Lenovo ThinkPad 770Z TP 770X User's Reference that shipped with the system
Lenovo ThinkPad 770Z Manual
View all Lenovo ThinkPad 770Z manuals
Add to My Manuals
Save this manual to your list of manuals |
Lenovo ThinkPad 770Z manual content summary:
- Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 1
- Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 2
time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users - Documentation related to restricted rights - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 3
Thank You for Selecting an IBM ThinkPad 770X Computer We have developed this ThinkPad computer to meet both your technical requirements and your high expectations. - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 4
AGP (Accelerated Graphics Port) support enables high-speed data processing and advanced performance. Large-capacity hard disk drive The 8.1-GB customer-upgradable hard disk drive can respond to a wide all around you, even though only two speakers are used. iv IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 5
use the audio function "Basic" in the Online User's Guide. ThinkPad modem The ThinkPad modem enables you to send or receive data, faxes Card support Your computer provides two PC Card slots that accept a 16-bit PC Card, CardBus Card, or Zoomed Video Card. To install a PC Card "Installing a PC Card - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 6
vi IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 7
Utility Programs 17 Online User's Guide 30 UltraBay II 31 Backing Up Your System 32 Using the ThinkPad Customization CD 32 Using the Recovery CD 33 Using the Diskette Factory 36 Using ConfigSafe 37 Using the ThinkPad Web Site or Bulletin Board 37 Replacing the Battery Pack 38 Replacing the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 8
129 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive Problem 147 viii IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 9
CD-ROM Drive Problems 147 DVD-ROM Drive Problems 148 Infrared Communication Problems 149 An Enhanced Video or MPEG Problem 151 Audio or Telephony Problems 151 A Universal Serial Bus (USB) Problem 152 PC Card or Built-in Modem Problems 152 Other PC Card Problems 153 Docking Station or Port - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 10
the features and specifications associated with your computer, including information on power cords. Appendix B. "Product Warranties and Notices," contains the warranty statements for your computer and notices for this book. The book concludes with an index. x IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 11
for Microsoft Windows 98 users OS/2 Information for IBM Operating System/2 (OS/2) users WIN 95 Information for Microsoft Windows 95 users DOS Information for IBM DOS users WIN NT Information for Microsoft Windows NT users WIN 3.1 Information for Microsoft Windows 3.1 users Contents xi - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 12
cables to receptacles. Remove signal cables from receptacles. Attach the power cord to an outlet. Remove all cables from devices. Turn the device ON. xii IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 13
ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 for information on disposal. DANGER The lithium battery (IBM P/N 12J0453 UL-recognized component-File No. MH12210) can be replaced only by your dealer or an IBM service representative. It contains lithium and can explode if - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 14
that operates at a wavelength of 760 to 810 nanometers. The design of the laser system and the CD-ROM or DVD-ROM drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation, user maintenance, or servicing conditions. xiv IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 15
Program 26 Online User's Guide 30 UltraBay II 31 Backing Up Your System 32 Using the ThinkPad Customization CD 32 Using the Recovery CD 33 Using the Diskette Factory 36 Using ConfigSafe 37 Using the ThinkPad Web Site or Bulletin Board 37 Replacing the Battery Pack 38 Replacing - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 16
Identifying the Hardware Features Identifying the Hardware Features Front View 2 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 17
Card slots accept a PC Card, CardBus Card, or Zoomed Video (ZV) Card. The eject buttons 6 eject the PC Cards from the slots. 7 The UltraBay II is used for inserting various devices such as a CD-ROM drive, diskette drive, DVD-ROM drive, a secondary hard disk drive, and a secondary battery ThinkPad - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 18
Identifying the Hardware Features Rear View 4 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 19
to the USB interface. Many recent digital devices comply to this new standard. 12 The fan louvers are for circulating air within the computer. Do not place any object in front of these louvers. 13 The system-expansion connector (240-pin) allows you to connect the IBM ThinkPad SelectaBase 770 port - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 20
Identifying the Hardware Features Bottom View 6 5 4 7 1 2 3 6 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 21
the hard disk bay. 2 The hard disk bay houses the replaceable hard disk drive. 3 The adapter bay is a slot for installing the DVD and Enhanced Video Adapter, an optional feature of your computer. 4 The serial number label identifies your computer. You might be asked for this if you get support from - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 22
to a diskette. Do not enter suspend mode or eject the diskette when this indicator is on. 5 The hard disk in-use indicator appears when data is being read from or is being written to the hard disk. Do not enter suspend mode or turn off the computer when this indicator is on. 8 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 23
able to move the cursor with these keys when this function is enabled. The ScrLk key enables and disables this function. Not all application programs support this function. Chapter 1. Getting Familiar with Your Computer 9 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 24
the following features by customizing the TrackPoint: Press-to-Select Sensitivity Scrolling or Magnifying Glass For more information page 49. "Customizing the TrackPoint" on 10 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 25
software you are using. The function of the center button is described on page 52. If you are not familiar with using the TrackPoint, these instructions will help you get started: 1 Place your hands in the typing position and press gently with either index finger on the stick in the direction - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 26
The cap 1 on the end of the TrackPoint stick is removable. You can replace it with one of the spares shipped with your computer. 12 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 27
setup gives you the same effect as when you press and hold the Fn key and then press an appropriate function key. Start the ThinkPad Configuration program. ( "ThinkPad Configuration Program" on page 26.) Click on the Accessibility ( ) button, and click on Enable for Fn key lock. You can also set up - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 28
