Lenovo ThinkPad 770 ThinkPad 770 CD-ROM Upgrade installation guide - Page 27

Step 3: Placing the Call to IBM Technical support is available during the warranty period to answer any questions about your new IBM option. Response time will vary depending on the number and nature of calls received. Marketing, installation, and configuration support will be withdrawn from the PSG HelpCenter 90 days after the option has been withdrawn from marketing. If you call 90 days or more after the date of withdrawal or after your warranty has expired, you might be charged a fee. For the support telephone number and support hours by country, refer to the following table or to the enclosed technical support insert. If the number is not provided, contact your IBM reseller or IBM marketing representative. Support 24 hours a day, 7 days a week Canada 1-800-565-3344 U.S.A. / Puerto Rico 1-800-772-2227 Additional Technical Support Resources Online technical support is available during the life of your product. Online assistance can be obtained through the IBM PSG Automated Fax System, the PSG Web page, and the PSG Electronic Bulletin Board System. Online Technical Support IBM PSG Web Page IBM PSG BBS IBM PSG Automated Fax System www.us.pc.ibm.com 1-919-517-0001 1-800-426-3395 3-12