Lenovo PC 300PL IBM PC 300PL (6565) User Guide (including system setup and opt
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- Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 1
PC 300PL User Guide Type 6565 PC 300GL User Guide Types 6563, 6564, 6574 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 2
- Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 3
PC 300PL User Guide Type 6565 PC 300GL User Guide Types 6563, 6564, 6574 IBM - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 4
services offered in the United States of America. IBM may not offer the products, services, IBM reseller or IBM marketing representative. © Copyright International Business Machines Corporation 2000. All rights reserved. Note to U.S. Government Users - Documentation related to restricted rights - Use - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 5
xiv About this book xv Related information xv Chapter 1. IBM PC 300PL and PC 300GL overview 1 Identifying your computer 1 Desktop model 2 Tower model 2 Features 3 Specifications: Desktop model 7 Specifications: Tower model 8 Chapter 2. Setting up your computer 9 Selecting a location - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 6
hard disk drive 30 Virus protection 31 Locking the keyboard 31 Additional security features of the PC 300PL 6565 31 Using video features 33 Video device drivers 33 Changing monitor settings 34 Using audio features 34 Updating 5. Installing options 61 iv PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 7
codes and messages 103 POST error 104 POST beep codes 109 Device troubleshooting charts 110 Diskette drive problems 112 Monitor problems 113 General problems 115 Intermittent problems 115 Keyboard, mouse, or pointing device problems 116 Memory problems 117 Option problems 118 Contents v - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 8
(Part 1 - General Terms 141 IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms 145 Part 2 - Worldwide Country-Unique Terms 148 Notices 152 Year 2000 readiness and instructions 152 Trademarks 153 vi PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 9
Electronic emission notices 154 Class B Notices 154 Class A Notices 156 Power cord notice 161 Index 163 Contents vii - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 10
viii PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 11
, moving or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet. To Connect To Disconnect Turn everything OFF. Turn everything OFF. First to outlet. Remove all cables from devices. Turn device ON. © Copyright IBM Corp. 2000 ix - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 12
les câbles de unités. Mettez l'unité sous tension. *Le cordon d'alimentation doit être branché sur un socle de prise de courant correctement mis à la terre. x PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 13
the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 14
aux normes CEI 825 et CENELEC EN 60 825. Lorsqu'une unité de CD-ROM/DVD-ROM est installée, tenez compte des remarques suivantes: xii PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 15
ATTENTION Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites. L'ouverture de l'unité de CD-ROM/DVD-ROM peut entraîner un risque d'exposition au rayon laser. Pour toute intervention, faites appel à - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 16
replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or rebut les batteries usagées conformément aux règlements locaux. xiv PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 17
about using personal computers. For information on how to access this online publication, see About Your Software. Hardware Maintenance Manual This publication contains information for trained service technicians. It can be found at http://www.ibm.com/pc/support/us/ on the World Wide Web. Type the - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 18
xvi PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 19
in this guide is for both PC 300GL desktop and tower and PC300PL desktop models, and the different machine types of these models. When it is necessary to distinguish between models and machine types, you will be given a reference to the specific model and type number (for example, PC 300PL 6565 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 20
Desktop model Tower model 2 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 21
drives Four drive bays total One 3.5-inch, 1.44 MB diskette drive (standard) One internal hard disk drive (standard) One EIDE CD-ROM drive (some models) One EIDE Read/Write CD-ROM drive, CD-RW drive, or DVD drive 16-bit Sound Blaster Pro compatible Chapter 1. IBM PC 300PL and PC 300GL overview 3 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 22
microphone) Power 145 Watts Manual switch between ranges, 90-137/180-265 V ac Automatic switching, 57-63/47-53 Hz input frequency range Built-in overload and surge protection Advanced Power Management support Advance Configuration and Power Interface (ACPI) support 4 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 23
of this booklet. Corrections and additions to the list are available in the IBM online compatibility report, which can be found on the World Wide Web. For World Wide Web pages, see Chapter 7, "Getting help, service, and information" on page 127. Chapter 1. IBM PC 300PL and PC 300GL overview 5 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 24
PC DOS 2000 SCO OpenServer 5.0.5 6 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 25
Specifications: Desktop model Dimensions Height: 138 mm (5.43 output vary depending on the number and type of optional features installed and the optional power-management features in use. Heat output Approximate heat output in computers will operate. Chapter 1. IBM PC 300PL and PC 300GL overview 7 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 26
Specifications: Tower model Dimensions Height: 378 mm (14.9 in.) output vary depending on the number and type of optional features installed and the optional power-management features in use. Heat output Approximate heat output in of computers will operate. 8 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 27
your workspace To get the most from your computer, arrange both the equipment you use and your work area to suit your needs and the kind of work you The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on the thighs - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 28
adjusting the position of the keyboard feet. Viewing Distance Lower Back Support Seat Height Adjust the monitor so that the top of the screen by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 29
Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a final placement of your computer. When arranging your workspace: Avoid the use of extension cords. Whenever possible, plug the computer power cord directly - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 30