enters hibernation mode. For more information about this mode Guide. "Basic" in the Online User's Other Functions Computer output is displayed in the following order when an external monitor (CRT) is attached. CRT LCD + Display CRT Display LCD 14 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 29
equipped with a 13.7-inch SXGA display used in standard VGA mode, such as MS-DOS full screen mode or the safe mode screen of Windows 98 or Windows 95, computer output is displayed in expansion mode. In this case, you cannot switch the LCD screen image size. If the computer is in - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 30
screen-control keys are not printed on the keys. NumLk F8 F9 F10 F11 F12 6 Home PgUp / _ Y *{ H End N Ins PgDn - " < Del + Shift Alt Ctrl 16 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 31
from the diskette drive. 2 Press and hold F1; then power on the computer. Hold F1 until the "Easy-Setup" menu appears. If you have set a password, the "Easy-Setup" menu appears after you enter the password. Easy-Setup Config Restart Date/Time Password Start up Test BIOS part number, Date nnnnnnn - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 32
button displays the following "Config" submenu: Memory System Board Display Network Quick Boot Initialize Exit The Memory button shows the amount of memory installed and available. The System Board button provides information on the system board installed. 18 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 33
on the installed operating system and previous boot. If this function is Enabled and once a Plug and Play-capable operating system, such as Windows 98, is installed, the system BIOS does not configure such hardware resources as system interruptions, memory windows, and I/O port ranges for all the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 34
to cancel them. You can also set the current date and time with the application included with the operating system installed in your computer. 20 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 35
Selecting this icon displays a submenu for setting the hard-disk-drive (HDD) password. Selecting this icon displays a submenu for or boot sequence. For example, if you have different operating systems on different replaceable hard disk drives or PC Cards, you can have the system boot up from - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 36
the startup sequence, then click on it. You can set up to four devices. 5 Click on OK or press Enter to save the changes. 22 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 37
an additional diskette drive, that drive becomes FDD-2. The following table shows the diskette drives that correspond to FDD-1 or FDD-2: Table 1. Supported Combinations for Diskette Drives Case Diskette Drive in the UltraBay II Diskette Drive in the Docking Station External Diskette Drive Case - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 38
II. If you don't have a CD-ROM drive in the UltraBay II but you have one in the docking station, that CD-ROM drive becomes CDROM. If you have CD-ROM drives in both the UltraBay II and the docking station, the CD-ROM drive in the UltraBay II becomes CDROM. 24 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 39
the Wake-on-LAN function.) Reset FDD-1 HDD-1 Network FDD-2 HDD-2 HDD-3 HDD-4 PCMCIA CDROM If Wake on LAN is User's Guide. "System Management" in the Online Pressing the Test button displays the "Test" submenu. It is used to run diagnostic tests on your computer to check for hardware errors - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 40
can also start the ThinkPad Configuration program as follows: Click on Start ( ), move the cursor to Programs, and ThinkPad; then click on ThinkPad Configuration. Find the ThinkPad icon on the bottom right of the taskbar 1 ; then double-click on the icon. 1 26 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 41
you can make a device available or unavailable. 4 The Show Allocated Resources View button displays the "Allocated Resources View" window, where you can check the memory addresses and other allocation settings. 5 The Help button displays online help. 6 The Device buttons. Click on the button of - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 42
Start at the bottom corner of the screen. 2 Move the cursor on Programs, ThinkPad; then click on ThinkPad Configuration. The following window appears: 1 2 3 45 6 7 9 8 1 The One-Touch Setup High Performance mode, Automatic mode, or Customized mode. 28 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 43
. 4 The Help button displays online help. 5 The Exit button. Click on this button to save the changes made and to exit from the ThinkPad Configuration window. 6 The View Angle buttons. Click on the front view or rear view button to display the hardware feature locations. 7 The Default button. Click - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 44
system management - Using PS2 commands Information: - Getting service - Handling tips - Glossary To start the Online User's Guide, click on Start, move the cursor to Programs and ThinkPad 770; then click on ThinkPad 770 User's Guide. The Online User's Guide appears. Go to the section you want, and - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 45
Computer Your ThinkPad 770X computer has an UltraBay II. UltraBay II You can install one of the following devices in the UltraBay II: CD-ROM drive Diskette drive DVD-ROM drive Secondary hard disk drive (requires a secondary HDD adapter) Secondary battery pack (requires a battery adapter) For how - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 46
the following: - Reinstalling a software application for Windows 98 - Reinstalling a hardware device driver for Windows 98 - Installing all hardware device drivers when installing Windows 95 - Installing all hardware device drivers when installing Windows NT 32 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 47
Updates This page has all of the latest tools and links to the IBM Web site for system information, service and support information, and other information. Online Library In case you do not have the Online User's Guide on your hard disk drive, you always have a copy on your ThinkPad Customization - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 48
CD-ROM function is enabled. 10 Click on Restart and then OK. The computer restarts. 11 Follow the instructions on the screen. 12 When a completion message appears, remove the Recovery CD from the CD-ROM drive or DVD-ROM drive. 13 Power off the computer. 34 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 49
the Easy-Setup window appears. 15 Click drive. 5 Follow the instructions on the screen. The recovery program on the boot diskette includes drivers to support many devices such as the external CD-ROM drive, docking station, and hard disk drive. Choose an appropriate option. You are prompted if user - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 50
