LG LMS2073SS User Manual - Page 32
Before Calling for Service
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TROUBLESHOOTING Before Calling for Service You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the operating problem in the list below and try the solutions listed for each problem. If the microwave oven still does not work properly, contact the nearest GoldStar Authorized Service Center. GoldStar Authorized Service Centers are fully equipped to handle your service requirements. Problem Possible Causes Oven does not start • Is the power cord plugged in? • Is the door closed? • Is the cooking time set? Arcing or Sparking • Are you using approved cookware? • Is the oven empty? Incorrect time of day • Have you tried to reset the time of day? Unevenly Cooked Foods • Are you using approved cookware? • Is the glass turntable in the oven? • Did you turn or stir the food while it was cooking? • Were the foods completely defrosted? • Was the time/cooking power level correct? Overcooked Foods Undercooked Foods • Was the time/cooking power level correct? • Are you using approved cookware? • Were the foods completely defrosted? • Was the time/cooking power level correct? • Are the ventilation ports clear? Improper Defrosting • Are you using approved cookware? • Was the time/cooking power level correct? • Did you turn or stir the food during the defrosting cycle? 32