of the connectors shown. Desktop model connections 2 2 1 1 Serial 2 DVI Monitor Mouse SVGA Monitor Serial 1 Keyboard USB 1 Headphone/ Parallel USB 2 Line Out Microphone Line In 12 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 31
2 1 2 1 Tower model connections Serial 2 Serial 1 Mouse Keyboard USB 2 USB 1 Line In Headphone/ Line Out Microphone Parallel SVGA Monitor DVI Monitor Chapter 2. Setting up your computer 13 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 32
-coded icons to help you connect the cables properly. Use the following steps to connect your cables: 1. Connect the keyboard cable to the gray keyboard connector and the mouse cable to the green mouse connector. Keyboard Mouse Keyboard Desktop Mouse Tower 14 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 33
Note: If your computer comes with Windows NT Workstation and a ScrollPoint™ mouse, the first time you start up your computer, your mouse will work but the ScrollPoint function might not work. To enable the ScrollPoint function, you must shut down and restart your computer. 2. Connect the monitor - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 34
Any serial device or external modem Serial Device Serial Device Desktop Any Universal Serial Bus (USB) device. USB Device USB Tower Desktop Tower Any optional device, such as speakers, microphones, or headphones. Audio Audio Desktop Tower 16 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 35
line connector (for models with a modem). If your computer comes with an Ethernet adapter, connect the Ethernet cable. Ethernet Important Category 5 Ethernet cable must be used for operation of the system within FCC Class A limits. Chapter 2. Setting up your computer 17 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 36
performs a short self-test. When the task completes successfully, the logo screen disappears, the BIOS is loaded, and the software is loaded (in models with preinstalled software). Note: If you suspect a problem, see Chapter 6, "Troubleshooting" on page 99. 18 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 37
operating system, make sure you install the device drivers after installing the operating system. Device drivers are provided on the Product Recovery CD and are also available at http:/www.ibm.com/pc/support/ on the World Wide Web. Installation instructions are provided with the media or in README - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 38
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tell you when a certain device is in use, such as the diskette drive. The following illustrations show the controls and status indicators for the desktop and tower models. Power Switch Hard-Disk Drive Light Diskette Eject Button Diskette Drive Light Power-On Light © Copyright IBM Corp. 2000 21 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 40
hard disk. Diskette eject button: Push this button to release a diskette from the drive. Diskette drive light: When this light is on, it indicates that the diskette drive heads are being positioned or that your computer is reading from or writing to a diskette. 22 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 41
drive, see "Using CD-ROM, CD-RW, or DVD drives a very short period. 1. The IBM logo appears. 2. The following messages can type either password at the password prompt. When you type your password finishes without detecting a problem, you hear one beep. If POST detects a problem when you start your - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 42
documentation for instructions. Using diskettes You can use 3.5-inch diskettes in the diskette drive of your computer. The information that follows will help you use 3.5-inch diskettes away from heat. The plastic outer covering might warp, damaging the diskette. 24 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 43
the eject button and slide the diskette out of the drive. Do not remove the diskette while the in-use light is on. Write-protecting diskettes It is possible diskette write-protect switch" on page 78 for instructions for setting diskette write-protect on the system board. Chapter 3. Operating and - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 44
or stick paper on the disk. Do not scratch or mark the disk. Do not place or store the disk in direct sunlight. Do not use benzene, thinners, or other cleaners to clean the disk. Do not drop or bend the disk. 26 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 45
the drive: 1. Press the eject/load button. The tray slides out of the drive. (Do not manually force IBM Universal Manageability tools streamline and automate PC systems management and support tasks, such as computer equipment use and tracking. These leading-edge PC tools are available for IBM PCs - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 46
Manager recognizes your computer as a Hybrid RPL client and a bootstrap program is downloaded to your computer hard disk. This bootstrap program is small, which helps prevent network congestion. Hybrid RPL avoids the network traffic associated with a standard RPL. 28 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 47
complete software images, device drivers, and BIOS updates. When used with Wake on LAN, LCCM can remotely start your computer from an off state, which means all this can be done while the system is not being used. When you purchase an IBM PC, LCCM is available for downloading at no additional charge - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 48
to the computer screen and, if the computer is part of a network, to an administrator console. Once an error is detected, the data on the hard disk can be backed up and the drive replaced. 30 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 49
if the battery in your computer expires or is removed by someone. For more information, see "Using Enhanced Security" on page 48. Cover lock A cover lock built into the chassis of the PC 300PL 6565 prevents the cover from being easily removed. The cover lock comes with two identical keys. Chapter - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 50
page at http://www.ibm.com/pc/ww/ibmpc/security/index.html on the World Wide Web. For the latest information on IntelliStation security features, visit the IBM support page at http://www.ibm.com/pc/ww/intellistation/security/index.html on the World Wide Web. 32 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 51
already been installed on the hard disk. However, you can use the device driver installation instructions if you need to reinstall the device drivers or if you need information on obtaining and installing updated device drivers. See Chapter 7, "Getting help, service, and information" on page 127 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 52
