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Konica Minolta bizhub 215 bizhub 215 Network Administration User Guide - Page 85

Troubleshooting, 5.1 Main messages and troubleshooting, MAIL SETTING 2], and [NET

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5.1 Main messages and troubleshooting 5 5 5.1 Troubleshooting This chapter describes how to take corrective actions when an error message appears or a problem occurs. Main messages and troubleshooting Message [COMMUNICATION ERROR] [XXXX Server] [CANNOT CONNECT] [XXXX Server] [CANNOT GET IP] [XXXX Server] [DISCONNECT] [XXXX Server] [WRONG PASSWORD] [XXXX Server] [MEMORY FULL] [MEMORY FILE FULL] [SERVER MEMORY FULL] [SMTP Server] [XXX SERVER ERROR] Cause Communication with the server failed due to a problem in the main unit or unavailability of the network or server. A connection with the server could not be established. An IP address could not be obtained from the DNS server. The connection with the server has been lost. Login to the server failed due to a wrong password. Copies or incoming/outgoing data has exceeded the memory capacity. The maximum number of files has been used during E-mail transmission. A memory overflow occurred in the SMTP server during E-mail transmission. Scanned data could not be properly uploaded to the FTP server or the SMB server. Correction action Check the communication result report. Contact your network administrator. Make sure that the Ethernet cable is correctly connected. (page 2-3) Check the function settings on the [E-MAIL SETTING 1], [EMAIL SETTING 2], and [NETWORK SETTING] menus. Contact your network administrator. Contact your network administrator. Contact your network administrator. For the POP3 server, check the function settings on the [E-MAIL SETTING 2] menu. Contact your network administrator. Press any key to cancel the job. Remove the transmitted data stored in the memory. Contact your network administrator. Contact your network administrator. bizhub 215 5-2

