IBM 867282X Installation Guide - Page 36

ServerGuide startup problems Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column. Setup Suggested action Setup and Installation CD will not start. • Ensure that the system is a supported server with a startable (bootable) CD-ROM drive. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. ServeRAID™ program cannot view all installed drives - or - cannot install NOS. If you installed an optional ServeRAID adapter: • Ensure that there are no duplicate SCSI IDs or IRQ assignments. • Ensure that the hard disk drive is connected properly. The Operating System Installation program continuously loops. Free up more space on the hard disk drive. ServerGuide will not start your NOS CD. Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and Installation CD label for a list of NOS versions supported. Cannot install NOS option is grayed out. Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system partition is not present. Run the ServerGuide setup and configuration program and ensure that setup is complete Table 1. ServerGuide startup problems. System updates and applications CD Get "time out" or "Unknown host" errors Suggested action Ensure that you have access to the Internet through FTP directly. Table 2. System updates and applications CD. 24 xSeries 300: Installation Guide