Lenovo E10-30 User Guide - Lenovo E10-30 - Page 33

Chapter 4. Troubleshooting A hard disk drive problem The hard disk drive does not work. • In the Boot menu in the BIOS setup utility, make sure that the hard disk drive is included in the UEFI Boot priority order or the Legacy Boot priority order list. Other problems Your computer does not respond. • To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the battery pack and the AC power adapter. • Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. The computer does not start from a device you want. • See the UEFI Boot priority order or the Legacy Boot priority order list of the BIOS setup utility. Make sure that the BIOS setup utility is set so that the computer starts from the device you want. • Also make sure that the device from which the computer starts is enabled. Make sure that the device is included in the UEFI Boot priority order or the Legacy Boot priority order list in the BIOS setup utility correctly. The connected external device does not work. • Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer. • When using a high power consumption external device such as an external USB optical disk drive, use an external device power adapter. Otherwise, the device may not be recognized, or system shut down may result. 29