IBM 867282X Installation Guide - Page 35

Solving problems, Diagnostic tools overview, POST beep code descriptions

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Chapter 5. Solving problems smelborpgnivloSThis section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up your server. If you cannot locate and correct the problem using the information in this section, refer to the " Solving problems" section in the User's Reference on the IBM xSeries Documentation CD for more information. Diagnostic tools overview The following tools are available to help you identify and resolve hardware-related problems: • POST beep codes The power-on self-test beep codes indicate the detection of a problem. - One beep indicates successful completion of POST. - More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardwareconfiguration problem. See "POST beep code descriptions" and the User's Reference on the IBM xSeries Documentation CD for more information. • Troubleshooting charts These charts list problem symptoms and steps to correct the problems. See the "Troubleshooting charts" on page 25 for more information. • Diagnostic programs and error messages The system diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of your server. Note: Refer to the "Solving problems" section in the User's Reference on the IBM xSeries Documentation CD for more information. POST beep code descriptions One beep Indicates successful completion of POST. Repeating long beeps Indicates that a memory error has occurred. Ensure that all DIMMs are correctly installed. One long beep and two short beeps Indicates that a video error has occurred and the BIOS code cannot initialize the video screen to display any additional information. If you are using an optional video adapter, ensure that the video adapter is correctly installed. © Copyright IBM Corp. 2001 23

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© Copyright IBM Corp.
2001
23
Chapter 5.
Solving problems
S
o
l
v
i
n
g
p
r
o
b
l
e
m
s
This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section, refer
to the " Solving problems" section in the
User’s Reference
on the
IBM xSeries
Documentation
CD for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
—
One beep indicates successful completion of POST.
—
More than one beep indicates that POST detected a problem.
Error
messages also appear during startup if POST detects a hardware-
configuration problem.
See “POST beep code descriptions” and the
User’s Reference
on the
IBM
xSeries Documentation
CD for more information.
•
Troubleshooting charts
These charts list problem symptoms and steps to correct the problems. See the
“Troubleshooting charts” on page 25 for more information.
•
Diagnostic programs and error messages
The system diagnostic programs are provided on the
IBM Enhanced Diagnostics
CD. These programs test the major components of your server.
Note:
Refer to
the "Solving problems" section in the
User’s Reference
on the
IBM xSeries Documentation
CD for more information.
POST beep code descriptions
One beep
Indicates successful completion of POST.
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are correctly
installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS code cannot initialize the video
screen to display any additional information. If you are using an optional video
adapter, ensure that the video adapter is correctly installed.