HP mp5001 User's Guide 1.1 - iPod plus HP (color) - Page 61

If You See a Folder With an Exclamation Point on the, iPod Display

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Page 61 highlights

• If you're connecting iPod to a portable or notebook PC using the iPod Dock Connector to USB 2.0 Cable, connect the PC to a power outlet before connecting iPod. • If that doesn't work, restart your PC. • If that doesn't work, you may need to restore iPod software. See "iPod Software Update and Restore" on page 65. If You See a Folder With an Exclamation Point on the iPod Display • iPod may need to be reset (see page 58). • If that doesn't work, your iPod battery may need to be recharged. Connect iPod to the iPod Power Adapter and connect the adapter to a working electrical outlet. If you still see the folder, reset iPod again. • If that doesn't work, you may need to update or restore iPod with the latest software. Be sure you have installed the software from the iPod CD, or go to http://www.hp.com/go/music/update to get the latest software. Then follow the instructions on page 65 to update or restore the iPod software. Tips and Troubleshooting 61

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Tips and Troubleshooting
61
•If you’re connecting iPod to a portable or notebook PC using the iPod Dock
Connector to USB 2.0 Cable, connect the PC to a power outlet before
connecting iPod.
• If that doesn’t work, restart your PC.
• If that doesn’t work, you may need to restore iPod software. See “iPod Software
Update and Restore” on page 65.
If You See a Folder With an Exclamation Point on the
iPod Display
• iPod may need to be reset (see page 58).
•If that doesn’t work, your iPod battery may need to be recharged. Connect iPod
to the iPod Power Adapter and connect the adapter to a working electrical
outlet. If you still see the folder, reset iPod again.
• If that doesn’t work, you may need to update or restore iPod with the latest
software. Be sure you have installed the software from the iPod CD, or go to
http://www.hp.com/go/music/update to get the latest software. Then follow
the instructions on page 65 to update or restore the iPod software.