KitchenAid KGRS505XSS Use & Care Guide - Page 21

Troubleshooting - problems

Page 21 highlights

4. Lift the oven door while holding both sides. Continue to push the oven door closed and pull it away from the oven door frame. To Replace: 1. Insert both hanger arms into the door. 2. Open the oven door. You should hear a "click" as the door is set into place. 3. Move the hinge levers back to the locked position. Check that the door is free to open and close. If it is not, repeat the removal and installation procedures. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate ■ Are the burner ports clogged? See "Surface Burners" section. WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. ■ Is the power supply cord unplugged? Plug into a grounded outlet. ■ Has a household fuse blown or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. ■ Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions. Surface burners will not operate ■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines. ■ Is the control knob set correctly? Push in knob before turning to a setting. Surface burner flames are uneven, yellow and/or noisy ■ Are the burner ports clogged? See "Surface Burners" section. ■ On models with caps, are the burner caps positioned properly? See "Surface Burners" section. ■ Is propane gas being used? The range may have been converted improperly. Contact a trained repair specialist. Surface burner makes popping noises ■ Is the burner wet? Let it dry. Gas range noises during Bake and Broil operations Noises that may be heard during the Bake and Broil operations: Whooshing, Poof, Clicking, Snaps, Pop These sounds are normal operational noises that can be heard each time the Bake or Broil burners ignite during the cycle. ■ A pop can be heard when the gas valve is opening or cycling on and will make a single pop when it snaps open from the solenoid. It sounds similar to a suction cup being pulled off of a piece of glass. ■ The igniters will click several times until the flame is detected. These are short clicking sounds like tapping a nail onto a piece of glass. ■ A whooshing or poof sound is heard when the Bake or Broil burner ignites. ■ On some models, a clicking sound can be heard when the convection fan relay cycles on and off. 21

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21
4.
Lift the oven door while holding both sides.
Continue to push the oven door closed and pull it away from
the oven door frame.
To Replace:
1.
Insert both hanger arms into the door.
2.
Open the oven door.
You should hear a “click” as the door is set into place.
3.
Move the hinge levers back to the locked position. Check
that the door is free to open and close. If it is not, repeat the
removal and installation procedures.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded outlet.
Has a household fuse blown or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See “Surface Burners” section.
On models with caps, are the burner caps positioned
properly?
See “Surface Burners” section.
Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Gas range noises during Bake and Broil operations
Noises that may be heard during the Bake and Broil operations:
Whooshing, Poof, Clicking, Snaps, Pop
These sounds are normal operational noises that can be heard
each time the Bake or Broil burners ignite during the cycle.
A pop can be heard when the gas valve is opening or cycling
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off of
a piece of glass.
The igniters will click several times until the flame is detected.
These are short clicking sounds like tapping a nail onto a
piece of glass.
A whooshing or poof sound is heard when the Bake or Broil
burner ignites.
On some models, a clicking sound can be heard when the
convection fan relay cycles on and off.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING