Lenovo ThinkCentre M57 English (User guide) - Page 26

PC-Doctor, Windows

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Creating a diagnostic CD/DVD image To create a diagnostic CD/DVD image, download a self-starting bootable CD/DVD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support. After you download the image, you can create the CD/DVD using any CD/DVD burning software. Running diagnostics from the CD/DVD To run diagnostics from the diagnostic CD/DVD image that you created, use the following procedure: 1. Make sure your computer is turned off. 2. Insert the CD/DVD into the optical drive. 3. Restart the computer. Note: If the diagnostic program does not start, the optical drive has not been set as a bootable device. See "Selecting a startup device" on page 11 for instructions on how to select or change the startup device. 4. When the diagnostics program opens, follow the instructions on the screen. 5. When the program finishes, remove the CD/DVD from the drive. 6. Select the diagnostic test you want to run. Press the F1 key for additional help. Running diagnostics from the Rescue and Recovery workspace To run diagnostics from the Rescue and Recovery workspace, use the following procedure: Note: If you did not create a diagnostic CD/DVD image, you can run the PC-Doctor for DOS diagnostic program from the Rescue and Recovery workspace. 1. Shut down the operating system and turn off the computer. 2. Repeatedly press and release the F11 key as you turn on the computer. 3. When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens. Note: For some models, press the Esc key to enter Rescue and Recovery. 4. From the Rescue and Recovery workspace, select Launch Advanced Rescue and Recovery → Diagnose hardware. 5. Follow the prompts on the screen. The computer will restart. 6. When the computer restarts, the diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help. PC-Doctor for Windows PE Depending on your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. Running diagnostics from the Rescue and Recovery workspace You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure: 1. Shut down the operating system and turn off the computer. 18 User Guide

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Creating
a
diagnostic
CD/DVD
image
To
create
a
diagnostic
CD/DVD
image,
download
a
self-starting
bootable
CD/DVD
image
(known
as
an
.iso
image)
of
the
diagnostic
program
from
After
you
download
the
image,
you
can
create
the
CD/DVD
using
any
CD/DVD
burning
software.
Running
diagnostics
from
the
CD/DVD
To
run
diagnostics
from
the
diagnostic
CD/DVD
image
that
you
created,
use
the
following
procedure:
1.
Make
sure
your
computer
is
turned
off.
2.
Insert
the
CD/DVD
into
the
optical
drive.
3.
Restart
the
computer.
Note:
If
the
diagnostic
program
does
not
start,
the
optical
drive
has
not
been
set
as
a
bootable
device.
See
“Selecting
a
startup
device”
on
page
11
for
instructions
on
how
to
select
or
change
the
startup
device.
4.
When
the
diagnostics
program
opens,
follow
the
instructions
on
the
screen.
5.
When
the
program
finishes,
remove
the
CD/DVD
from
the
drive.
6.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
Note:
If
you
did
not
create
a
diagnostic
CD/DVD
image,
you
can
run
the
PC-Doctor
for
DOS
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
2.
Repeatedly
press
and
release
the
F11
key
as
you
turn
on
the
computer.
3.
When
you
hear
beeps
or
see
a
logo
screen,
stop
pressing
the
F11
key.
The
Rescue
and
Recovery
workspace
opens.
Note:
For
some
models,
press
the
Esc
key
to
enter
Rescue
and
Recovery.
4.
From
the
Rescue
and
Recovery
workspace,
select
Launch
Advanced
Rescue
and
Recovery
→
Diagnose
hardware
.
5.
Follow
the
prompts
on
the
screen.
The
computer
will
restart.
6.
When
the
computer
restarts,
the
diagnostic
program
opens
automatically.
Select
the
diagnostic
test
you
want
to
run.
Press
the
F1
key
for
additional
help.
PC-Doctor
for
Windows
PE
Depending
on
your
machine
type
and
model,
you
either
have
PC-Doctor
for
DOS
or
PC-Doctor
for
Windows
PE
on
your
Lenovo
computer.
The
PC-Doctor
for
Windows
PE
diagnostic
program
is
part
of
the
Rescue
and
Recovery
workspace.
Use
PC-Doctor
for
Windows
PE,
if
you
are
unable
to
start
the
Windows
operating
system
or
if
PC-Doctor
for
Windows
has
not
been
successful
in
isolating
a
possible
problem.
Running
diagnostics
from
the
Rescue
and
Recovery
workspace
You
can
run
the
PC-Doctor
for
Windows
PE
diagnostic
program
from
the
Rescue
and
Recovery
workspace.
To
run
diagnostics
from
the
Rescue
and
Recovery
workspace,
use
the
following
procedure:
1.
Shut
down
the
operating
system
and
turn
off
the
computer.
18
User
Guide