Kenmore 7962 User Instructions - Page 8

Troubleshooting

Page 8 highlights

TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dryer will not run Has a household fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the correct power supply available? Electric dryers require 240-volt power supply. Check with a qualified electrician. Was a regular fuse used? Use a time-delay fuse. is the dryer door firmly closed? Was the Start button firmly pressed? is a cycle selected? The dryer will not start in the Wrinkle Guard ® position. Move the dial past OFR No heat Has a household fuse blown, or has a circuit breaker tripped? Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • For gas dryers, is the valve open on the supply line? Unusual sounds Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation. Is a coin, button, or paper clip caught between the drum and front or rear of the dryer? Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Is it a gas dryer? The gas valve clicking is a normal operating sound. Are the four legs installed, and is the dryer level front to back and side to side? The dryer may vibrate if not properly installed. See the Installation Instructions. Is the clothing knotted or balled up? When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Timer does not noticeably advance Is the dryer set to Timed or Air Dry? The timer moves slowly and continuously for the time setting. Is the dryer set to Automatic Drying? The timer moves only when the clothing is mostly dry. See "How Automatic Drying Works" in "Dryer Use." 8

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TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer
will not run
Unusual
sounds
Has a household
fuse
blown, or has a circuit breaker
tripped?
There may be 2 fuses or circuit
breakers for the dryer. Check
that both fuses are intact
and tight, or that both circuit
breakers
have not tripped.
Replace the fuse or reset the
circuit
breaker. If the problem
continues,
call an electrician.
Is the correct
power supply available?
Electric
dryers
require 240-volt
power supply. Check with
a
qualified
electrician.
Was a regular
fuse
used?
Use a time-delay
fuse.
is
the dryer door
firmly
closed?
Was the Start button
firmly
pressed?
is a
cycle selected?
The dryer will not start
in
the Wrinkle Guard ® position.
Move
the dial past OFR
No heat
Has a household
fuse blown, or has a circuit breaker
tripped?
Electric
dryers
use 2 household
fuses or circuit
breakers. The
drum may be turning,
but you may not have heat. Replace the
fuse or reset the circuit
breaker. If the problem
continues,
call
an electrician.
Has the dryer had a
period
of non-use?
If the dryer hasn't
been used for a while, there may be a
thumping
sound
during the first few minutes
of operation.
Is
a
coin, button,
or paper
clip caught
between
the drum
and
front
or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets
before laundering.
Is it
a
gas dryer?
The gas valve clicking
is a normal operating
sound.
Are the
four
legs installed,
and is the dryer level
front
to
back and side to side?
The dryer may vibrate
if not properly
installed.
See the
Installation
Instructions.
Is the clothing
knotted
or
balled
up?
When balled up, the load will bounce,
causing
the dryer to
vibrate. Separate
the load items and restart the dryer.
Timer does not noticeably
advance
Is the dryer set to Timed
or Air Dry?
The timer moves slowly
and continuously
for the time setting.
Is
the dryer set to Automatic
Drying?
The timer moves only when the clothing
is mostly
dry. See
"How Automatic
Drying Works"
in "Dryer Use."
For gas dryers, is the valve open on the supply line?
8