, be sure to review the information that comes with your monitor. Using a resolution or refresh rate that is not supported by your monitor might cause the screen to become unreadable and could connections" on page 12 or "Tower model connections" on page 13.) 34 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 53
POST, BIOS, and the Configuration/Setup Utility program by starting your computer using a flash update diskette or by using the Remote Administration feature, if it is enabled. See "Setting Remote Administration" on page 51 for more information. As part of the continuing work to improve quality, IBM - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 54
and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor before cleaning the computer and monitor screen. Computer and keyboard Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. 36 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 55
, or blow on the screen to remove grit and other loose particles. Then use a soft cloth moistened with a nonabrasive liquid glass cleaner. Mouse If the pointer out. 5. Wash the ball in warm, soapy water and dry it well. 6. Using a damp cloth, wipe the outside of the mouse and the retainer. Be sure to - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 56
tapes) from the drives. 3. Shut down your operating system and turn off the computer and all attached devices. Your hard disk drive automatically parks the materials, use them to pack the units. If you are using different cartons, cushion the units to avoid damage. 38 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 57
password, the Configuration/Setup Utility program menu will not appear until you type your administrator password and press Enter. See "Using passwords" on page 42 for more information. Note: If new system password is enabled. Administrator password is enabled. © Copyright IBM Corp. 2000 39 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 58
program menus, the configuration information you can change is enclosed in brackets like these. You cannot change information that is not surrounded by brackets. 40 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 59
or making changes to the settings in the menu. Use this key in some menus to increase the numerical value of a setting. Use this key (the minus or hyphen key) in some menus to decrease the numerical value of a setting. Use these number keys in some menus to change the numerical value of - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 60
the following sections before you do so. Note: When typing passwords that include numeric characters, do not use the numeric keypad. Using a power-on password The Power-on Password feature deters connected to the mouse port, see the following information. 42 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 61
mouse connector is disabled. To enable the operating system to load without displaying this error message on future restarts, type either your power-on or administrator password and press Enter. Then use the tab key and spacebar on the keyboard to put a check mark in the Do not display this message - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 62
/Setup Utility program (see "Starting and using the Configuration/Setup Utility program" on page follow the instructions on the screen. 6. To set a new password, type your new password and press Down Arrow (↓). 7. Type your new instructions on the screen. 44 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 63
password are set, you can type either of the passwords. However, in order to change any settings, you must use your administrator password. If you administrator password, type your password, press Down Arrow (↓), and type your password again. 6. At Power-On Password Changeable by User, select Yes - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 64
Setup Utility program menu, then press Esc and follow the instructions on the screen. Erasing a lost or forgotten password before moving the Clear CMOS switch. If you have problems configuring after clearing CMOS, ConfigSafe allows you to restore power cord. 46 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 65
as diskette drives and CD-ROM drives Hard disk drives Network devices You can set these devices to request a user password, system password is required, you must still type it when prompted, regardless of the Setup Utility program (see "Starting and using the Configuration/Setup Utility program" on - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 66
the administrator password. To enable or disable Enhanced Security: 1. Insert a system programs update diskette into the diskette drive (drive A) in your computer. System programs updates are available at http://www.ibm.com/pc/support/us/ on the World Wide Web. 48 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 67
if no administrator password has been set, the update diskette will continue to run, and you are Pentium III microprocessor. This feature is used primarily to enhance security with Internet transactions program The information in this section includes instructions for changing other settings in the - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 68
sequence, power-on status, and power-on self-test. Security options, including administrator and power-on passwords. For more information, see "Using passwords" on page 42, "Using a power-on password" on page 42, and "Using an administrator password" on page 45. 50 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 69
for information on setting up your network server to perform POST and BIOS updates. To set Remote Administration, follow these steps: 1. Start the Configuration/Setup Utility program. See "Starting and using the Configuration/Setup Utility program" on page 39. 2. Select System Security and - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 70
settings using the power-management menu in the Configuration/Setup Utility program. This section describes both advanced power management (APM) and automatic configuration and power interface (ACPI) power-management features that are supported by your computer. 52 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 71
use the ACPI BIOS IRQ setting to configure the interrupts that this feature uses so that you can free resources for other devices. Not all operating systems support ACPI BIOS encounter a problem with standby mode S3, set this option to S1 and find out if updated device drivers that support standby - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 72
supports DPMS) can be set to go into a reduced-power state if they are inactive for a specified length of time. Time to Low Power: When you enable Automatic Hardware Power Management, you can use IDE Drives: You can use this selection to specify if the IDE drives are PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 73