; the Diskette Factory prompts you to reformat diskettes that are not blank. 5 Click on Build. 6 Follow the instructions on the screen. For details on how to install software, including a new operating system and device drivers Online User's Guide. "Advanced" in the 36 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 51
all of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site: http://www.ibm.com/thinkpad You can also use the IBM bulletin board service. For more information about electronic service and support Online User's Guide. Chapter 1. Getting Familiar with Your - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 52
from the computer. 2 Slide the left release latch to the left 1 and gently lift up the bay eject lever 2 and pull out the battery pack 3 . You can use only one eject lever at a time. When opening an eject lever, make sure that the other eject lever is closed. 38 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 53
in the bay eject lever until it is flush. You have finished replacing the battery pack. You can replace the battery when the computer is in hibernation mode or when it is powered off. If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 54
volts lithium battery (CR2025) in the bottom compartment. 1 Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2 Turn the computer over. 3 Open the bottom compartment with a screwdriver 1 and remove the bottom cover 2 . 2 1 40 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 55
after it pops up from the battery holder. Forcing the battery out will damage the holder. $ 5 Install a new backup battery facing up the side on which $ plus mark (+) is shown. 6 Replace the bottom cover, and turn the computer over again. 7 Connect the AC Adapter to the computer. You have - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 56
record sheet on page 44. Error message or problem Note: Error messages can help identify which service action is required and help the service representative provide quick and efficient service. Use the record sheet on page 45. Help at the ThinkPad Web Site You can get support and information at the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 57
a day, 7 days a week. The answering technical-support representative can also fax or mail you technical or product information, such as: Product brochures Location of IBM resellers Services available from IBM For more information Online User's Guide Chapter 1. Getting Familiar with Your Computer 43 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 58
_____MB PC Cards Hard Disk Drive _____MB External Diskette Drive Battery Pack DVD/CD-ROM Drive Identification Numbers The serial number label is on the bottom of your computer. Write down the machine Type and the serial number (S/N) in the following box: IBM Product Name ThinkPad 770X Machine - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 59
Getting Service Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number, if available: Windows 98 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 60
Getting Service 46 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 61
ThinkPad features. You can use your computer with external devices and increase its memory. Customizing the TrackPoint 49 Increasing Memory 54 Installing the DIMM 55 Removing the DIMM 58 Upgrading the Hard Disk Drive 60 Attaching the External Diskette Drive PC Card 78 Removing the PC Card 80 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 62
Device Restrictions 96 48 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 63
TrackPoint by doing the following: 1 Open the ThinkPad Configuration program. 2 Click on the TrackPoint button ( ). 3 Click on TrackPoint Properties.... The "TrackPoint Properties" window appears: You can set the following features in this window: Press-to-Select Sensitivity Scrolling or Magnifying - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 64
slow, you might notice unintended clicks, a cursor delay, or a dragging delay. However, if you set the pace too fast, you might find Press-to-Select hard to use. 50 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 65
Setting Sensitivity Customizing the TrackPoint This function adjusts the force required for both cursor movement and Press-to-Select. Slide toward Firm Touch to increase the force needed to move the cursor and to activate Press-to-Select. Slide toward Light Touch to decrease the force needed to - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 66
left click button changes its magnifying power. You can press the center click button and then use the TrackPoint to move the magnified area. 52 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 67
Customizing the TrackPoint - Neither This function disables the scrolling and magnifying glass functions. Choose Scrolling Method Select one of the following radio buttons: - Press Center Button, then use TrackPoint This option enables you to hold down the center click button and then use the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 68
random access memory (EDO DRAM) card. If you install a DIMM that is not supported by your computer, a 225 error code might appear when the system starts. The appropriate memory option can be purchased through your IBM reseller or IBM marketing representative. 54 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 69
the DIMM, do the following: 1 Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2 Remove the battery pack. 3 Close the LCD, and turn the computer over. 4 Loosen the screw on the memory slot cover 1 ; then remove the cover 2 . To avoid damaging the DIMM, do not - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 70
memory slot, aligning the back side of the cover first as shown; then tighten the screw. 9 Turn the computer over again. 10 Replace the battery pack and power on the computer. 11 Confirm that the new memory size appears at the upper left corner of the screen. 56 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 71
error code appears under the memory count. 48576 KB OK 21 If the total memory size is not the same as the value you calculated. If the 225 error code appears, the memory you are installing is not supported the Online User's Guide. "Basic" in Chapter 2. Extending the Features of Your Computer 57 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 72
KB is reserved by the system. Removing the DIMM 1 Power off the computer and disconnect the AC Adapter and all cables from the computer. 2 Remove the battery pack. 3 Close the LCD, and turn the computer over. 4 Loosen the screw and remove the memory slot cover. 58 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 73
. 6 Remove the DIMM. Be sure to save the DIMM for future use. 7 Replace the memory slot cover; then tighten the screw. 8 Turn the computer over again. 9 Replace the battery pack; then connect the AC Adapter and all the cables you disconnected. Chapter 2. Extending the Features of Your Computer 59 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 74
or in hibernation mode. To replace the hard disk drive, do the following: 1 Power off the computer; then disconnect the AC Adapter and all cables from the computer. 2 Remove the battery pack ( "Replacing the Battery Pack" on page 38), and turn the computer over. 60 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 75
