KitchenAid KUWL304CSS Use & Care Guide - Page 19

Plumbing Problems WARNING Excessive Weight Hazard Use two or more people to move and install ice maker. Failure to do so can result in back or other injury. PROBLEM Water Not Entering Drain Properly RECOMMENDED SOLUTIONS Is the drain hose aligned over the drain? Move the ice maker to align the drain. See "Connect Water Supply." NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed, qualified plumber. ASSISTANCE OR SERVICE Before calling for assistance or service, please check "Troubleshooting." It may save you the cost of a service call. If you still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230 or visit our website at www.kitchenaid.com. Our Consultants Provide Assistance With: To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages. ■ Features and specifications on our full line of appliances. ■ Installation information. ■ Use and maintenance procedures. For Further Assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States. KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada Call the KitchenAid Canada Customer eXperience Centre toll free: 1-800-807-6777 or visit our website at www.kitchenaid.ca. Our Consultants Provide Assistance With: For Further Assistance If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at: ■ Features and specifications on our full line of appliances. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. Customer eXperience Centre KitchenAid Canada 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. 19