to use for the type of power-on event you select. Wake on LAN: If you have remote network-management software and a Wake on LAN-supported network adapter, you can use the IBM-developed Wake on LAN feature. When you set Wake on LAN to Enabled, your computer will turn on when it receives a specific - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 74
instructions quickly find specific network settings. use network Select: 1. System Security 2. Remote Administration 3. Enabled 1. Start options 2. Network boot F12 option 3. Enabled Comments: Enable Remote Administration to allow POST/BIOS updates over the LAN. 56 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 75
To enable: Wake on LAN Wake on PCI Select: 1. Power Management 2. Automatic Power On 3. Wake on LAN 4. Enabled 5. Startup Sequence 6. Automatic Press Esc to go back to the main menu. 7. Start Options 8. Startup Sequence 9. Automatic Power On Startup Sequence 10. Enabled 11. First, second, third, - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 76
model. You might not be able to select four startup devices for your model. Wake on Ring is enabled for communications port COM1 only. 58 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 77
To enable: PCI Modem Ring Detect Select: 1. Power Management 2. Automatic Power On 3. Modem Ring Detect 4. Enabled 5. Startup Sequence 6. Automatic Press Esc to go back to the main menu. 7. Start Options 8. Startup Sequence 9. Automatic Power On Startup Sequence 10. Enabled 11. First, second, third - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 78
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expand the capabilities of your computer by adding memory, drives, or adapters. When adding an option, use these instructions along with the instructions that come with the option. Attention Before you install the option on the computer cover or other metal surface. © Copyright IBM Corp. 2000 61 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 80
your IBM reseller or IBM marketing representative. Tools required To install or remove some options in your computer, you will need a flat-blade screwdriver. Additional tools might be needed for certain options. See the instructions that come with the option. 62 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 81
take a snapshot of your computer configuration before installing an optional device. Using this snapshot, you can view and compare the changes in the computer configuration after you install an option. Also, if you have problems configuring the option after it is installed, ConfigSafe allows you to - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 82
system, remove any media (diskettes, CDs, or tapes) from the drives, and turn off all attached devices and the computer. 2. Unplug all rear of the computer that hold the cover onto the chassis. Use a screwdriver to loosen the thumbscrews if necessary. 5. Slide the PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 83
components inside your computer. The following illustration will help you locate various components in your computer. Microprocessor AGP Adapter Power Supply PCI Adapter System Board Bay 1 Bay 2 Bay 3 (diskette drive) Bay 4 (hard disk drive) Chapter 5. Installing options 65 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 84
model To install a drive in bay 1 or 2 of your desktop model, you will need to move the power supply. This enables you to easily attach signal and power cables to the rear connectors of the drives. DANGER Do not tab holding the power supply to the chassis is free. 66 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 85
Lift the power supply up and carefully rotate it toward the front of the chassis. Lay it on the diskette drive bay, taking care to give yourself room to access the rear of the drive bay with which you are working. 6. To replace the power supply, reverse these steps. Chapter 5. Installing options 67 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 86
(diskettes, CDs, or tapes) from the drives, and turn off all attached devices and Use a screwdriver to loosen the thumbscrews if necessary. 5. Slide the cover straight toward the rear approximately 25mm (1.0 in.) until it stops and lift the cover from the chassis. 68 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 87
Attention Proper cooling is required for the reliable performance of internal components. Do not operate your computer with the cover removed. Chapter 5. Installing options 69 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 88
Board Power Supply AGP Adapter PCI Adapter Note: If you prefer, you can place the computer on its side to install or remove options. 70 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 89
computer, you might need to move the power supply. This enables easy access to parts of the system board that are difficult to see or hard to reach. DANGER Do not detach the power supply bracket from the power supply or remove any of the power supply screws. 1. Remove the screw - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 90
4. Rotate the power supply toward the opened side slightly. 72 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 91
5. Pull the power supply forward and carefully rotate it toward the front of the chassis. Lay it to the side. 6. To replace the power supply, reverse these steps. Chapter 5. Installing options 73 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 92
that are IBM-installed or that you can install later. Refer to the following illustration for the location of parts on the system board. Note: An illustration of the system board and additional information is provided on a label located inside the computer. 74 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 93
7 RFID antenna connector 19 PCI adapter slot 1 8 Primary EIDE connector 2 PCI adapter slot 2 9 Secondary EIDE connector 21 PCI adapter slot 3 (use this 1 Diskette drive connector slot for an Alert on LAN 11 Fan connector adapter) 12 Large rocker switch (not on all models) 13 Small rocker - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 94
GB of system SDRAM. Your computer uses dual inline memory modules (DIMMs). The IBM-installed DIMMs that come with your computer DIMM 0. Use only 3.3 V, 133 MHz, unbuffered, SDRAM DIMMs. Use only 64, 128, 256, or 512 MB DIMMs in any combination of supported SDRAM . 76 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 95
close. Notches 4. Reinstall any adapters that you removed. See "Installing adapters - desktop model" on page 79 or "Installing adapters - tower model" on page 80 for instructions to reinstall the adapter. 5. Reinstall the power supply if you removed it. Chapter 5. Installing options 77 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 96
