HP ScanJet Enterprise Flow 7000 User Guide - Page 4

Detect misfeeds ...21 4 Care and maintenance ...23 HP Scanner Tools Utility Maintenance tab 23 Order maintenance and scanning supplies 23 Clean the scanning strips ...24 Clean the paper path ...25 Clean the rollers ...26 Replace the rollers ...28 5 Troubleshooting ...31 Scanner errors ...31 Basic troubleshooting tips ...32 Scanner installation troubleshooting 33 Check the cables ...33 Uninstall and then reinstall the HP Scanjet drivers and tools 34 Scanner initialization or hardware problems 34 Check the USB connection 35 Check that the scanner has power 36 Reset the scanner ...36 The scanner has stopped working correctly 37 Scanner operation problems ...38 Scanner will not turn on 38 Scanner keeps turning off 38 The LCD is having display issues or scanner buttons are not working as expected 39 Scanner does not scan right away 39 Scanner scans only one side of a two-sided page 39 Scanned pages are missing at the scan destination 39 Scanned image is fuzzy 40 Scanned pages are out of order at the scan destination 40 Optimize scanning and task speeds 40 The scan is completely black or completely white 41 Scanned images are not straight 41 Vertical white stripes appear on the printed page 42 Vertical colored stripes appear on the printed page 42 Scan files are too large 42 Scanner buttons are not working correctly 42 Scanner paper path problems 43 Paper jamming, skewing, misfeeds, or multiple-page feeds 43 Scanning fragile originals 44 Paper does not feed from the scanner 44 iv ENWW