Hoover U8351900 Manual - Page 17

Troubleshooting If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below. What's the problem? Cleaner won't turn on. What's the cause? Not firmly plugged in. No voltage in wall plug. What's the solution? Plug unit in firmly. Replace fuse or reset circuit. What's the problem? Agitator brush roll brushes aren't turning. What's the cause? Hard Surface mode selected on Surface Command™ control dial. Agitator brush roll is obstructed. What's the problem? Cleaner won't pick up. What's the solution? Select a suitable carpet mode setting. Disconnect cleaner from electrical outlet. Turn cleaner over and remove any debris that has accumulated on the agitator brush roll. What's the cause? What's the solution? Dirt cup full. Pre-filter screen dirty. Incorrect carpet height setting. Blockage in system. What's the problem? Cleaner hard to push. Empty dirt cup. Clean the pre-filter screen using the dusting brush tool. Select another carpet height setting on the Surface Command™ control dial. Clear blockage (see "Clearing blockages" section). What's the cause? What's the solution? Incorrect carpet height setting. Select a higher carpet height setting on the Surface Command™ control dial. What's the problem? What's the cause? Dirt cup full. Pre-filter screen dirty. Blockage in system. Cleaning tools won't pick up. What's the solution? Empty dirt cup. Clean the pre-filter screen using the dusting brush tool. Clear blockage (see "Clearing blockages" section). What's the problem? Powered pet hair cleaning tool agitator brush roll won't turn. What's the cause? What's the solution? Too much pressure being applied to tool. Blockage in turbine channel. Broken or worn belt. Low cleaner suction. Continue using tool applying light pressure. Remove blockage. Replace belt. Refer to items under "Cleaner won't pick up". 18