HP ScanJet Enterprise Flow 7000 User Guide - Page 51

The scanned images have streaks or scratches, An item loaded in the scanner jams repeatedly

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The scanned images have streaks or scratches After each step, try another scan to see if the streaks or scratches are still apparent. If so, then try the next step. For information on cleaning the scanner, see the Care and maintenance section of the User Guide. ● Check that the originals are clean and unwrinkled. ● Clean the scanning strips inside the document feeder. ● Clean the rollers. An item loaded in the scanner jams repeatedly ● The item might not meet the guidelines for acceptable originals. ● The item might have something on it, such as staples or self-adhesive notes on the original that must be removed. ● Make sure the paper guides touch the edges of the original. Clear jams from the scanner paper path To clear a paper jam, complete these steps: 1. Remove any pages from the document feeder. 2. Open the document feeder hatch. 3. Remove the originals or any obstructions from the paper path. 4. Remove any visible debris (for example, paper, staples, or clips) from the paper path. 5. Close the document feeder hatch. 6. Reload the unscanned originals in the document feeder. 7. Resume scanning. ENWW Scanner paper path problems 45

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The scanned images have streaks or scratches
After each step, try another scan to see if the streaks or scratches are still apparent. If so, then try the
next step. For information on cleaning the scanner, see the
Care and maintenance
section of the
User Guide.
●
Check that the originals are clean and unwrinkled.
●
Clean the scanning strips inside the document feeder.
●
Clean the rollers.
An item loaded in the scanner jams repeatedly
●
The item might not meet the guidelines for acceptable originals.
●
The item might have something on it, such as staples or self-adhesive notes on the original that
must be removed.
●
Make sure the paper guides touch the edges of the original.
Clear jams from the scanner paper path
To clear a paper jam, complete these steps:
1.
Remove any pages from the document feeder.
2.
Open the document feeder hatch.
3.
Remove the originals or any obstructions from the paper path.
4.
Remove any visible debris (for example, paper, staples, or clips) from the paper path.
5.
Close the document feeder hatch.
6.
Reload the unscanned originals in the document feeder.
7.
Resume scanning.
ENWW
Scanner paper path problems
45