with a coin, as shown 1 , slide the latch 2 ; then remove the hard disk drive cover 3 . 1 2 3 You can replace the coin screw with the security screw shipped with your computer. With the security screw installed, the hard disk drive in your computer cannot be removed easily. To remove or tighten the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 76
. 6 Replace the hard disk drive cover; then reinstall the screw, and turn the computer over again. 7 Replace the battery pack, and power it on. After removing the original hard disk drive, store it in the carrying case that contained the replacement drive. 62 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 77
, do as follows: 1 Power off your computer. 2 Open the connector cover on the rear side of the computer. 3 Attach the cable first to the external diskette drive 1 ; then attach it to the external-diskette-drive connector on the computer 2 . Chapter 2. Extending the Features of Your Computer 63 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 78
Attaching the External Diskette Drive To detach the external diskette drive, push the connector lock on both sides 1 ; then disconnect the cable from the connector 2 . 64 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 79
Attaching External Mouse, Keypad, and Keyboard Attaching an External Mouse, Keypad, and Keyboard This section explains how to attach an external mouse, external numeric keypad, and external keyboard to your computer. Attaching an External Mouse or Numeric Keypad You can attach an external mouse or - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 80
/2 Miniature Mouse and the TrackPoint as an input device. To connect a mouse other than an IBM PS/2 Miniature Mouse "Disabling the TrackPoint" on page 69. If you want to use both . 1 2 You can remove the keypad cover and use it as a stand for the keypad. 66 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 81
. The external keyboard will not work if it is connected directly to the computer's external-input-device connector. See the Options by IBM Catalog supplied with your computer for details about the options. When the external keyboard is attached, the following keys are not available: Numeric - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 82
you are using the IBM ThinkPad Space Saver Keyboard, do not install the device driver supplied with the keyboard. The device driver on the computer's utility diskette automatically enables or disables the TrackPoint when the power to the computer is turned on. 68 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 83
external-input-device connector A mouse connected to the serial connector A mouse connected to the USB connector To disable the TrackPoint: 1 Start the ThinkPad Configuration program. See "ThinkPad Configuration Program" on page 26. 2 Click on the TrackPoint ( ) button. 3 Click on Auto-Disable - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 84
monitor (CRT) that supports a resolution higher than VGA mode, you can achieve a maximum of 1600x1200 video resolution. To attach an button (with Windows 98, at the top left of the screen; with Windows NT, a little to the right of the top center of the screen). 70 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 85
location. If you are attaching an external monitor that does not support TFT resolution with TFT frame rate, do not click on Both output location by pressing Fn+F7. 6 Set your monitor type and display device driver as follows. For more information "Resolutions, Color Depths, and Frame Rates" on - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 86
Monitor g) Click on the Change... button. The "Update Device Driver Wizard" window appears. Follow the instructions on the screen to select your monitor type from the , you must install the display driver supplied with the computer to use SVGA or higher mode. 72 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 87
(SVGA) 256, 64K, and 16M* 1024x768 (XGA) 256, 64K, and 16M* 1280x1024 (SXGA support model only) 256, and 64K $ Note: Video overlay, capture, and MPEG playback functions do not $ work under the video modes which are marked by the asterisk (*). Displaying output only on the external monitor - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 88
. 6 Click on the Monitor-2 icon in the window. The "Monitor #2" window appears. 7 Click on Yes to enable the monitor-2. You can select the color depths and resolutions for each monitors. 8 Click on the Monitor-1 icon (for the secondary display, the CRT or TV). 74 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 89
Function on a Television 1 Attach a television (NTSC or PAL) to the video-out connector of your computer. 2 Click on Start. 3 Move the cursor . 5 Select the Settings tab. 6 Double-click on the Monitor-1 icon in the window. 7 Click on the Display Device tab. 8 Select either NTSC or PAL from the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 90
OK to close the window. After you enable the multi-display function on a television, follow the instructions for enabling the dual color depth. The followings are the settings that you are not supported:. LCD 1024x768, 16M 1280x1024, 256 1280x1024, 16M CRT or TV IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 91
becomes DOS full screen modes, secondary (LCD) becomes blank. If you play the video clip (AVI or MPEG file) on the CRT or TV, the image is in CRT or a television. The followings are the settings that you are not supported when doing overlay playback: LCD 1024x768, 256 1024x768, 65K 1024x768, 16M - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 92
PC Card as shown. 2 Insert the PC Card into the appropriate slot according to your PC Card type. If you are using a Type I or Type II PC Card, insert it into either the upper slot or the lower slot. If you are using a Type III PC Card, insert the card into the lower slot. 78 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 93
If you have not installed the PC Card driver, Windows 98 starts to install it. For Windows NT: Your computer has PC Card support software called CardWizard. You can use the PC Card as soon as you insert the card into the computer. The "SystemSoft CardWizard" window appears and informs you about the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 94
the card is already stopped. 2 Press the PC Card eject button to pop out the button. Then press it again until the PC Card pops out. 3 Remove the PC Card and store it safely for future use. For more information for using a PC Card User's Guide. "Basic" in the Online 80 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 95
you can also attach these devices directly to your computer. SelectaBase 770 (Port Replicator) Then you can attach (dock) the computer-port docking stations: SelectaDock I SelectaDock II SelectaDock III PC Card Enabler PC Card Enabler with Advanced EtherJet Feature You can dock your computer - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 96
AC Adapter. $ If you use a SelectaDock I or SelectaDock II docking station, $ connect the AC Adapter to both a docking station and a $ SelectaBase 770 port replicator. $ If you use a SelectaDock III docking station, connect the AC $ Adapter to a docking station. 82 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 97
