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Kodak ESP Office 6150 Extended User Guide - Page 74

Getting help on the Web, Problem, Possible Solutions - troubleshooting

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Troubleshooting Problem Error messages or other problems you cannot resolve Possible Solutions If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available: • Kodak Service Number (located inside the printer when you open the printer access door) • Printer model number (located on the control panel) • Computer model, operating system, and version of Home Center Software • Exact wording of any error message(s) Getting help on the Web For more troubleshooting information: Get help with wireless networking. Use our Step-by-Step Solutions and Repair tool to troubleshoot common problems. Search our knowledge base of FAQs (Frequently Asked Questions). Download the latest firmware and software for optimal printer performance. See the recommended system requirements. Get help with problems you cannot resolve. www.kodak.com/go/inkjetnetworking www.kodak.com/go/itg www.kodak.com/go/esp6150support www.kodak.com/go/esp6150downloads www.kodak.com/go/esp6150specs Contact Kodak at www.kodak.com/go/contact and have the following information available: - Kodak Service Number (located inside the printer when you open the printer access door) - Printer model number (located on the control panel) - Computer model, operating system, and version of Home Center Software 68 www.kodak.com/go/aiosupport

Section	Page
Table of contents	3
Printer Overview	7
Components	7
Control panel	8
Home Center Software	9
Configuring printer settings	10
Networking Your Printer	11
Connecting to a wireless network	11
Before you connect	11
Using the LCD keyboard	11
Connecting to a wireless network using the WiFi Setup Wizard	12
Connecting to a non-WPS wireless router	12
Connecting to a WPS wireless router	13
Setting up an IP address	14
Viewing the network configuration	15
Printing the network configuration	16
Installing your printer on additional computers on the network	16
Connecting to another KODAK All-in-One Printer	16
Connecting to an Ethernet network	17
Adding a network connection to a USB-connected computer	18
Changing from USB to a wireless connection	18
Changing from USB to an Ethernet connection	19
Handling Paper	21
Paper types	21
Paper sizes	21
Envelope sizes	22
Loading paper	22
Loading plain paper	22
Loading legal-size paper	24
Loading photo paper	27
Loading envelopes	29
Loading originals	31
Using the scanner glass	31
Using the Automatic Document Feeder (ADF)	32
Printing	33
Printing documents	33
Printing two-sided documents	33
Automatic two-sided printing	33
Manual two-sided printing	34
Printing pictures	35
Printing from a wireless device	35
Copying	36
Loading originals for copying	36
Copying a document	36
Using the default settings to copy a document	36
Adjusting the settings and copying a document	36
Changing the number of copies of a document	38
Enlarging or reducing a document	38
Darkening or lightening a copy	38
Copying a photograph	39
Using the default settings to copy a photograph	39
Adjusting the settings and copying a photograph	39
Changing the number of copies of a photograph	40
Enlarging or reducing a photograph	41
Darkening or lightening a copy of a photograph	41
Scanning	42
Before you begin scanning	42
Changing the scan settings for scanning from the control panel	42
Loading originals for scanning	43
Scanning from the computer	43
Scanning multiple pictures simultaneously	44
Scanning multiple pictures when connected to a computer with WINDOWS OS	44
Scanning multiple pictures when connected to a computer with MAC OS	44
Scanning from the control panel	45
Faxing	46
Before you begin faxing	46
Connecting the printer for faxing	46
Setting fax options	48
Setting the answer mode (auto answer or manual)	51
Working with the phonebook	52
Opening the phonebook	52
Adding a new phonebook entry	52
Editing a phonebook entry	53
Deleting a phonebook entry	53
Using the numeric keypad on the control panel to enter text	54
Using the alphanumeric keyboard on the LCD	54
Preparing a fax for transmission	55
Printing a fax cover page	55
Loading originals	55
Changing resolution and brightness	55
Sending a fax	56
Using the phonebook to send a fax	56
Using Quick Dial to send a fax	56
Using the numeric keypad to send a fax	57
Using the Redial button to send a fax	57
Receiving a fax	57
Receiving a fax automatically	57
Receiving a fax manually	58
Maintaining Your Printer	59
General care and cleaning	59
Cleaning the scanner glass and document backing	60
Replacing ink cartridges	62
Replacing the printhead	65
Updating the software and printer firmware	69
Updating if your printer is connected to a computer with WINDOWS OS	69
Updating if your printer is connected to a computer with MAC OS	70
Monitoring and adjusting printer performance	70
Checking ink levels	70
Resetting factory defaults	71
Troubleshooting	72
Basic troubleshooting	72
Getting help on the Web	74
Status lights	75
Power status light	75
Wi-Fi status light	75
Product and Safety Specifications	76
Features and Specifications	76
Print performance	76
Photo printing features	76
Copy document features	77
Copy photo features	77
Scanning features	77
Input paper tray	78
Output paper tray	78
Ink cartridges	78
Connectivity	78
Software support	79
Physical specifications	79
Warranty	79
System requirements	80
Computer with WINDOWS OS	80
Computer with MAC OS	80
Paper types supported	81
Paper sizes supported	81
Safety information	83
Regulatory compliance	84
FCC statement	84
Canadian statements	85
European compliance statement	85
German compliance statement	85
REACH Article 33 declarations	85
Power supply information	85
Waste electrical and electronic equipment labeling	86
ENERGY STAR® Qualified	86
Warranty Information	86
Declaration of Conformity	88

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Troubleshooting

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Getting help on the Web

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