IBM 3580-H23 Setup Guide - Page 5

Contents, Appendix B. Performing Diagnostic

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Contents Figures v Tables vii Safety and Environmental Notices . . . ix Danger Notice ix Caution Notice ix Attention Notice xi Performing the Safety Inspection Procedure . . . . xi End of Life (EOL) Plan xi Preface xiii Related Publications xiv Chapter 1. Introduction 1 Drive Performance 2 Supported Servers and Operating Systems . . . . 3 Supported Device Drivers 3 TapeAlert Support 4 Specifications 4 Chapter 2. Installing the 3580 Ultrium 2 Tape Drive 5 Step 1. Unpacking the Tape Drive 5 Step 2. Using the Inventory Checklist 6 Step 3. Installing the Rackmount Kit 6 Step 4. Inspecting the Power Cord and Outlet . . . 6 Step 5. Setting the SCSI ID 8 Step 6. Positioning the Tape Drive 8 Step 7. Connecting Power 9 Step 8. Running the Fast Read/Write Test . . . . 9 Step 9. Installing the SCSI Host Adapter Card (if required 12 Step 10. Installing Device Drivers 12 Step 11. Connecting the SCSI Bus Cable . . . . . 13 Step 12. Configuring the 3580 Ultrium 2 Tape Drive to the Server 15 Chapter 3. Operating the 3580 Ultrium 2 Tape Drive 17 Power Switch 17 Unload Button 18 Status Light 19 Message Display 20 Single-Character Display 20 Inserting a Tape Cartridge 20 Removing a Tape Cartridge 21 Performing Diagnostic and Maintenance Functions 22 Updating the Drive Firmware 22 Cleaning the Drive Head 22 Cleaning the 3580 Ultrium 2 Tape Drive . . . . . 23 Chapter 4. Using Ultrium Media . . . . 25 © Copyright IBM Corp. 2003 Data Cartridge 26 Cleaning Cartridge 27 Bar Code Label 28 Guidelines for Using Bar Code Labels . . . . 29 Setting the Write-Protect Switch 30 Handling the Cartridges 30 Provide Training 30 Ensure Proper Packaging 31 Provide Proper Acclimation and Environmental Conditions 32 Perform a Thorough Inspection 32 Handle the Cartridge Carefully 33 Examples of Cartridge Problems 34 Repositioning or Reattaching a Leader Pin . . . . 35 Repositioning a Leader Pin 35 Reattaching a Leader Pin 37 Environmental and Shipping Specifications for Tape Cartridges 42 Disposing of Tape Cartridges 43 Ordering Media Supplies 43 Ordering Bar Code Labels 45 Chapter 5. Troubleshooting 47 Procedure 1 48 Procedure 2 49 Procedure 3 49 Procedure 4 50 Pre-Call Checklist 50 Replacing the Tape Drive 52 Appendix A. Codes on the Single-Character Display 55 Appendix B. Performing Diagnostic and Maintenance Functions 59 Placing the Tape Drive in Maintenance Mode . . . 61 Performing a Diagnostic or Maintenance Function 62 Function Code 1: Run Tape Drive Diagnostics . . 62 Function Code 2: Update Tape Drive Firmware from FMR Tape 64 Function Code 3: Create FMR Tape . . . . . 65 Function Code 4: Force a Drive Dump . . . . 67 Function Code 5: Copy the Drive Dump to Tape (at Beginning of Tape 68 Function Code 6: Run SCSI Wrap Test . . . . 69 Function Code 7: Run RS-422 Wrap Test . . . . 72 Function Code 8: Unmake FMR Tape . . . . . 72 Function Code 9: Display Error Code Log . . . 73 Function Code A: Clear Error Code Log . . . . 74 Function Code C: Insert Cartridge into Tape Drive 75 Function Code E: Test Cartridge & Media . . . 75 Function Code F: Fast Read/Write Test . . . . 77 Function Code H: Test Head 79 Function Code P: Enable Post Error Reporting . . 81 iii

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Contents
Figures
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Tables
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Safety and Environmental Notices .
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Danger Notice
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Caution Notice
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Attention Notice
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Performing the Safety Inspection Procedure
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End of Life (EOL) Plan
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Preface
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xiii
Related Publications
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xiv
Chapter 1. Introduction
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Drive Performance
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Supported Servers and Operating Systems
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Supported Device Drivers
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TapeAlert Support
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Specifications
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Chapter 2. Installing the 3580 Ultrium 2
Tape Drive
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Step 1. Unpacking the Tape Drive
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Step 2. Using the Inventory Checklist
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Step 3. Installing the Rackmount Kit
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Step 4. Inspecting the Power Cord and Outlet
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Step 5. Setting the SCSI ID
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Step 6. Positioning the Tape Drive
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Step 7. Connecting Power
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Step 8. Running the Fast Read/Write Test
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Step 9. Installing the SCSI Host Adapter Card (if
required)
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Step 10. Installing Device Drivers
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Step 11. Connecting the SCSI Bus Cable
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Step 12. Configuring the 3580 Ultrium 2 Tape Drive
to the Server
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Chapter 3. Operating the 3580 Ultrium 2
Tape Drive
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Power Switch
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Unload Button
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Status Light
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Message Display
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Single-Character Display
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Inserting a Tape Cartridge
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Removing a Tape Cartridge
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Performing Diagnostic and Maintenance Functions
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Updating the Drive Firmware
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Cleaning the Drive Head
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Cleaning the 3580 Ultrium 2 Tape Drive
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Chapter 4. Using Ultrium Media
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Data Cartridge
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Cleaning Cartridge
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Bar Code Label
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Guidelines for Using Bar Code Labels
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Setting the Write-Protect Switch
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Handling the Cartridges
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Provide Training
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Ensure Proper Packaging
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Provide Proper Acclimation and Environmental
Conditions
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Perform a Thorough Inspection
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Handle the Cartridge Carefully
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Examples of Cartridge Problems
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Repositioning or Reattaching a Leader Pin
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Repositioning a Leader Pin
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Reattaching a Leader Pin
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Environmental and Shipping Specifications for Tape
Cartridges
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Disposing of Tape Cartridges
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Ordering Media Supplies
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Ordering Bar Code Labels
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Chapter 5. Troubleshooting
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Procedure 1
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Procedure 2
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Procedure 3
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Procedure 4
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Pre-Call Checklist
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Replacing the Tape Drive
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52
Appendix A. Codes on the
Single-Character Display
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55
Appendix B. Performing Diagnostic and
Maintenance Functions
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59
Placing the Tape Drive in Maintenance Mode .
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. 61
Performing a Diagnostic or Maintenance Function
62
Function Code 1: Run Tape Drive Diagnostics .
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Function Code 2: Update Tape Drive Firmware
from FMR Tape
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Function Code 3: Create FMR Tape
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Function Code 4: Force a Drive Dump
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Function Code 5: Copy the Drive Dump to Tape
(at Beginning of Tape)
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Function Code 6: Run SCSI Wrap Test
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Function Code 7: Run RS-422 Wrap Test
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Function Code 8: Unmake FMR Tape
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Function Code 9: Display Error Code Log
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Function Code A: Clear Error Code Log
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Function Code C: Insert Cartridge into Tape
Drive
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Function Code E: Test Cartridge & Media
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Function Code F: Fast Read/Write Test
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Function Code H: Test Head
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Function Code P: Enable Post Error Reporting .
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© Copyright IBM Corp. 2003
iii