Hoover U9125-900 Manual - Page 17

Servicing your cleaner, Troubleshooting, cont'd. - model

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® Troubleshooting, cont'd. If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below. What's the problem? Cleaner won't turn on. What's the cause? Not firmly plugged in. No voltage in wall plug. What's the solution? Plug unit in firmly. Replace fuse or reset circuit. What's the problem? What's the cause? Agitator is obstructed. Agitator brushes aren't turning. What's the solution? Disconnect cleaner from electrical outlet. Turn cleaner over and remove any debris that has accumulated on the agitator brush roll. Do not attempt to remove the agitator brush roll. What's the problem? Cleaner won't pick up. What's the cause? Dirt cup full. Pre-filter screen dirty. Incorrect carpet height setting. Blockage in system. What's the problem? Cleaner hard to push. What's the cause? What's the solution? Disconnect cleaner from electrical outlet. Empty dirt cup. Disconnect cleaner from electrical outlet. Clean the pre-filter screen using the dusting brush tool. Select another carpet height setting on the control panel. Clear blockage (see "Clearing blockages" section). What's the solution? Incorrect carpet height setting. Select a higher carpet height setting on the control panel. What's the problem? Cleaning tools won't pick up. What's the cause? What's the solution? Dirt cup full. Pre-filter screen dirty. Gentle brush mode selected. Blockage in system. Disconnect cleaner from electrical outlet. Empty dirt cup. Disconnect cleaner from electrical outlet. Clean the pre-filter screen using the dusting brush tool. De-select gentle brush mode on the control panel. Clear blockage (see "Clearing blockages" section). Servicing your cleaner To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Sales and Service Center or Authorized Hoover Warranty Service Dealer (Depot) by:  Checking the Service Section of Hoover on-line at www.hoover.com OR  Checking the list of Sales and Service Centers provided with this cleaner OR  Checking the Yellow Pages under "Vacuum Cleaners - Household" OR  Calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) Do not send your cleaner to Hoover in Newton, Iowa for service; this will only result in delay. If further assistance is needed, contact the Hoover Consumer Response Center, Phone: 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the underside of the main body of the cleaner.) (Cont'd) ¡ 17

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®
17
(Cont’d)
→
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Sales and Service Center or
Authorized Hoover Warranty Service Dealer (Depot) by:
Checking the Service Section of Hoover on-line at
www
.hoo
v
er
.com
OR
Checking the list of Sales and Service Centers provided with this cleaner OR
Checking the Yellow Pages under “Vacuum Cleaners - Household” OR
Calling 1-800-944-9200 for an automated referral of authorized service outlet locations
(U.S. only)
Do not send your cleaner to Hoover in Newton, Iowa for service; this will only result in delay.
If further assistance is needed, contact the Hoover Consumer Response Center, Phone: 330-499-9499.
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.
Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model
number appears on the underside of the main body of the cleaner.)
Servicing your cleaner
Troubleshooting, cont’d.
Not firmly plugged in.
Plug unit in firmly.
No voltage in wall plug.
Replace fuse or reset circuit.
Agitator is obstructed.
Disconnect cleaner from electrical outlet.
Turn cleaner over and
remove any debris that has accumulated on the agitator brush
roll.
Do not attempt to r
emo
v
e the agitator brush r
oll.
Dirt cup full.
Disconnect cleaner from electrical outlet.
Empty dirt cup.
Pre-filter screen dirty.
Disconnect cleaner from electrical outlet. Clean the pre-filter
screen
using the dusting brush tool.
Incorrect carpet height setting.
Select another carpet height setting on the control panel.
Blockage in system.
Clear blockage (see “Clearing blockages” section).
Incorrect carpet height setting.
Select a higher carpet height setting on the control panel.
Dirt cup full.
Disconnect cleaner from electrical outlet.
Empty dirt cup.
Pre-filter screen dirty.
Disconnect cleaner from electrical outlet. Clean the pre-filter
screen
using the dusting brush tool.
Gentle brush mode selected.
De-select gentle brush mode on the control panel.
Blockage in system.
Clear blockage (see “Clearing blockages” section).
What’s the problem?
Cleaner won’t turn on.
What’s the problem?
Agitator brushes aren’t turning.
What’s the cause?
What’s the solution?
What’s the cause?
What’s the solution?
What’s the problem?
Cleaner won’t pick up.
What’s the cause?
What’s the solution?
What’s the problem?
Cleaner hard to push.
What’s the cause?
What’s the solution?
What’s the problem?
Cleaning tools won’t pick up.
What’s the cause?
What’s the solution?
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.