Enable/ - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 132
Select Set Security Level Restore Security Defaults To do this Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. 120 Chapter 13 Computer Setup - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 133
of the boot devices and drive bay locations listed may not be supported on your computer. ● Optical disc drive ● Notebook hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card You can change the order in which the computer searches for - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 134
of the screen. 2. Press f10 to enter BIOS Setup. 3. To enable bootable media in USB support. NOTE: The USB Port option must be enabled in order to use USB legacy support of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to quickly press f12. 122 Chapter 14 MultiBoot - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 135
and fails, it will not attempt to boot to the hard drive in the service access bay. Instead, it will try to boot to the next type of device as drive C, that CD-ROM drive becomes drive C and the hard drive in the service access bay becomes drive D. ● The computer will boot from a NIC device only if - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 136
" message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select a device in Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes and - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 137
message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save Changes - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 138
software installed on the computer) ● Fault notification and recovery of certain system software and hardware components NOTE: Support for specific features further assistance with configuration management and troubleshooting, power management, and the recovery of system software. 126 Chapter - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 139
select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 140
battery light, identifying 6 battery power 59 battery release latch, identifying 8 battery release latches, identifying 60 battery temperature 66 bays battery 8, 12 service access 8 BIOS administrator password 115 BIOS reset 115 BIOS update downloading 107 installing 107 BIOS version 106 Bluetooth - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 141
WLAN connection 18 country-specific modem cable adapter 27 creating CDs or DVDs 51 critical battery level 63 critical updates, software 101 D deployment, software 126 device configurations 117 device security 99 digital card inserting 85 removing 86 discs Driver Recovery 112 Operating System 112 - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 142
Windows applications 5 Windows logo 5 L labels Bluetooth 12 HP Mobile Broadband Module serial number 12 Microsoft Certificate of Authenticity 12 modem approval 12 regulatory 12 service tag 11 SIM 12 wireless latch, battery release 8 legacy support, USB 113, 117 light, drive 72 lights battery 6 caps - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 143
12 slots Media Card Reader 6 memory 87 security cable 7 SIM 19 SoftPaqs, downloading 108 software BIOS update 107 Client Management Solutions 126 critical updates 101 deployment 126 Disk Cleanup 71 Disk Defragmenter 71 HP Connection Manager 15 HP Wireless Assistant 15 recovery 126 updates 127 Index - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 144
sites HP System Software Manager 127 HP Universal Print Driver 127 webcam tips 53 using 52 webcam light, identifying 9 webcam properties, adjusting 53 Windows applications key, identifying 5 Windows Backup utility 110, 111, 112 Windows logo key, identifying 5 Windows recovery 112 wireless antennas - HP ProBook 5220m | HP ProBook Notebook PC User Guide - Windows XP - Page 145
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