HP ScanJet Professional 3000 User Manual - Page 28

Originals are curling up in the scanner output tray Under dry conditions, lightweight originals such as those printed on carbonless copy paper may curl in the output tray. To minimize curl, flatten curled edges on the originals before placing them in the document feeder. If you cannot flatten curled edges, make sure the curled edges are facing down when you place the originals in the document feeder. The bottom of the scanned image is cut off By default, the scanning software can scan media that is up to 356 mm (14 in) long. For longer pages, the end of the document is not included in the scanned image. Verify that you have specified an appropriate page size in the scanning software. See also Scan long documents The scanned images have streaks or scratches After each step, try another scan to see if the streaks or scratches are still apparent. If so, then try the next step. For information on cleaning the scanner, see the Care and maintenance section. y Check that the originals are clean and unwrinkled. y Clean the glass strips inside the document feeder. y Clean the rollers. See also Care and maintenance An item loaded in the scanner jams repeatedly y The item might not meet the guidelines for acceptable originals. y The item might have something on it, such as staples or self-adhesive notes on the original that must be removed. y Make sure the paper guides touch the edges of the original. See also Load originals Clear jams from the scanner paper path To clear a paper jam: 1. Open the scanner hatch. 2. Remove the originals or any obstructions from the paper path. 26 HP Scanjet 3000 Scanner