HP ProLiant 3000 Compaq ProLiant Cluster HA/F100 and HA/F200 Administrator Gui - Page 132

Shared Storage, Table 6-3, Solving Shared Storage Problems

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Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200 6-7 Shared Storage This section addresses problems encountered using the Compaq StorageWorks RAID Array 4000 storage system as a shared storage device. This section does not address RA4000 storage system problems specific to the storage system itself or to using the storage system in a stand-alone server configuration. For those issues, see the Compaq RA4000 Storage System User Guide. Table 6-3 Solving Shared Storage Problems Problem Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Drive(s) in the Compaq StorageWorks RAID Array 4000 are not recognized. Possible Cause You may not have waited long enough to view the most up-to-date data. Cluster Administrator takes a snapshot of the registry when it starts up. Cluster nodes need to be rebooted. Host bus adapter driver is not installed. Hardware errors or communications transport problems. Compaq ProLiant Clusters do not support the physical SCSI disks. Action Wait a minute, then click Refresh (F5). Reboot cluster nodes after installing MSCS. Ensure the drives are recognized. Ensure the host bus adapter driver for Windows NT is installed and running on both servers. If it is not installed, see the "Installing Drivers for Windows NT" chapter in the Compaq StorageWorks Fibre Channel Host Adapter Installation Guide. Use Event Viewer to verify no hardware errors or transport problems exist. Check the event log for disk I/O error messages or indications of problems with the communications transport. Use Event Viewer to verify no hardware errors or transport problems exist. Check the event log for disk I/O error messages or indications of problems with the communications transport. continued

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Troubleshooting the Compaq ProLiant Clusters HA/F100 and HA/F200
6-7
Shared Storage
This section addresses problems encountered using the Compaq StorageWorks
RAID Array 4000 storage system as a shared storage device. This section does
not address RA4000 storage system problems specific to the storage system
itself or to using the storage system in a stand-alone server configuration. For
those issues, see the
Compaq RA4000 Storage System User Guide
.
Table 6-3
Solving Shared Storage Problems
Problem
Possible Cause
Action
You may not have waited long
enough to view the most
up-to-date data. Cluster
Administrator takes a snapshot of
the registry when it starts up.
Wait a minute, then click
Refresh (
F5
).
Cluster nodes need to be
rebooted.
Reboot cluster nodes after installing
MSCS. Ensure the drives are
recognized.
Drive(s) in the Compaq
StorageWorks RAID Array 4000
are not recognized.
Host bus adapter driver is not
installed.
Ensure the host bus adapter driver
for Windows NT is installed and
running on both servers. If it is not
installed, see the “Installing Drivers
for Windows NT” chapter in the
Compaq StorageWorks Fibre
Channel Host Adapter Installation
Guide
.
Drive(s) in the Compaq
StorageWorks RAID Array 4000
are not recognized.
Hardware errors or
communications transport
problems.
Use Event Viewer to verify no
hardware errors or transport
problems exist. Check the event log
for disk I/O error messages or
indications of problems with the
communications transport.
Compaq ProLiant Clusters do not
support the physical SCSI disks.
Use Event Viewer to verify no
hardware errors or transport
problems exist. Check the event log
for disk I/O error messages or
indications of problems with the
communications transport.
continued