Intel SBXL52 Hardware Maintenance Manual

Intel SBXL52 - Server Compute Blade Manual

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  • Intel SBXL52 | Hardware Maintenance Manual - Page 1
    Intel® Server Compute Blade SBXL52: Hardware Maintenance Manual and Troubleshooting Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies & Products Order Number: C39684-003
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    or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. © Copyright Intel Corporation, 2003. All Rights Reserved. ii SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    , and service information provided in this manual. Important Safety Instructions Read all caution and safety statements in this document before performing any of the instructions. See Intel Server Boards and Server Chassis Safety Information on the Resource CD and/or at http:\\support.intel.com
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    parts in a safe place, away from all personnel, while you are servicing the machine. • Keep your tool case away from walk areas so that server system power cords, telecommunication systems, networks, and modems before you open the server SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    . Protect against ESD damage by equalizing the charge so that the server, the part, the work mat, and the person handling the part the following list, to provide protection that meets the specific service requirement. ✏ NOTE The use of a grounding system is SBXL52 safety and regulatory information v
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    result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments the blade is connected to the power source. Always replace the blade cover before installing the blade. vi SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    (73/23/EEC) and EMC Directive (89/336/EEC). The product has been marked with the CE Mark to illustrate its compliance. Japan EMC Compatibility: SBXL52 safety and regulatory information vii
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    If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. ICES-003 (Canada): located visibly on the external chassis. RRL Korea: viii SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    can be used at all other location as well as residential area. note: Class A device: operated in a commercial area. Class B device: operated in a residential area. SBXL52 safety and regulatory information ix
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    x SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Contents 1 SBXL52 safety and regulatory 15 Updating the service processor firmware 16 Configuring the Gigabit Ethernet controllers 16 Blade server Ethernet controller enumeration overview 24 Identifying problems using the light path diagnostics 24 Memory errors 25 Recovering the BIOS code 25
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    83 Error symptoms 83 Service processor error codes 95 SCSI error codes 95 Temperature error messages 96 Power error messages 96 System shutdown 98 System errors 98 Temperature-related system shutdown 99 DASD checkout 99 xii SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Undetermined problems 100 Problem determination tips 101 10 Parts listing 103 System 104 A Getting help and technical assistance 107 Before you call 107 Using the documentation 107 Hardware/Software service and support 107 107 Index 109 Contents xiii
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    xiv SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    that require superior microprocessor performance, efficient memory management, flexibility, and reliable data storage. This Hardware Maintenance Manual and Troubleshooting Guide and other publications that provide detailed information about your blade server are provided in Portable Document Format
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    in your server to determine the specific type of microprocessor that is in the blade server. ✏ NOTE Power, cooling, removable-media drives, external ports, and advanced system management are provided by the Intel Server Chassis SBCE. 2 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    ft to 7000 ft) - Blade server off: -40° to 60°C (-40° to 140° F) • Humidity: - Blade server on: 8% to 80% - Blade server off: 5% to 80% Electrical input: • Input voltage: 12 V dc ✏ NOTE The operating system in the blade server must provide USB support for the blade server to recognize and use the
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    or problem situations. • Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or lethal or extremely hazardous procedure step or situation. 4 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    interface. Turning off the blade server When you turn off the blade server, it is still powered through the SBCE unit. The blade server can respond to requests from the service processor, such as a remote request to turn on the blade server. To remove all power from the blade server, you must remove
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    the blade server. Blade server controls and LEDs This section describes the controls and light-emitting diodes (LEDs) on your blade server. ✏ NOTE The control panel is shown in the closed (normal) position in this illustration. 6 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    is steady when the ownership of the CD-ROM drive, diskette drive, and USB port has been transferred to this blade server. If the button does not respond, verify that switching support is enabled in the SBCE unit. ✏ NOTE It can take approximately 20 seconds for the operating system in the switched
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    blade server. If the button does not respond, verify that switching support is enabled in the SBCE unit. Notes: 1. The operating system in a blade server must provide USB support for that blade server management-module Web interface. 8 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    button: This button is located behind the control panel door. Press this button to manually turn the blade server on or off. ✏ NOTE This button has effect only if local power control is enabled for the blade server. Local power control is enabled and disabled through the SBCE management module Web
