Image Fitness Renew 400 Canadian English Manual - Page 20

Ordering Replacement Parts To order replacement parts, simply call our Customer Service Department toll-free at 1-877-897-7493, Monday through Friday, 6 a.m. until 6 p.m. Mountain Standard Time (excluding holidays). To help us assist you, please be prepared to give the following information when calling: 1. The MODEL NUMBER of the product (831.104000) 2. The NAME of the product (IMAGE® RENEW 400 hydrotherapy spa) 3. The SERIAL NUMBER of the product (see the front cover of this manual) 4. The KEY NUMBER and DESCRIPTION of the desired part(s) (see the PART LIST and EXPLODED DRAWING on pages 18 and 19). Limited Five Year Hydrotherapy Spa Warranty ICON Health & Fitness, Inc. (ICON), warrants this product to be free from defects in workmanship and material. ICON warrants the spa shell for five (5) years. The pump and motor are covered for two (2) years. All other parts are covered for ninety (90) days. This warranty extends only to the original purchaser. ICON's obligation under this warranty is limited to replacing or repairing, at ICON's option, the product at one of its authorized service centers. All products for which warranty claim is made must be received by ICON at one of its authorized service centers with all freight and other transportation charges prepaid, accompanied by sufficient proof of purchase. All returns must be pre-authorized by ICON. This warranty does not extend to any product or damage to a product caused by or attributable to freight damage, abuse, misuse, improper or abnormal usage, or repairs not provided by ICON authorized service personnel, to products used for commercial or rental purposes, or to products used as store display models. Specifically excluded are damages caused by or attributable to the following incidents: any damage to the wood exterior resulting from improper maintenance, or any damage to the wood or tile exterior attributable to freight mishandling; damage resulting from improper winterization; damage to the spa shell resulting from improper chemical treatment, damage to the spa shell resulting from exposure to extreme temperatures, or damage to the spa shell resulting from exposure to direct sunlight and ultraviolet rays while the spa is empty; damage to the pump, motor, plumbing, and components due to improper maintenance, chemical treatment, or exposure; damage resulting from failure to properly follow user's manual installation, operation, or maintenance instructions. Also excluded are consumable components, including but not restricted to filter cartridges and light bulbs. No other warranty beyond that specifically set forth above is authorized by ICON. ICON is not responsible or liable for indirect, special, or consequential damages arising out of or in connection with the use or performance of the product or damages with respect to any economic loss, loss of or damage to property including water damage, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other consequential damages of whatsoever nature. Some states do not allow the exclusion or limitation of incidental or consequential damages. Accordingly, the above limitation may not apply to you. The warranty extended hereunder is in lieu of any and all other warranties and any implied warranties of merchantability or fitness for a particular purpose is limited in its scope and duration to the terms set forth herein. Some states do not allow limitations on how long an implied warranty lasts. Accordingly, the above limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state. ICON HEALTH & FITNESS, INC., 1500 S. 1000 W., LOGAN, UT 84321-9813 Part No. 166987 R0700A Printed in USA © 2000 ICON Health & Fitness, Inc.