to use a small screwdriver to set the switch. 2. Set the switch as follows: For read-only diskette operation, set switch 1 to the ON position. Write-protect is now enabled. For normal diskette operation, set switch 1 to the OFF position. Write-protect is now disabled. 78 PC 300PL and PC 300GL User - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 97
section provides information and instructions for installing and removing adapters. PCI adapters All adapters supported by your computer use Plug and Play technology that enables the computer to automatically configure the adapter. For more information, see "Updating the computer configuration" on - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 98
the screw that secures the adapter. Note: If you are installing a Wake on LAN-supported network adapter, attach the Wake on LAN cable that comes with the adapter to the installation, go to "Completing the installation" on page 95. Installing adapters - tower model 80 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 99
Before you begin: Read "Safety information" on page ix and "Handling static-sensitive devices" on page 61. Read the instructions that come with the new adapter. Turn off the computer and all other connected devices. Disconnect all cables attached to the computer and remove the - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 100
board. 5. Install the screw that secures the adapter. Note: If you are installing a Wake on LAN supported network adapter, attach the Wake on LAN cable that comes with the adapter to the Wake on LAN the power supply - tower model" on page 71. 7. Replace the cover. 82 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 101
for your computer are: Hard disk drives Tape drives CD-ROM drives CD-RW drives DVD drives Removable media drives Internal drives are installed in bays. In this book, bays are referred to as bay 1, bay 2, bay 3, and bay 4. Your computer comes with the following IBM-installed drives: A CD-ROM,CD-RW - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 102
Bay 1 Bay 2 Bay 3 (diskette drive) Bay 4 (hard disk drive) Bay 1 Bay 2 Bay 3 (diskette drive) Bay 4 (hard disk drive) 84 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 103
Drive specifications The following table describes some of the drives you can install in each bay and their height requirements. Bay 1 Maximum Height: 41.3 mm (1.6 in.) CD-ROM drive (preinstalled in some models), CD-RW drive (preinstalled in some models), DVD drive (preinstalled in some models), - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 104
you are installing a hard disk drive, you must change the switch setting on the CD-ROM drive to secondary and change the connector used for the CD-ROM drive to the gray middle and only one is a hard disk drive, the hard disk drive must be set as the master device. 86 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 105
. Within Canada, call 1-800-565-3344 or 1-800-465-7999. Outside the United States and Canada, contact your IBM reseller or IBM marketing representative. Installing internal drives - desktop model Before you begin: Read "Safety information" on page ix and "Handling static-sensitive devices" on page - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 106
pry the static shield loose from the drive bay. Note: To install a 3.5-inch drive into drive bay 2 (a 5.25-inch bay), you must obtain conversion kit PN 70G8165. For information on purchasing the kit, contact your IBM reseller or IBM marketing representative. 88 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 107
snapping the bezel into place. If the drive you installed is a removable-media drive, remove the bay panel from the front bezel and place the bezel frame that came with your computer over the drive bay. 7. Connect the power and signal cables to the drive. 8. Replace the power supply by reversing the - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 108
, and then remove the computer cover (see "Removing the cover - tower model" on page 68). To install an internal drive: 1. Open the swinging door in front of bays 1 and 2. 2. Remove the drive bay panel from the drive bay into which you are installing the drive. 90 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 109
static shield from the drive bay. Note: To install a 3.5-inch drive into drive bay 2 (a 5.25-inch bay), you must obtain conversion kit PN 70G8165. For information on purchasing the kit, contact your IBM reseller or IBM marketing representative. 4. Install the drive in the bay. Align the screw holes - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 110
5. If the drive you installed has nonremovable media (such as a hard disk drive), replace the bay panel. If the drive you installed is a removable media drive, place the bezel frame that came with your computer over the drive bay. 92 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 111
6. Connect the power and signal cables to the drive. 7. Replace the power supply by reversing the steps in "Moving the power supply - tower model" on page 71 What to do next: To work with - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 112
" on page 64 or "Removing the cover - tower model" on page 68). To install a U-bolt: 1. Use a tool, such as a screwdriver, to remove the two metal knockouts. 2. Insert the U-bolt through the rear panel or permanently secured to the building structure or foundation 94 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 113
these procedures: "Replacing the cover and connecting the cables" "Updating the computer configuration" on page 97 Replacing the cover and cover and the chassis and tighten. 5. If the computer has a cover lock, then use the key to lock it. 6. Reconnect the external cables and cords to the computer - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 114
Desktop Tower 96 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 115
the Configuration/Setup Utility program, see the Chapter 4, "Using the Configuration/Setup Utility program" on page 39. You might need to install device drivers after updating the configuration settings. For more information, see the instructions that come with the option to determine if device - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 116
Utility program to manually update the configuration settings or to confirm and save the settings that were automatically updated by the system use the Configuration/Setup Utility program to configure startup devices. See "Setting the startup sequence" on page 50. 98 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 117
Chapter 6. Troubleshooting This chapter describes diagnostic tools that you can use to identify and correct problems that might come up as you use your computer. This chapter also contains information about Option Diskettes and how to recover from a BIOS update failure. Note If your computer does - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 118