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    10 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    steps to start the Configuration/Setup Utility program: 1. Turn on the blade server and watch the monitor screen. 2. When the message Press F1 for Configuration/Setup appears, press F1. 3. Follow the instructions that appear on the screen. Configuration/Setup Utility menu choices The following
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    from the system time that is sent to the service processor each time the blade server is started. Use the number keys to type blade server starts. • Advanced Setup Select this choice to change settings for advanced hardware features. 12 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Settings Select this choice to manually enable a pair of memory DIMMs. If a memory error is detected during POST or memory configuration, the blade server automatically disables the failing memory pair and continues operating with reduced memory capacity. After the problem is corrected, you must
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    Shut down the operating system, turn off the blade server, and remove the blade server from the SBCE unit to access the switches for the boot protocol option is not supported for this server. Starting the PXE boot agent utility program SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Intel will periodically make firmware updates available for your blade server. Use the following table to determine the methods you can use to install these firmware updates. ✏ Important ✏ To avoid problems and to maintain proper system performance, always ensure that the blade server BIOS, service
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    blade server service processor from your Intel Support Representative. Use the management-module Web interface to flash the service processor. The Web interface is described in the Intel Server System SBCE Installation and User's Guide 16 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Important: To support failover on the blade server Ethernet controllers, the Ethernet switch modules in the SBCE unit must have identical configurations to each other. Blade server Ethernet controller enumeration The enumeration of the Ethernet controllers in a blade server is operating-system
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    18 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    5 Diagnostics This section provides basic troubleshooting information to help you solve some common problems that might occur with your blade server. If you cannot locate and correct the problem using the information in this section, see Appendix A, "Getting help and technical assistance," on page
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    problems. See "Error symptoms" on page 83 for more information. The built-in system diagnostic programs are upgradeable read-only memory (ROM). These programs test the major components of your blade server • Light path diagnostics feature 20 SBXL52: Hardware Maintenance Manual and Troubleshooting
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    used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the blade server displays more than one error message
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    service for the problem. Text blade server controls the needed components for the tests, including the CD-ROM drive, diskette drive, and USB port. You can use the selection buttons on the blade server to make necessary adjustments. 22 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    instructions on the screen. Notes: a. If the blade server stops during testing and you cannot continue, restart the blade server and try running the diagnostic programs again. If the problem d. You can view server configuration information (such as system configuration, memory contents, and device
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    the information to identify, using the light path diagnostics, problems that might arise during installation. To locate the actual component that caused the error, you must locate the lit error LED on that component. For example: 24 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    and the action you should take. Memory errors If a memory problem occurs, take the following actions before replacing a Intel Support Representative. The flash memory of your server consists of a primary page and a backup page. The J12 jumper controls which page is used to start the blade server
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    in the SBCE unit; then restart the blade server. The system starts up. xxCAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. 26 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    -removal instructions are provided in case you need to remove one option to install another. Installation guidelines Before you begin to install options in your blade server, read the Intel® Server Boards and Server Chassis Safety Information included on the Resource CD. • Read 1 "SBXL52 safety
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    components in your blade server. You need to remove the blade server from the SBCE unit and remove the blade server cover to see the components. ✏ NOTE The illustrations in this document might differ slightly from your hardware. 28 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    System board illustration The following illustration shows the location of the system-board components, including connectors for user-installable options. ✏ NOTE The SCSI expansion connector (J8) requires a terminator unless an expansion option is connected to it. Installing options 29
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    need to refer to this illustration when solving problems with the blade server. You need to remove the blade server from the SBCE unit, open the cover, blade-error LEDs and they will be unable to provide any diagnostic information. 30 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    through 7 Off Reserved 8 Off Power-on password override. Changing the position of this switch bypasses the power-on password check the next time the blade server is turned on and starts the Configuration/Setup Utility program so that you can change or delete the power-on password. You do not