Card Enabler or PC Card Enabler with $ Advanced EtherJet Feature, connect the AC Adapter to the $ SelectaBase 770 port replicator. 3 Dock your computer to the docking station. See the user's guide the instructions that appear on the screen. During this operation, Windows 98 or Windows 95 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 98
the following: 1 Select Start in Windows 98 or Windows 95, and then Eject PC. The LCD screen on your computer powers off and on. Preloaded Applications ThinkPad Information ThinkPad Tools Programs Documents Settings Find Help RUN... Suspend Eject PC Shut Down... 84 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 99
resolve the conflict: For a PCI adapter or an internal SCSI device: 1 Start the ThinkPad Configuration program and click on the Docking Station ( ) button. 2 Assign at least one IRQ value. The default setting is IRQ 9. For an ISA adapter card: 1 Open Windows 98 or Windows 95 Device Manager and check - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 100
3 Set the jumper or the DIP switches on the adapter card. For an IDE device such as a hard disk drive or a CD-ROM drive: Before you do the following steps, read "Enabling the IDE Drive on the Docking Station" 1 Start the ThinkPad Configuration program and click on the Docking Station ( ) button - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 101
Station If you change the IDE channel configuration, the drive letter assignment might be changed. Setting to 3-Channel IDE Mode 1 Open the ThinkPad Configuration program. 2 Click on the Docking Station ( ) button. The "Docking station" window appears. 3 Click on the Device Manager... button. The - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 102
button under the Device Manager tab. 6 Click on OK to close the "System Properties" window. 7 Return to the "Docking station" window; then click on the IRQ Holder for PCI Steering tab. 8 Change the IRQ value the Disable Devices button in the warning dialog box. 88 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 103
the system by clicking on OK in the warning dialog box. The following table shows the relationship between the devices and IRQ values: Device Hard disk drive UltraBay II Docking station 2-Channel IDE Default Mode IRQ 14, P-M IRQ 15, S-M Disabled 3-Channel IDE Mode IRQ 14, P-M IRQ 15, S-M IRQ 11 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 104
II: CD-ROM Drive Diskette Drive DVD-ROM Drive Secondary Hard Disk Drive (requires a secondary HDD adapter) Secondary Battery Pack (requires a battery adapter) Hot and Warm the computer is powered off. Your computer supports cold swap for all devices. 90 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 105
indicates when you can safely remove a device from the UltraBay II. If you hot-swap a device during communication using the build-in modem or PC Card modem, communication might stop. Hot-swap the device only after finishing communication. You can use only one eject lever at a time. When opening an - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 106
For Windows NT The hard disk drive does not support the hot and warm swap functions. In addition, the CD-ROM drive does not support the hot swap function. Hot or warm swap of an IDE device (CD-ROM drive or DVD-ROM drive) is not supported in 2-channel IDE mode. 92 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 107
II, do the following: 1 If the device is a CD-ROM drive or DVD-ROM drive, remove any CD-ROM or DVD-ROM from it. If the device is a diskette drive, remove any diskette from it. 2 Power off the computer; then disconnect the AC Adapter and all cables from the computer. 3 Slide the right release latch - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 108
by referring to the manuals shipped with the Hard Disk Drive To install a secondary hard disk drive into the UltraBay II, do the following: 1 Attach the adapter component to the adapter 1 . 2 Open the disk stopper 2 , and install the hard disk drive into the adapter 3 . 94 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 109
UltraBay II Device 3 Slide the hard disk drive to the right 4 and close the stopper 5 . 4 Install the adapter into the UltraBay II. Installing the Secondary Battery Pack Before installing a secondary battery pack into the UltraBay II, attach the battery pack to the adapter case; then insert it into - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 110
external diskette drive attached and without a diskette drive in the UltraBay II. - You set the FDD setting to External using PS2.EXE and start your system with neither the internal drive installed (in the UltraBay II) nor the external diskette drive attached. 96 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 111
. Replacing an UltraBay II Device Other IDE devices: - Hard disk drive: You cannot use the hot and warm swap functions. - CD-ROM drive and DVD-ROM drive: You cannot use the hot and warm swap functions in 2-channel IDE mode. Refer to the table on page 89. Battery pack: Do not hot swap a secondary - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 112
Replacing an UltraBay II Device 98 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 113
Hard-Disk-Drive Password 104 For a Supervisor Password 106 Removing a Power-On Password with Supervisor Authority 109 Using the Personalization Editor 111 Entering Your Personal Data 111 Deleting the Personalization Window 114 Using Locks 115 Using the Security Screw 116 Copyright IBM - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 114
. Supervisor password The supervisor password is a tool provided for the system administrator to control many ThinkPad computers. The supervisor password is set by the system administrator and it is not required for users. Users can start the computer without 100 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 115
cannot access data on the hard disk. - The system administrator can set the same supervisor password on many ThinkPad computers to make administration easier. Other passwords Some Microsoft operating systems provide special Windows passwords. Refer to that system user's guide for information on how - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 116
" menu. For more information on the "Password" submenu "Easy-Setup" on page 17. 3 Click on the type of password you want to set: Power-On, HDD, or Supervisor. 4 Type your desired appropriate password. 102 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 117
Using Passwords You can type a maximum of seven random characters using a combination of letters (A to Z) "Password Confirmation" window appears: 6 Type your password again to verify it; then press Enter again. The following window appears if you are setting the hard-disk-drive or the supervisor - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 118
the service. Neither an IBM reseller nor IBM marketing representative can make the hard disk drive usable. Hard-Disk-Drive Password 1 Power off the computer and wait at least 5 seconds; then power on the computer. The password prompt appears. 2 Type your current password. 104 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 119
