HP Xb3000 HP Docking Station - Reference Guide - Page 24

Solving Common Problems, Docking Problems

Page 24 highlights

Troubleshooting Solving Common Problems Docking Problems Problem Possible Cause Solution The computer is not properly connected to the docking station. The computer may be properly aligned, but is not fully seated or docked in the docking station. Lift the computer away from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer. Ensure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly. The computer is turned on and properly docked, but the power light and docking light are not on. Power cord is not plugged into either the docking station or the AC outlet. Properly plug in power cord. Some of the ports or connectors do not work, even though the docking light is turned on. The computer may be properly aligned, but is not fully seated or docked in the docking station. Lift the computer away from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer. Ensure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly. A-2 Reference Guide

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A–2
Reference Guide
Troubleshooting
Solving Common Problems
Docking Problems
Problem
Possible Cause
Solution
The computer is not
properly connected to
the docking station.
The computer may
be properly aligned,
but is not fully seated
or docked in the
docking station.
Lift the computer away from
the docking station. Then
realign the computer visual
alignment indicator with the
indicator on the docking
station, and reconnect the
computer. Ensure that the
computer is properly aligned
and seated, and fully docked
by gently pressing down on
the computer until you hear a
click. If accessories are
attached, they should now
work properly.
The computer is turned
on and properly docked,
but the power light and
docking light are not on.
Power cord is not
plugged into either
the docking station or
the AC outlet.
Properly plug in power cord.
Some of the ports or
connectors do not work,
even though the docking
light is turned on.
The computer may
be properly aligned,
but is not fully seated
or docked in the
docking station.
Lift the computer away from
the docking station. Then
realign the computer visual
alignment indicator with the
indicator on the docking
station, and reconnect the
computer. Ensure that the
computer is properly aligned
and seated, and fully docked
by gently pressing down on
the computer until you hear a
click. If accessories are
attached, they should now
work properly.