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    (see "Recovering the BIOS code" on page 25). The default position is pins 1 and 2. ✏ NOTE If you start the blade server from the backup page because the primary BIOS page has become damaged, you need to flash the primary BIOS code. 32 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    options are established according to bay number; if you reinstall the blade server into a different bay, you might need to reconfigure the blade server. Complete the following steps to remove the blade server: 1. If the blade server is operating, shut down the operating system; then, press the power
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    illustration. 4. Lay the cover flat, or lift it from the blade server. xxCAUTION: Hazardous energy is present when the blade server is connected to the power source. Always replace the blade cover before installing the blade server. 34 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    the control-panel cable from the control-panel connector. 5. Pull the bezel assembly away from the blade server. 6. Store the bezel assembly in a safe place. Installing IDE hard disk drives Your blade server has two connectors on the system board for installing optional 2.5-inch IDE hard disk drives
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    set to Master. Attention: Do not press on the top of the hard disk drive. Pressing the top could damage the hard disk drive. 36 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    DIMM specification, which is available from http://www.jedec.org/. For a list of supported options for your blade server, reference Intel's Memory Qualification List or contact your Intel Support Representative. 7. PC2100 DIMMs are backward-compatible and work in the PC1600 sockets. 8. Installing
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    two microprocessors, your blade server can operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating systems and application programs can distribute the processing load between the microprocessors. To use SMP, 38 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    , so that you can determine whether you need to update the blade server BIOS code. Contact your Intel Support Representative for the latest level of BIOS code for your blade server. 2. The microprocessor sockets in this server contain built-in termination for the microprocessor bus; therefore, no
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    microprocessor into the socket. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the lever. 40 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    on the microprocessor or heat sink becomes contaminated, contact your service technician. b. Align and place the heat sink on top on the SBCE unit both support the I/O expansion card network-interface type. For example, if you add an Ethernet expansion card to your blade server, the modules in I/O
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    "Removing the blade server from the SBCE unit" on page 33 for information). 3. Carefully lay the blade server on a flat, non-conductive surface. 4. Open the cover (see "Opening the blade server cover" on page 33 for instructions). 42 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    blade server. The SCSI controller in the SCSI storage expansion unit supports RAID level-1 (embedded mirroring). ✏ Important ✏ To avoid potential performance and reliability problems a list SCSI hard disk drives supported by your blade server, refer to Intel's "Tested Hardware and Operating Systems
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    in the illustration. b. Lower the storage expansion unit so that the slots at the rear slide down onto the pins at the rear of the blade server. 44 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    of the drivers from your Intel Support Representative. With the storage expansion unit installed on your blade server, you can install up to the expansion unit. See "Installing a SCSI hot-swap hard disk drive" for instructions for installing hard disk drives. Device Drive bay 1 SCSI ID 0 Drive
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    swap hard disk drives. For a list of SCSI hard disk drives supported by your blade server, refer to the "Intel Tested Hardware and Operating System List". The following illustration shows how to hard disk drive is operating properly. 46 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    • If the amber hard disk drive status LED for a hard disk drive is lit continuously, that hard disk drive is faulty and needs to be replaced. • If the green hard disk drive activity LED is flashing, the hard disk drive is being accessed. See the documentation that comes with the expansion unit for
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    disk drive in the storage expansion unit fails, you can replace it without turning off the blade server. Complete the following steps to replace a SCSI hot-swap hard disk drive in a storage disk drive" on page 45 for instructions). 48 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    with the battery. 3. Turn off the blade server and remove the blade from the SBCE unit (see "Removing the blade server from the SBCE unit" on page 33 for instructions). 4. Open the blade server cover (see "Opening the blade server cover" on page 33 for instructions). 5. Locate the battery on the
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    it into the socket, under the battery clip. b. As you slide it under the battery clip, press the battery down into the socket. 8. Close the blade server cover (see "Closing the blade server cover" on page 52). 50 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    complete the installation, perform the following tasks. Instructions for each task are in the following sections. 1. Reinstall the blade server bezel assembly, if you removed it (see "Installing the blade server bezel assembly"). 2. Close the blade server cover, unless you installed the SCSI storage