Using Passwords 3 Press the Spacebar. To change the password, go to step 4 . To remove the password, press Enter. The following window appears, and the system starts: You have removed your password. Skip the remaining steps. 4 To change the password, type the new password; then press the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 120
Passwords 5 Type the new password again to verify it; then press Enter. The following window appears, and the system starts: Write down the password and keep it in a safe password prompt appears. 2 Enter the supervisor password. The "Easy-Setup" menu appears. 106 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 121
Using Passwords 3 Select Password on the menu. 4 Select Supervisor. To change the password, go to step 8 . 5 To remove the password, enter the current password and press the Spacebar. 6 Press Enter twice. 7 Click on Exit; then click on Restart. The supervisor password has been removed. Your computer - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 122
Using Passwords 8 Enter the current password and press the Spacebar. 9 Type the new password; then press Enter. 108 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 123
Using Passwords 10 Type the new password again to verify it; then press Enter. The following window appears, reminding you to write down the password and keep it in a safe place: 11 Press Enter again. 12 Click on Exit; then click on - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 124
Using Passwords 6 Press Enter. The "Password Confirmation" window appears: 7 Press Enter again. 8 Click on Exit; then click on Restart. Your computer restarts. The power-on password has been removed. 110 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 125
, or to deter theft. Entering Your Personal Data A personalized password-prompt window consists of two parts: the personal data area 1 and the background bitmap area 2 . ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad ThinkPad John Smith IBM Corporation 123-456-789 1234-56 Big Road, New York If you - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 126
into the diskette drive. 4 Open the Personalization Editor. a) Click on Start. b) Move the cursor to Programs and ThinkPad; then click on Personalization Editor. The following window appears: Personalization Editor Personal Data Background Preview Help Exit 112 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 127
drawing as a 16-color bitmap file on the backup copy of the Utility Diskette for DOS, Personalization. To preview the actual full size of the screen, select Preview. 9 Press Enter to return to the previous window. 10 Shut down the system, and power off the computer. Chapter 3. Protecting Your - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 128
backup copy of the Utility Diskette for DOS, Personalization into the diskette drive; then power on the computer. 3 Select Delete personalization data from the menu; then follow the instructions on the screen. 4 After the data is updated, restart the computer. 114 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 129
the chain on the lock to a stationary object. Refer to the instructions shipped with the mechanical lock. For information on the keyhole location page , selecting, and implementing the locking devices and security features. IBM makes no comments, judgments, or warranties about the function, - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 130
prevent devices, such as a hard disk drive, from being removed easily. Adapter and all cables from the computer. 2 Remove the screw with a coin; then install the security screw and tighten it with a 2.5-mm allen wrench. 3 Connect the AC Adapter; then power on the computer. 116 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 131
130 Troubleshooting Guide 131 Troubleshooting Charts 132 Error Codes or Messages 134 No Error Codes or Messages 140 Input Problems 140 Suspend or Hibernation Problems 142 LCD Problems 145 Indicator Problems 146 Battery Problems 146 A Hard-Disk-Drive Problem 147 CD-ROM Drive Problems 147 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 132
A Printer Problem 157 External Monitor Problems 157 A Television Problem 160 Other Option Problems 160 Software Problems 162 Other Problems 163 Testing Your Computer 164 118 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 133
95. This performance difference is a result of Windows 98, not the ThinkPad features. For more information about Windows 98, see the following Web site: http://www.ibm.com/thinkpad See the following site for technical support: http://www.pc.ibm.com/support Three power modes are described in this - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 134
Panel. The X does not affect any function, however. If you use the MPEG driver in Windows NT 4.0, consider the following restrictions: - Any multimedia player application provided by a third party or a custom player application created for Windows NT is not 120 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 135
. - If you have already installed Active Movie and Internet Explorer 3.01, included in the Windows NT 4.0 Service Pack 3, you see the following caution after installing the MPEG-2 driver and starting Windows NT again: Caution Some of the file types usually associated with ActiveMovie are currently - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 136
again, and then reset the scrollbars. - Select a size for overlay greater than the maximum supported for preview. The driver displays a dialog box informing you that the size selected should not be used for preview. If you change to preview mode with the 122 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 137
distorted and the cursor image is also affected. This is also a problem if you use Digital Video Producer. - This driver does not provide the YUV422 video codec needed for preview/capture mode application that needs to use YUV422 video compression codec. Install the YUV422 codec that is available in - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 138
add PageOverCommit=3 After you change or add the value, shut down Windows 3.1 and power off the computer; then power it on again after 5 seconds. The PageOverCommit value could be 2 or 1. For more information on the PageOverCommit value Windows 3.1 manuals. 124 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 139
have the PC Card device driver for OS/2 but you have one for DOS, your PC Card might run in the VDM (virtual DOS machine) environment. Refer to the Online User's Guide for setting the VDM and the sample configuration files on the PC Card Installation Diskette for OS/2, Windows 95, Windows 98. (If - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 140
3. Select an item from the menu, and follow the instructions on the screen to set the features. You can also create a batch file like the one shown to match your operating environment. The following sample batch file sets a longer battery operating time: 126 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 141
