Kenmore 7962 User Instructions - Page 8
Troubleshooting
UPC - 883049149509
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TROUBLESHOOTING First try the solutions suggested here and possibly avoid the cost of a service call... Dryer will not run Has a household fuse blown, or has a circuit breaker tripped? There may be 2 fuses or circuit breakers for the dryer. Check that both fuses are intact and tight, or that both circuit breakers have not tripped. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Is the correct power supply available? Electric dryers require 240-volt power supply. Check with a qualified electrician. Was a regular fuse used? Use a time-delay fuse. is the dryer door firmly closed? Was the Start button firmly pressed? is a cycle selected? The dryer will not start in the Wrinkle Guard ® position. Move the dial past OFR No heat Has a household fuse blown, or has a circuit breaker tripped? Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. • For gas dryers, is the valve open on the supply line? Unusual sounds Has the dryer had a period of non-use? If the dryer hasn't been used for a while, there may be a thumping sound during the first few minutes of operation. Is a coin, button, or paper clip caught between the drum and front or rear of the dryer? Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. Is it a gas dryer? The gas valve clicking is a normal operating sound. Are the four legs installed, and is the dryer level front to back and side to side? The dryer may vibrate if not properly installed. See the Installation Instructions. Is the clothing knotted or balled up? When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. Timer does not noticeably advance Is the dryer set to Timed or Air Dry? The timer moves slowly and continuously for the time setting. Is the dryer set to Automatic Drying? The timer moves only when the clothing is mostly dry. See "How Automatic Drying Works" in "Dryer Use." 8