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Konica Minolta bizhub 215 bizhub 215 Network Administration User Guide - Page 86

If you suspect a failure, 5.2.1 Network printing, 5.2.2 Scope Web Connection - toner

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5.2 If you suspect a failure 5 5.2 If you suspect a failure 5.2.1 Network printing If you cannot perform network printing, check the following points: Check points 1 Has the print job been de- Yes livered to this machine? No 2 Does the controller re- Yes spond to a ping from the computer? No Possible Cause This machine has errors (paper or toner has run out). The data is not delivered. The printer port setting is wrong. The computer is temporarily malfunctioning. The driver is not properly installed. This machine is temporarily malfunctioning. The network cable is disconnected or the relay device is defective. The IP address or subnet mask setting is wrong. Corrective Actions Check the condition of this machine and correct errors. Go to 2. Specify the correct port. Restart the computer. Uninstall the driver using the correct procedure, then install the driver again. Restart this machine. Properly connect the cable or restart or replace the relay device. Correctly configure the IP address and subnet mask. 5.2.2 PageScope Web Connection Problem Connection to PageScope Web Connection cannot be established. Cause The IP address is not specified on this machine. The URL specified in the browser is wrong. A setting in the browser is wrong. When the proxy setting is configured in the browser and the proxy server cannot recognize the IP address of this machine, the PageScope Web Connection screen does not appear. The LAN cable is broken. Correction action Specify the IP address. In the URL, enter the IP address specified for this machine. In some network configurations, a connection setting for accessing this machine must be configured. For details, contact your network administrator. In the browser's proxy setting, add the IP address of this machine to a field for exceptions where the proxy server is not used. Replace the LAN cable. Reference page p. 3-11 p. 4-3 - - - bizhub 215 5-3

Section	Page
Table of contents	2
1 Introduction	6
1.1 Welcome	6
1.1.1 User's guides	6
1.1.2 User's Guide	6
1.2 Conventions used in this manual	7
1.2.1 Symbols used in this manual	7
To use this machine safely	7
Procedural instruction	7
Key symbols	8
1.2.2 Original and paper indications	8
Original and paper sizes	8
Original and paper indications	8
2 Before Use	10
2.1 Overview	10
2.2 Connecting to a local area network (LAN)	11
2.2.1 Connecting a network cable	11
LEDs on the network port	11
3 Network settings	13
3.1 Network settings	13
List of Network Settings	13
List of LDAP Settings	17
3.2 Configuration via the Control Panel	19
3.3 Printing out a configuration information	21
3.4 Network Settings	22
3.4.1 Setting the IP address., subnet mask and gateway	22
3.4.2 Configuring IPv6	23
Automatically obtaining the IPv6 address	23
Checking the link-local address	24
Setting the global address	24
Setting the length of the prefix	24
Setting the gateway address	25
3.4.3 Configuring DNS	25
3.4.4 Enabling/disabling WEB	26
3.4.5 Enabling/disabling LPD	26
3.4.6 Enabling/disabling SLP	26
3.4.7 Enabling/disabling SNMP	26
3.4.8 Enabling Auto Get Time	26
To enable automatic detection of the NTP server using IPv6:	27
To specify the NTP server directly:	27
To specify the interval for receiving the time data:	28
3.5 Setting for E-mail transmission	29
3.5.1 Registering a sender name	29
3.5.2 Specifying the sender's E-mail address	30
3.5.3 Setting the SMTP server address	30
3.5.4 Setting the SMTP port number	31
3.5.5 Setting the SMTP server timeout	31
3.5.6 Setting text insertion	31
3.5.7 Setting the E-mail subject	32
3.5.8 Setting POP BEFORE SMTP	32
3.5.9 Setting E-mail mode	32
3.6 Setting E-mail reception	33
3.6.1 Setting the POP3 server address	33
3.6.2 Setting the POP3 port number	34
3.6.3 Setting the POP3 server timeout	34
3.6.4 Setting the POP3 account	35
3.6.5 Setting the POP3 password	35
3.7 LDAP Setting	36
3.7.1 Setting the LDAP server address	36
3.7.2 Setting the LDAP port number	37
3.7.3 Enabling/disabling SSL	37
3.7.4 Setting the search base	37
3.7.5 Setting the search attribute	38
3.7.6 Setting the search method	38
3.7.7 Setting the LDAP timeout	38
3.7.8 Setting the maximum number of search results	39
3.7.9 Setting the authentication method	39
3.7.10 Setting the Setting the LDAP account	39
3.7.11 Setting the LDAP password	40
3.7.12 Setting the domain name	40
4 PageScope Web Connection	42
4.1 Overview	42
4.1.1 Operating environments	42
4.2 How to use PageScope Web Connection	43
4.2.1 How to access	43
4.2.2 How to view the screen	43
4.2.3 User mode and administrator mode	44
4.2.4 How to operate	44
4.3 Administrator mode	45
4.3.1 How to log in to the administrator mode	45
4.3.2 [System] - [Summary]	46
4.3.3 [System] - [Details]	46
4.3.4 [System] - [Preference]	47
4.3.5 [System] - [Save Setting]	48
[Save Setting]	48
[Restore Setting]	48
4.3.6 [System] - [Maintenance] - [NIC and Printer Controller Reset]	49
4.3.7 [System] - [Maintenance] - [Initialize]	50
[Firmware Update]	50
[Restore Factory Default]	50
4.3.8 [System] - [Maintenance] - [Counter]	51
4.3.9 [System] - [Maintenance] - [Date/Time Setting]	52
[Manual Setting]	52
[Time Adjustment Setting]	53
4.3.10 [System] - [Maintenance] - [Power Save Setting]	54
4.3.11 [System] - [Security] - [Auto Logout]	55
4.3.12 [System] - [Security] - [Account Track]	56
[General Setting]	56
[All Counter Clear]	57
[All Account Track Clear]	58
[Account Track Data]	59
4.3.13 [System] - [Online Assistance]	60
4.3.14 [Print Job] - [Print Job Management]	60
[Delete Selected Job]	61
4.3.15 [Print] - [Settings] - [Paper Handling]	61
4.3.16 [Print] - [Settings] - [Page Layout]	62
4.3.17 [Print] - [Settings] - [Printer Setting]	62
4.3.18 [Print] - [Test Print]	63
4.3.19 [Print] - [Font Information]	63
4.3.20 [Address] - [One-Touch Dial Setting]	64
Registering One-touch Dials	64
When [Fax] is selected:	65
When [E-mail] or [LDAP Search] is selected:	65
When [Group Dial] is selected:	65
4.3.21 [Address] - [Speed Dial Setting]	66
Registering speed dials	66
When [Fax] is selected:	67
When [E-mail] or [LDAP Search] is selected:	67
When [FTP] is selected:	67
When [SMB] is selected:	68
4.3.22 [Address] - [Group Dial Setting]	69
Registering group dials	69
4.3.23 [Address] - [Fax Configuration]	70
4.3.24 [Address] - [Downloading/Uploading Destination List]	72
Download	72
Upload	72
4.3.25 [Network] - [Summary]	73
4.3.26 [Network] - [TCP/IP Configuration]	73
4.3.27 [Network] - [IPv4 Configuration]	74
4.3.28 [Network] - [IPv6 Configuration]	75
4.3.29 [Network] - [IPP Configuration]	76
4.3.30 [Network] - [SMTP & POP3 Configuration]	78
4.3.31 [Network] - [FTP & SMB Configuration]	80
4.3.32 [Network] - [WSD Configuration]	81
4.3.33 [Network] - [LDAP Configuration]	82
5 Troubleshooting	85
5.1 Main messages and troubleshooting	85
5.2 If you suspect a failure	86
5.2.1 Network printing	86
5.2.2 PageScope Web Connection	86
6 Index	89
6.1 Index by item	89