7.9 GB of the hard disk drive of your computer in the Windows 3.1 or DOS environment. If you install a hard disk drive with greater capacity, you cannot use all of it. Using a Docking Station For USB connector considerations when using a docking station, see "Using the USB Connector" on page 128 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 142
suspend mode, first stop the PC Card in the "PC Card (PCMCIA) Properties" window as follows: 1. Click on Start, move the cursor to Settings, and click on Control Panel. 2. Double-click on PC Card (PCMCIA). 3. From the list, select the card you are stopping. 128 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 143
are using a microphone with your computer, use the ThinkPad-option headset. Some microphones, such as condenser microphones, might need a battery. See the instructions that come with the microphone. The microphone/line-in jack of your computer supports either microphone input or line-in input but - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 144
Microphone The microphone/line-in jack supports the following type of microphones: A dynamic microphone A self-battery-powered condenser microphone If you want to use an electric condenser microphone, you must use one that provides its own power source. 130 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 145
error code and have the computer serviced. "Troubleshooting Charts" on page 132. "Testing Your Computer" on page 164. "Getting Service" in the Online User's Guide. If you accidentally lose or damage software in your computer: Recover it by using either the ThinkPad Customization CD, the Recovery - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 146
. Troubleshooting Chart Error codes or messages No error codes or messages Input problems Suspend or hibernation problems LCD problems Indicator problems Battery problems A hard-disk-drive problem CD-ROM drive problems DVD-ROM drive problems Infrared communication problems An enhanced video or - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 147
Troubleshooting Chart Other problems Troubleshooting Charts Page 163 Chapter 4. Solving Computer Problems 133 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 148
appears, have the computer serviced. Have the computer serviced. If you are using a port replicator or a docking station, disconnect it; then reconnect it. If you still have a problem, refer to the manual shipped with your port replicator or docking station. 134 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 149
16x or 17x (undefined date or configuration error) Troubleshooting Charts Cause and Action A hard disk drive was installed with a different supervisor password, or it did not have a hard disk password. The hard disk drive with the error can be in any of the following: The main bay of your computer - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 150
low-battery error) 192 (cooling fan error) 195 (hibernation error) 196 (hibernation error) 225 (unsupported memory) 2xx (memory error) Cause and Action Make sure that the hard disk drive and the device in the UltraBay II are firmly installed. If the problem persists, have the computer serviced - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 151
Troubleshooting Charts Message 30x (keyboard error) 6xx (diskette error) 11xx (serial port error) 12xx (infrared error) 17xx (hard disk error) 1801 (unsupported port replicator) 24xx (video error) 808x (PC Card slot error) 860x (pointing device error) Diskette and F1 prompts F1 F2 F10 Cause - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 152
complete the test, have the computer serviced. If the test does not find the problem but the problem persists, see if you can find your problem in the troubleshooting charts. If the test ends in an error, note the error code and have the computer serviced. 138 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 153
. If the test ends in an error, note the error code and have the computer serviced. You can start the operating system by pressing F1 instead, and ignore the error. The DOS full-screen looks smaller. 640 x 480 A panel or message that is not listed in the troubleshooting charts. xxxxx KB OK appears - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 154
Troubleshooting Charts No Error Codes or Messages Problem that: The battery pack is installed correctly. The AC Adapter is connected instructions in "Advanced" in the Online User's Guide correctly when you installed Windows with the Advanced Power Management (APM) option. 140 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 155
with the IBM PS/2 mouse, disable the TrackPoint using the ThinkPad Configuration program. Note: See the manual supplied with the mouse for more information. Change the mouse driver to Standard PS/2 Port Mouse, and then reinstall PS/2 TrackPoint. See "Advanced" in the Online User's Guide for how - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 156
Troubleshooting Charts Problem All or some keys on items are correct, have the computer serviced. The battery power is getting low. Connect the AC Adapter to the computer, or replace the battery pack with a fully charged one. depend on the resolution value. 142 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 157
to disable your computer from entering suspend or hibernation mode. For more information Online User's Guide. "Basic" in the For Windows 98: The Windows 98 generic CD-ROM or DVD-ROM driver accesses the internal CD-ROM drive or DVD-ROM drive every 3 seconds to see if a CD-ROM is inserted in the CD - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 158
. 5. Click on OK. The computer cannot enter hibernation mode when you are using one of the IBM communication PC Cards. To enter hibernation mode, stop the communication program, and then remove the PC Card or disable the PC Card slot using the Control Panel. 144 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 159
Troubleshooting Charts LCD Problems Problem driver is installed correctly. The display resolution and color depth are correctly set. The monitor type is correct. To check under Windows Click on Advanced.... 7. Select the Adapter tab. Make sure it shows "IBM ThinkPad (Cyber 9397 DVD)." 8. Select the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 160
(label facing up and the metal-shutter end first) in the diskette drive. If these items are correct, have the computer serviced. If there is no diskette in the drive, have the computer serviced. Battery Problems Problem The battery pack cannot be fully charged in 3.5 hours by the power-off - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 161
If you still have a problem, use a new battery pack. The over-current protective function in the battery pack might be activated. Power off the computer for 1 minute to reset this function; then power it on again. A Hard-Disk-Drive Problem Problem The hard disk drive makes an intermittent rattling - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 162
Troubleshooting Charts Problem You hear a noise from the CD-ROM drive when the compact disc is spinning. The CD-ROM tray does not open even if you press the CD-ROM eject button. The compact disc cannot be read. Cause and Action The CD-ROM drive cover might be bent. Have the CD-ROM drive serviced. - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 163