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    installed and closed, or a SCSI storage expansion unit is installed. Do not attempt to override this protection. The following illustration shows how to close the blade server cover. 52 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    Complete the following steps to close the blade server cover: 1. Review "Electrical Safety" on page vi and "Installation guidelines" on page 27. Installing options 53
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    server and expansion option require two adjacent bays. b. When any blade server or option is in blade bays 7 through 14, power modules must be present in power bays 1 and 2, and power modules must be present in power bays 3 and 4. 54 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    the release levers on the front of the blade server closed. 7. Turn on the blade server. See "Turning on the blade server" on page 5 for instructions. 8. Verify that the power-on LED on the blade control panel is lit continuously, indicating that the blade server is receiving power and is turned on
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    the Ethernetcompatible switch modules on the SBCE unit. Network signals to and from the blade server or any I/O expansion cards are automatically routed to a same-network-interface switch module through circuitry in the SBCE unit. 56 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    operating system in the blade server must provide USB support for the blade server to recognize and use the Server 2003 Enterprise Edition installation instructions Complete the following steps to perform a basic installation of Microsoft Windows Server 2003 Enterprise Edition. • On the blade server
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    , select NTFS file system unless you will configure the blade server for dual boot with an operating system that does not support NT File System (NTFS). The formatting process will take have installed Microsoft Windows Server 2003 58 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    time and date settings. Be sure to select the correct time zone for the blade server location to avoid problems. Microsoft Windows Server 2003 Enterprise Edition will automatically install networking components. If prompted in the Networking Settings window, select either Typical or Custom Settings
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    SBXL52 blade server with SCSI hot-swap hard disk drives, load the Red Hat Linux 9.0 drvblock.img. The image may be obtained from your Intel support representative or may be obtained from the SBXL52 "Next" to create a boot diskette. 60 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    • After completion of the boot diskette, installation is complete. Click next to reboot the system. • Log in as root user Installing the operating system 61
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    62 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    off the blade server, and remove the blade server from the SBCE unit (see "Removing the blade server from the SBCE unit" on page 33). 2. Carefully lay the blade server on a flat, non-conductive surface. 3. Open the blade server cover (see "Opening the blade server cover" on page 33 for instructions
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    has been removed from the top of the microprocessor and is going to be reused, or when debris is found in the grease. ✏ NOTE 64 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image. ✏ NOTE Service replaceable units 65
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    4. Remove the blade server bezel assembly (see "Removing the blade server bezel assembly" on page 35). 5. Remove all components (see the appropriate installation instructions and reverse the steps (see "Thermal grease" on page 64). 66 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    self-adhesive labels ship with the system board. Apply one on top of the existing ethernet MAC address label located on the bottom of the blade chassis. The other label remains with the owner. Service replaceable units 67
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    68 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    9 Symptom-to-FRU index This index supports the SBXL52 blade servers. Notes: 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For Intel devices not supported by this index, refer to the manual for that device. 3. Always start with "
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    104 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 1-1-2 1. Optional microprocessor (if Keyboard controller failed) 1. Keyboard 2. System board 3. Management module 70 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    104 to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 2-2-3 (CMOS power failure and System board 3-2-4 (Failure comparing CMOS memory size against actual) 1. DIMM 2. System board 3. Battery 3-3-1 (Memory size mismatch occurred.) 1. Verify
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    service technician. Beep/symptom FRU/action 3-3-2 (Critical SMBUS error occurred) 1. Power down blade server and reseat it in chassis. 2. DIMMs. 3. System board. 3-3-3 1. Install or reseat the memory 1. Keyboard 2. System board 72 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    " on page 104 to determine which components should be replaced by a field service technician. No-beep symptom FRU/action No beep and the system operates correctly. • System board No beep and no video (System • See "Undetermined problems" on page 100. error LED is OFF) No beep and no video
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    the error log and diagnostic panel. 3. Power down blade server and reseat it in chassis. 4. System board. 165-198-000 (Service Processor: Aborted) 1. Rerun the diagnostic test 2. Fix . 2. Operator information card. 3. System board. 74 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    should be replaced by a field service technician. Error code/symptom FRU/action BIOS are installed. 2. Power down blade server and reseat it in chassis. 3. 1. SCSI storage expansion unit 2. System board 201-XXX-0nn (Failed memory test.) 1. DIMM Location slots 1-4 where nn = DIMM location.