Section	Page
Table of contents	2
1 Introduction	6
1.1 Welcome	6
1.1.1 User's guides	6
1.1.2 User's Guide	6
1.2 Conventions used in this manual	7
1.2.1 Symbols used in this manual	7
To use this machine safely	7
Procedural instruction	7
Key symbols	8
1.2.2 Original and paper indications	8
Original and paper sizes	8
Original and paper indications	8
2 Before Use	10
2.1 Overview	10
2.2 Connecting to a local area network (LAN)	11
2.2.1 Connecting a network cable	11
LEDs on the network port	11
3 Network settings	13
3.1 Network settings	13
List of Network Settings	13
List of LDAP Settings	17
3.2 Configuration via the Control Panel	19
3.3 Printing out a configuration information	21
3.4 Network Settings	22
3.4.1 Setting the IP address., subnet mask and gateway	22
3.4.2 Configuring IPv6	23
Automatically obtaining the IPv6 address	23
Checking the link-local address	24
Setting the global address	24
Setting the length of the prefix	24
Setting the gateway address	25
3.4.3 Configuring DNS	25
3.4.4 Enabling/disabling WEB	26
3.4.5 Enabling/disabling LPD	26
3.4.6 Enabling/disabling SLP	26
3.4.7 Enabling/disabling SNMP	26
3.4.8 Enabling Auto Get Time	26
To enable automatic detection of the NTP server using IPv6:	27
To specify the NTP server directly:	27
To specify the interval for receiving the time data:	28
3.5 Setting for E-mail transmission	29
3.5.1 Registering a sender name	29
3.5.2 Specifying the sender's E-mail address	30
3.5.3 Setting the SMTP server address	30
3.5.4 Setting the SMTP port number	31
3.5.5 Setting the SMTP server timeout	31
3.5.6 Setting text insertion	31
3.5.7 Setting the E-mail subject	32
3.5.8 Setting POP BEFORE SMTP	32
3.5.9 Setting E-mail mode	32
3.6 Setting E-mail reception	33
3.6.1 Setting the POP3 server address	33
3.6.2 Setting the POP3 port number	34
3.6.3 Setting the POP3 server timeout	34
3.6.4 Setting the POP3 account	35
3.6.5 Setting the POP3 password	35
3.7 LDAP Setting	36
3.7.1 Setting the LDAP server address	36
3.7.2 Setting the LDAP port number	37
3.7.3 Enabling/disabling SSL	37
3.7.4 Setting the search base	37
3.7.5 Setting the search attribute	38
3.7.6 Setting the search method	38
3.7.7 Setting the LDAP timeout	38
3.7.8 Setting the maximum number of search results	39
3.7.9 Setting the authentication method	39
3.7.10 Setting the Setting the LDAP account	39
3.7.11 Setting the LDAP password	40
3.7.12 Setting the domain name	40
4 PageScope Web Connection	42
4.1 Overview	42
4.1.1 Operating environments	42
4.2 How to use PageScope Web Connection	43
4.2.1 How to access	43
4.2.2 How to view the screen	43
4.2.3 User mode and administrator mode	44
4.2.4 How to operate	44
4.3 Administrator mode	45
4.3.1 How to log in to the administrator mode	45
4.3.2 [System] - [Summary]	46
4.3.3 [System] - [Details]	46
4.3.4 [System] - [Preference]	47
4.3.5 [System] - [Save Setting]	48
[Save Setting]	48
[Restore Setting]	48
4.3.6 [System] - [Maintenance] - [NIC and Printer Controller Reset]	49
4.3.7 [System] - [Maintenance] - [Initialize]	50
[Firmware Update]	50
[Restore Factory Default]	50
4.3.8 [System] - [Maintenance] - [Counter]	51
4.3.9 [System] - [Maintenance] - [Date/Time Setting]	52
[Manual Setting]	52
[Time Adjustment Setting]	53
4.3.10 [System] - [Maintenance] - [Power Save Setting]	54
4.3.11 [System] - [Security] - [Auto Logout]	55
4.3.12 [System] - [Security] - [Account Track]	56
[General Setting]	56
[All Counter Clear]	57
[All Account Track Clear]	58
[Account Track Data]	59
4.3.13 [System] - [Online Assistance]	60
4.3.14 [Print Job] - [Print Job Management]	60
[Delete Selected Job]	61
4.3.15 [Print] - [Settings] - [Paper Handling]	61
4.3.16 [Print] - [Settings] - [Page Layout]	62
4.3.17 [Print] - [Settings] - [Printer Setting]	62
4.3.18 [Print] - [Test Print]	63
4.3.19 [Print] - [Font Information]	63
4.3.20 [Address] - [One-Touch Dial Setting]	64
Registering One-touch Dials	64
When [Fax] is selected:	65
When [E-mail] or [LDAP Search] is selected:	65
When [Group Dial] is selected:	65
4.3.21 [Address] - [Speed Dial Setting]	66
Registering speed dials	66
When [Fax] is selected:	67
When [E-mail] or [LDAP Search] is selected:	67
When [FTP] is selected:	67
When [SMB] is selected:	68
4.3.22 [Address] - [Group Dial Setting]	69
Registering group dials	69
4.3.23 [Address] - [Fax Configuration]	70
4.3.24 [Address] - [Downloading/Uploading Destination List]	72
Download	72
Upload	72
4.3.25 [Network] - [Summary]	73
4.3.26 [Network] - [TCP/IP Configuration]	73
4.3.27 [Network] - [IPv4 Configuration]	74
4.3.28 [Network] - [IPv6 Configuration]	75
4.3.29 [Network] - [IPP Configuration]	76
4.3.30 [Network] - [SMTP & POP3 Configuration]	78
4.3.31 [Network] - [FTP & SMB Configuration]	80
4.3.32 [Network] - [WSD Configuration]	81
4.3.33 [Network] - [LDAP Configuration]	82
5 Troubleshooting	85
5.1 Main messages and troubleshooting	85
5.2 If you suspect a failure	86
5.2.1 Network printing	86
5.2.2 PageScope Web Connection	86
6 Index	89
6.1 Index by item	89