diskette drives are working Verifies that the hard disk drive and the CD-ROM drive are Troubleshooting MAP" on page 101. If you hear no beep at all during POST, see "Device troubleshooting charts" on page 110. You might need to have your computer serviced. 100 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 119
brief explanations (except I999XXXX errors). Troubleshooting MAP Use this procedure as a starting point for problem isolation. 001 - Turn off the an I/O device that is failing, or an intermittent problem with your computer. Go to "IBM Enhanced Diagnostics program" on page 122 and run the Enhanced - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 120
model connections" on page 12 or "Tower model connections" on page 13. If the problem persists, have the computer serviced. 007 Go to "POST beep codes" on page 109. 008 - See "POST error to highlight the item, and then press Enter. If you select Continue, the 102 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 121
have the computer serviced. To use the Configuration/Setup problem is detected by one of the IBM Enhanced Diagnostics test programs or if POST detects a problem. Along with error codes, the messages present text information that can be used to identify a failing part. Chapter 6. Troubleshooting - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 122
subsequent errors. When using the POST message serviced or replace the adapter card. Have the computer serviced. Have the computer serviced. Have the computer serviced. Have the computer serviced. Replace the battery. See "Replacing the battery" on page 125. 104 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 123
serviced. 1. Refer to "Memory problems" on page 117. 2. If problem persists, have the computer serviced. Have the computer serviced. Update the BIOS. See "Updating system programs" on page 35. 1. Go to Chapter 4, "Using the Configuration/Setup Utility program" on page 39 and follow the instructions - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 124
connected, have the computer serviced. 1. Go to "IBM Enhanced Diagnostics program" on page 122 and follow the instructions for running the IBM Enhanced Diagnostics program. 2. If the problem persists, have the computer serviced. Have the computer serviced. 106 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 125
on Startup, and ensure that the IDE drives are enabled and that the hard disk configuration is correct. 2. Check the hard disk drive cables and ensure that they are properly installed and securely connected. 3. If the problem persists, have the computer serviced. Chapter 6. Troubleshooting 107 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 126
. 2. If the problem persists, have the computer serviced. Have the computer serviced. 1. If you added or changed video adapters, check the new configuration in the Configuration/Setup Utility program and ensure that it is correct. 2. Have the computer serviced. 108 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 127
are enabled and that the hard disk configuration is correct. 2. Check the CD-ROM drive cables and ensure that they are properly installed and securely connected. 3. Have the computer serviced. 1. Make sure that the pointing device is properly attached. 2. If the problem persists, have the computer - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 128
3-2-4 3-3-1 Probable cause CMOS write/read failure BIOS ROM checksum failure Programmable interval timer test failure DMA Device troubleshooting charts You can use the troubleshooting charts in this section to find solutions to problems that and instructions. 110 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 129
(See "IBM Enhanced Diagnostics program" on page 122 for information about diagnostic programs provided with your computer.) 3. Reinstall the new software or new device. The following directory will help you quickly locate problem categories in the troubleshooting charts. Problem type Diskette Drive - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 130
(the diskette must be startable). 6. The diskette drive cables are properly installed and securely connected. 7. There is no problem with your software program (see "Software problems" on page 121). If you cannot correct the problem, have the computer serviced. 112 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 131
monitor for supported refresh rates. Note: An enhanced monitor signal cable with additional shielding might be available for your monitor. See your IBM reseller or marketing representative for information. If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting 113 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 132
Using a resolution or refresh rate that is not supported by your monitor might damage it. You can reset the refresh rate through your operating system, following the instructions " on page 13. If you cannot correct the problem, have the computer serviced. 114 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 133
. 3. If SCSI devices are installed, the last external device in each SCSI chain is terminated correctly. (See your SCSI documentation.) If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting 115 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 134
model connections" on page 12 or "Tower model connections" on page 13. 2. The mouse is clean. See "Mouse" on page 37. 3. The device drivers for the mouse are installed correctly. If you cannot correct the problem, have the computer and the device serviced. 116 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 135
(See "IBM Enhanced Diagnostics program" on page 122 for further information.) The system might have detected a bad DIMM and automatically reallocated memory to enable your computer to continue to operate. If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting 117 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 136
39.) If the problem persists, run the diagnostic programs. (See "IBM Enhanced Diagnostics program" on page 122 for information about diagnostic programs provided with your computer.) If you cannot correct the problem, have the computer and the option serviced. 118 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 137
" on page 39 2. The parallel-port adapter, if you added one, is properly installed and firmly seated. See Chapter 5, "Installing options" on page 61 for instructions on adding adapters. If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting 119 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 138
For more information, see Chapter 4, "Using the Configuration/Setup Utility program" on page 39. 5. If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. 120 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 139