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    104 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 062 (Three consecutive startup board 114 (Adapter read-only memory error) 1. Failing adapter. 2. Run diagnostics. 76 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    on page 104 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 151 (Real time clock error) , and enter the administrator password. 201 1. DIMM (Memory test error.) If the server does 2. System board not have the latest level of
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    "System" on page 104 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 289 (DIMM disabled by POST or user) an adapter or force other adapters to share an interrupt. 78 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    page 104 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1301 (I2C cable to mouse/video select button LED on the front of the blade server is on, indicating that the blade server is connected to the shared SBCE monitor. 2. Verify
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    service technician. Error code/symptom FRU/action 2462 (Video memory configuration error) 1. Verify that the keyboard/mouse/video select button LED on the front of the blade server is on, indicating that the blade server 80 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    by a field service technician. Error code/symptom FRU/action 01298001 (System BIOS installed on this server does not support level of cable. Light path diagnostics Lit blade-error LED None Cause Action An error has occurred and cannot be isolated, or the service processor has failed. • An
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    problem remains, replace the system board. • Verify that microprocessors 1 and 2 have the same cache size and type and the same clock speed. Internal and external clock frequencies must be identical; also see "Error symptoms" on page 83. 82 SBXL52: Hardware Maintenance Manual and Troubleshooting
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    to determine which components should be replaced by a field service technician. Error symptom FRU/action Drives are not detected problems that have definite symptoms. If you cannot find the problem in the error symptom charts, go to "Starting the diagnostic programs" on page 22 to test the server
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    on page 104 to determine which components should be replaced by a field service technician. CD-ROM drive problems Symptom FRU/action CD-ROM drive is not recognized. 1. Verify that of the media tray to another blade server. 84 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    unit documentation. work now. ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Hard disk drive problems Symptom FRU/action Not all drives are recognized by the hard disk drive diagnostic test (Fixed Disk test). 1. Remove the first
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    page 104 to determine which components should be replaced by a field service technician. General problems Symptom FRU/action Problems such as broken cover locks or indicator LEDs not working • Broken are configured correctly. 86 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    by a field service technician. Keyboard, mouse, or pointing-device problems Symptom FRU/ Intel Server System SBCE Hardware Maintenance Manual and Troubleshooting Guide on the Intel SBCE Documentation CD. Mouse function lost during Red • If, while installing Red Hat Linux 7.3 to a blade server
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    problems Symptom FRU/action The blade server emits a continuous tone during POST. (The startup (boot) microprocessor is not working properly.) 1. Verify that the startup microprocessor is seated properly. 2. Startup microprocessor. 88 SBXL52: Hardware Maintenance Manual and Troubleshooting
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    Important ✏ In some memory configurations, the 3-3-3 instructions. programs in the blade servers. If you still cannot find the problem, try using the monitor with another blade server. If the problem persists, see the Intel Server System SBCE Hardware Maintenance Manual and Troubleshooting Guide
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    service technician. Monitor problems blade server that has ownership of the monitor. 2. Monitor. 3. System board. No video. 1. Make sure the correct machine is selected, if applicable. 2. Make sure all cables are locked down. 90 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
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    to determine which components should be replaced by a field service technician. Option problems Symptom FRU/action An Intel option that was just installed does not work. 1. Verify that: • You followed the installation instructions that came with the option. • The option is installed correctly
  • Intel SBXL52 | Hardware Maintenance Manual - Page 106
    server, expansion unit, or filler blade properly installed. If these components are missing or improperly installed, an over-temperature condition may result in shutdown. 2. If microprocessor LED is illuminated, replace the microprocessor. 92 SBXL52: Hardware Maintenance Manual and Troubleshooting
  • Intel SBXL52 | Hardware Maintenance Manual - Page 107