Match case Limit results 1 per page

bizhub 215

5-3

5.2

If you suspect a failure

5.2

If you suspect a failure

5.2.1

Network printing

If you cannot perform network printing, check the following points:

5.2.2

PageScope Web Connection

Check points

Possible Cause

Corrective Actions

Has the print job been de-

livered to this machine?

Yes

This machine has errors

(paper or toner has run

out).

Check the condition of this

machine and correct er-

rors.

The data is not delivered.

Go to 2.

Does the controller re-

spond to a ping from the

computer?

Yes

The printer port setting is

wrong.

Specify the correct port.

The computer is tempo-

rarily malfunctioning.

Restart the computer.

The driver is not properly

installed.

Uninstall the driver using

the correct procedure,

then install the driver

again.

This machine is temporar-

ily malfunctioning.

Restart this machine.

The network cable is dis-

connected or the relay de-

vice is defective.

Properly connect the ca-

ble or restart or replace

the relay device.

The IP address or subnet

mask setting is wrong.

Correctly configure the IP

address and subnet mask.

Problem

Cause

Correction action

Reference page

Connection to

Page-

Scope Web Connec-

tion

cannot be

established.

The IP address is not

specified on this ma-

chine.

Specify the IP address.

p. 3-11

The URL specified in

the browser is wrong.

In the URL, enter the IP

address specified for

this machine.

p. 4-3

A setting in the browser

is wrong.

In some network con-

figurations, a connec-

tion setting for

accessing this machine

must be configured.

For details, contact

your network adminis-

trator.

When the proxy setting

is configured in the

browser and the proxy

server cannot recog-

nize the IP address of

this machine, the

Pag-

eScope Web Connec-

tion

screen does not

appear.

In the browser's proxy

setting, add the IP ad-

dress of this machine to

a field for exceptions

where the proxy server

is not used.

The LAN cable is bro-

ken.

Replace the LAN cable.