serviced. Universal Serial Bus port problems Universal Serial Bus port problems The Universal Serial Bus ports cannot be accessed. Action Verify that the USB device is properly installed and firmly seated. If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 140
ibm.com/pc/support) by downloading the diskette image. These diagnostic programs run independently of the operating system and will help isolate your computer hardware from software that was preinstalled (or that you have installed) on your hard disk. Use the IBM 122 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 141
the Device Driver and IBM Enhanced Diagnostics CD: 1. Place the Device Driver and IBM Enhanced Diagnostics CD in the CD-ROM drive and turn ibm.com/pc/support/ on the World Wide Web. 2. In the Quick Path field, enter the type and model number of your computer and click Go. 3. Click the Downloadable - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 142
POST/BIOS is being updated (flash update), your computer might not restart correctly. If this happens, use the same procedure that is used to erase a lost or forgotten password to recover from the failure. See "Erasing a lost or forgotten password" on page 46. 124 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 143
hard type IBM reseller or marketing representative. To change the battery: 1. Turn off the computer and all attached devices. 2. Unplug the power cord and remove the cover. See "Removing the cover - desktop model" on page 64 or "Removing the cover - tower model" on page 68. Chapter 6. Troubleshooting - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 144
adapters - tower model" on page 80 for instructions for replacing adapters. 8. Replace the cover Use the Configuration/Setup Utility program to set the date and time and any passwords. 11. Dispose of the old battery as required by local ordinances or regulations. 126 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 145
and services, find the latest technical information, and download device drivers and updates. Some of these pages are: http://www.ibm.com Main IBM home page http://www.ibm.com/pc IBM Personal Computing http://www.ibm.com/pc/support IBM Personal Computing Support http://www.ibm.com/pc/us - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 146
upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs Refer to your IBM hardware warranty for a full explanation of IBM's warranty terms. 128 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 147
to the troubleshooting information in your hardware documentation or run the diagnostic tests. If you suspect a software problem, consult the documentation (including README files) for the operating system or application program. Getting customer support and service Purchasing an IBM PC hardware - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 148
on many topics, including hardware, operating systems, and local area networks (LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. 130 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 149
an IBM PC Server or IBM Netfinity Server, you are eligible for IBM Start Up Support for 90 days after installation. This service provides assistance Machine Type and Model Serial numbers of your computer, monitor, and other components, or your proof of purchase Description of the problem Exact - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 150
your computer when you call. In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 vary depending on the number and complexity of incoming calls. 132 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 151
service includes technical support for: Installing and configuring your out-of-warranty IBM computer Installing and configuring non-IBM options in IBM computers Using IBM operating systems in IBM and non-IBM computers Using application programs and games Tuning performance Installing device drivers - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 152
services are available for products on the Supported Products list. To receive a Supported Products list: In the U.S.: 1. Call 1-800-426-3395. 2. Select document number 11683 for Network and Server support. 3. Select document number 11682 for Enhanced PC support. 134 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 153
-7999, or: 1. Call 1-800-465-3299. 2. Select the HelpWare catalog. In all other countries, contact your IBM reseller or IBM marketing representative. For more information or to purchase these services: In the U.S., call 1-800-772-2227. In Canada, call 1-800-465-7999. In all other countries, contact - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 154
Additional publications are available for purchase from IBM. For a list of publications available in your country: In the U.S., Canada, and Puerto Rico, call 1-800-879-2755. In other countries, contact your IBM reseller or IBM marketing representative. 136 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 155
other support software Driver and IBM Enhanced Diagnostics CD. They are not on the Software Selections CD. You can use the CD to: Install some software products and online books directly from the CD on models equipped with a CD-ROM drive. Create an image of the Software Selections CD on your hard - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 156
Start menu. For most programs, support documentation is built into the online Help system; for some, online documentation is also provided. For more information about the Software Selections CD, see the About Your Software book the comes with your computer. 138 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 157
serviced. Serial numbers Record and retain the following information. Product Name Model/Type (M/T) Serial Number (S/N) PC 300PL or PC 300GL The model and type (M/T) numbers and the serial number (S/N) for your computer are located on a label on the rear of the computer. Device records Use - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 158
Bay 2 104-key keyboard Other ScrollPoint mouse 2-button mouse Other: IDE CD-ROM, CD-RW, or DVD drive Other: Zip drive Other: 3.5-Inch Bay 3 3.5-Inch Bay 4 Key manufacturer address Phone number Key code number 1.44 MB diskette drive EIDE hard disk drive Other: 140 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 159
this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term "Machine" does not include - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 160
PC 300PL Type 6565 Warranty Period* - Parts: Three (3) Years Labor: Three (3) Years Machine - PC 300GL Types 6563, 6564, and 6574 Warranty Period* - Parts: Three (3) Years Labor: One (1) Year IBM will provide warranty service WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 161
center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion. When warranty - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 162
LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 144 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 163
questions, contact IBM or your reseller. PC 300PL Type 6565 Warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country where service is performed. ** IBM will provide warranty service conforms to IBM's Official Published Specifications. The - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 164
services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the 146 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 165
IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided a. follow the problem determination, problem analysis, and service request procedures that IBM Production Status Each IBM Machine is manufactured from new parts, or new and used parts. In - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 166
to the subject of this Statement of Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim. NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: 148 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 167
, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 168
IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications Services IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages. 150 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 169
12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 170
products (for example, software, hardware, and firmware) used with the product properly exchange date data with it. This IBM PC hardware product has been designed to process four-digit date information correctly within and between the 20th and 21st centuries. 152 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 171
century. This IBM PC product cannot prevent errors that might occur if software you use or exchange data with is not ready for the Year 2000. IBM software that for any software updates. To learn more about IBM PC products and the Year 2000, visit our Web site at http://www.ibm.com/pc/year2000. The - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 172
PC 300GL Types 6563 service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from IBM authorized dealers. IBM is not responsible for any 154 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 173
using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 174
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference of the Member States relating to electromagnetic compatibility. IBM cannot 156 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 175
radio interference in which case the user may be required to take adequate the exterior of the computer in which you install the IBM modem, or you may attach the label to the external information to the telephone company. 2. The REN is useful to determine the quantity of devices you may connect to - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 176
facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. 158 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 177
may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations. Les réparations de matériel homologué doivent être coordonnées - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 178
L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques ou à un électricien, selon le cas. AVIS : L'indice d'é de la sonnerie de tous les dispositifs n'excède pas 5. 160 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 179
to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used in to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set should have the appropriate safety - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 180
specific country or region are usually available only in that country or region. IBM power cord part number 13F9940 13F9979 13F9997 14F0015 14F0033 14F0051 14F0069 14F0087 1838574 62X1045 Used Taiwan, Trinidad (West Indies), United States of America, Venezuela 162 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 181
up hard disk drive 38 battery accessing 74 disposing of 125 location on system board 70, 74 notice xiv replacing 125 bays drive 83 drives supported 3 installing drives 87, 90 beeps 100 beeps at power on 23 BIOS, updating 35 C cable lengths 11 cables connecting 12, 13, 97 © Copyright IBM Corp - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 182
types for internal drives 85, 86 cache memory 3 care of computer 36 CD-ROM drive 83, 85 adding 61 installing 87, 90 using 26 CD-RW drive using updating drive, hard 83, 85 diskette drive 83, 85 diskette drive connector, location of 70, 74 diskette drives adding 61 164 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 183
bays 3, 83, 87, 90 cables 85 installing 87, 90 problems, solving 112 specifications 85 drivers, video device 33 dual inline memory modules (DIMMs) 3 DVD drive using 26 E EEPROM 35 electrical outlets 11 electronic business transactions, safety 33 electronic emission notices 154 electronic support - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 184
problems 115 internal drives 83 international warranty service 133 Internet home page 127, 129 J jumpers, location on system board 70, 74 K keyboard connector 12, 13 locked 42 locking 31 problems 116 speed, changing 50 using 52, 54 problems, solving 113 166 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 185
134 P padlock loop 30 parallel port location 12, 13 problems 119 passwords 42 administrator 45 computer startup 23, 43 erasing 46 power-on 42 using 42 PC 300PL 6565, security features 31 PC 300PL or PC 300GL overview 1 PC Doctor 122 PC support services, fee 133 PCI slot location 12, 13 wake up 55 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 186
support 131 service summary 127 services, fee 133 setting up your computer 9 setup of computer 39 Setup Utility See configuration/setup utility program shutting down computer 24 signal cables for internal drives 85 SMART III hard disk drive 30 software errors 121 168 PC 300PL and PC 300GL User - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 187
, handling 61 status indicators 22 super video graphics array (SVGA) 33 support line services, ordering 134 surge protectors 11 SVGA (super video graphics array) 33 symptoms 110 system programs, updating 35 specifications 7, 8 system board accessing 74 description 74 identifying parts 74 layout 70 - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 188
warranty extensions and upgrades 135 warranty service 131 warranty statements 141 work area, arranging 9 World Wide Web home page 127, 129 write protecting diskettes 25 write-protect switch, setting 78 170 PC 300PL and PC 300GL User Guide - Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 189
- Lenovo PC 300PL | IBM PC 300PL (6565) User Guide (including system setup and opt - Page 190
IBM® Part Number: 10K2713 Printed in U.S.A. September 1999 1 K2713
PC 300PL User Guide Type 6565
PC 300GL User Guide Types 6563, 6564, 6574