    the blade server from the bay and reseat it. 2. If the problem service technician. Software problem Symptom FRU/action Suspected software problem. 1. To determine if problems are caused by the software, verify that: • The computer has the minimum memory needed to use the software. For memory
  • Intel SBXL52 | Hardware Maintenance Manual - Page 108
    configured and operating correctly. See the Intel Server System SBCE Hardware Maintenance Manual and Troubleshooting Guide on the Resource CD for details. • The settings in the switch module are appropriate for the blade server (settings in the switch module are blade-specific). If you installed an
  • Intel SBXL52 | Hardware Maintenance Manual - Page 109
    to the electrical sources, and restart the server. If the general monitor failure. problem remains, see "Undetermined problems" on page 100 and the Intel Server System SBCE Hardware Maintenance Manual and Troubleshooting Guide on the Resource CD Service processor error codes ✏ NOTE These codes
  • Intel SBXL52 | Hardware Maintenance Manual - Page 110
    a field service technician. Message blade storage expansion option. 2. Replace blade storage expansion option. BSE +3.3V under recommended voltage 1. Reseat blade storage expansion option. 2. Replace blade storage expansion option. 96 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 111
    SBCE Hardware Maintenance Manual). 2. Reseat blade server. 3. Replace blade server. System over recommended voltage for +1.25v. 1. Reseat blade server. 2. Replace blade server. System over recommended voltage for +1.5v. 1. Reseat blade server. 2. Replace blade server. System over recommended
  • Intel SBXL52 | Hardware Maintenance Manual - Page 112
    : a. I/O Expansion Option b. Blade Storage Expansion option. c. IDE hard drive. 2. Replace: a. Failing PCI adapter b. Microprocessor x. c. I/O Expansion Option. d. Blade Storage Expansion option. e. IDE hard drive. f. System board. 98 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 113
    • See SBCE Hardware Maintenance Manual. Power Modules are over temperature, blade server powering down • See SBCE Hardware Maintenance Manual. DASD checkout ✏ NOTE See "System" on page 104 to determine which components should be replaced by a field service technician. Message Action Hard
  • Intel SBXL52 | Hardware Maintenance Manual - Page 114
    c. Memory (with a minimum of two 256 MB DIMMs) d. A functioning SBCE 6. Install and turn on the blade server. If the problem remains, suspect the following FRUs in the order listed: • DIMM • System board • Microprocessor 100 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 115
    software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Microprocessor or hard disk upgrades
  • Intel SBXL52 | Hardware Maintenance Manual - Page 116
    102 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 117
    10 Parts listing This parts listing supports the Intel® Server Compute Blade SBXL52. 10 1 3 2 4 5 603 PIN SOCKET 6 9 603 PIN SOCKET 7 8 103
  • Intel SBXL52 | Hardware Maintenance Manual - Page 118
    FRU FRU CRU CRU CRU FRU CRU FRU FRU CRU CRU CRU CRU CRU CRU CRU CRU CRU CRU FRU CRU/ FRU FRU FRU 104 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 119
    Index System, Type Miscellaneous parts kit (all models) • Screw, M3.5x10 Phillips pan head, hard disk drive and adapter card tray (4) • Screw, M3.5 x 5 hex flange, system board (6) • Light pipe, hard disk drive LEDs (2) • Screw, mobile hard disk drive tray, M3 x # slot cap (4) • Screw, 440, D
  • Intel SBXL52 | Hardware Maintenance Manual - Page 120
    106 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 121
    documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Hardware/Software service and support Contact your Intel Support Representative. 107
  • Intel SBXL52 | Hardware Maintenance Manual - Page 122
    108 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 123
    program 11 configuring your blade server 11 connectors battery 29 I/O expansion option 29 IDE 29 input/output 56 memory 29 microprocessor 29 SCSI 21 starting 22 diagnostic tools 20 DIMM. See memory module diskette drive problem 85 display problems 89 drive hot-swap, installing 46, 48 internal
  • Intel SBXL52 | Hardware Maintenance Manual - Page 124
    configuration changes 37 specifications 3 memory errors 25 memory module installing 37 order of installation 37 specifications 3 supported 3, 37 memory problems 88 messages diagnostic 21 SCSI error 24 microprocessor heat sink 41 110 SBXL52: Hardware Maintenance Manual and Troubleshooting Guide
  • Intel SBXL52 | Hardware Maintenance Manual - Page 125
    drivers 45 enable or disable 45 SCSI errors 95 service processor features 16 service processor error codes 95 setting BIOS code page jumper 32 password override switch 14 software problems 93 start options 12 starting the blade server 5 startup sequence, setting 12 static electricity 27 static
  • Intel SBXL52 | Hardware Maintenance Manual - Page 126
    blade server 5 U undetermined problems 100 Universal Serial Bus (USB) problems 94 updating firmware 15 USB support keyboard 8 mouse 8 utility Configuration/Setup Utility program 11 PXE boot agent program, using 14 V viewing error logs 21 112 SBXL52: Hardware Maintenance Manual and Troubleshooting
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Intel
®
Server Compute Blade SBXL52:
Hardware Maintenance Manual and
Troubleshooting Guide
A Guide for Technically Qualified Assemblers of Intel
®
Identified Subassemblies &
Products
Order Number:
C39684-003