Troubleshooting Charts Problem You hear a noise from the DVD-ROM drive when the DVD is spinning. The DVD tray does not open even if you press the DVD eject button. The DVD cannot be read. Cause and Action The DVD-ROM drive cover might be bent. Have the DVD-ROM drive serviced. Insert a pin into the - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 164
Troubleshooting Charts Problem Incorrect data is sent between your computer and a communicating device. You cannot use DMA channels for both the parallel connector 5. If you see the panel prompting if you want to disable DMA for an audio device, click on OK. 150 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 165
See "Resolving System Resource Conflicts" in the Online User's Guide). The MPEG playback and the video capture functions use the same hardware resources. Only ThinkPad Modem feature and other adapter cards in the docking station. To isolate this problem to a card or device, remove the adapter cards - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 166
on ThinkPad Configuration. 3. Click on Internal Modem ( ). 4. Select Enable. 5. Click on OK. Make sure that the infrared port is disabled and the modem is set up correctly by following the instructions in this book or manuals shipped with your PC Card modem. 152 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 167
User's Guide. Make sure that: If the PC Card is not a modem, an ATA, a Flash, or an SRAM card, you have the proper client device driver for the card. In Windows 95, the PC Card must have an INF file associated with it. Your PC Card supports PCMCIA Release 2.0, 2.01, or 2.10. Refer to the manual - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 168
, it is recommended that you insert them at boot time. Network card: Make sure all network components are correctly installed. Combo card: Make sure the correct driver for the Combo card is installed. Restart the system, and then insert the Combo card. 154 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 169
Troubleshooting Charts Problem $ The computer is $ disconnected from the $ network when it attempts $$ to accesses using a PC $$ Card on battery operation Cause and Action Your computer limits the processor speed on battery operation to save battery life; however, some network cards do not allow - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 170
: The AC Adapter is connected to the port replicator. The power-on indicator of the port replicator is on. The computer is securely attached to the port replicator. This problem might happen when you reinstall Windows 98, or when you initialize the system with Easy-Setup. 156 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 171
in the printer manual. If the tests show that the printer is OK, have the computer serviced. External Monitor Problems Problem The external monitor 3. Refer to the manual shipped with the external monitor to check the resolutions that are supported. 4. Start the ThinkPad Configuration program. 5. - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 172
and Models for your monitor, and follow the instructions on the screen. 10. Click on the OK button to close the "Properties" window after updating the driver. 11. Set Colors and Screen area in the "Display Properties" window. 12. Click on the OK button. 158 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 173
click on Display. 4. Select the Settings tab in the "Display Properties" window. 5. (Windows 98) Click on Advanced.... (Windows NT) Click on Display Type.... Make sure that the ThinkPad display driver is installed in the adapter information window. The monitor is set correctly by doing the following - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 174
Troubleshooting Charts A Television Problem Problem $ The screen is blank. $ $ $ $ $ $ $ $ $ $ $ ThinkPad Configuration program and click on the respective device buttons. If the test program for the option did not find the problem, have the computer and option serviced. 160 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 175
own test instructions, use those instructions to test the option. There is no system resource conflict ( Conflicts" in the Online User's Guide). "Resolving System Resource If these items are correct and the test program did not find the problem, have the computer and option serviced. Make sure - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 176
on your computer. The necessary device drivers are installed "Advanced" in the Online User's Guide. The application works OK when it is run on some other computer. If an error message appears when you are using the application program, refer to the manuals supplied with the application. If - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 177
, change the battery to a fully charged one or change your power source to ac power. If you still have a problem, press the power shutdown switch using the tip of a ballpoint pen. Make sure that the startup sequence in Easy-Setup is set so that the computer starts from the diskette drive (see "Easy - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 178
Computer If you still have a problem with your computer after using the Troubleshooting Charts, test the computer using Setup Config Restart Date/Time Password Start up Test BIOS part number, Date nnnnnnn 12/31/98 System-unit serial your computer serviced. 164 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 179
X appears to the left of a device with an error code below it, make a note of the error code and have the computer serviced. If you have the SelectaDock I or II docking station as an option with your computer, you need to create the diagnostic diskette to test the SelectaDock docking station. This - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 180
Testing Your Computer 166 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 181
Specifications This appendix describes features and specifications for the computer. Processor Intel Mobile Pentium II processor Memory Built-in: 128 MB or 64 MB Option: Maximum 320 MB Storage devices Customer-upgradable 2.5-inch hard disk drive Fn key function Copyright IBM Corp. 1998 167 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 182
-in jack (supports a dynamic microphone or a self-battery-powered condenser microphone) Infrared port Universal Serial Bus (USB) connector Telephone connector Data modem functions Asynchronous communication port interface (NS16550A UART compatible) operation 168 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 183
AT command set compatibility Asynchronous error recovery protocol Microcom Network Protocol (MNP**) protocols - Error correction via MNP classes 1-4 - Data compression via MNP class 5 and V.42bis - MNP class 5 for up to 2x data compression VoiceView (Windows 98 and Windows 95 only) U.S. Robotics 56K - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 184
ft): 31.3°C (88° F) Heat output 56 W (191 BTUs/hr) maximum Electrical (AC Adapter) Sine-wave input, at 50 to 60 Hz, is required The input rating of the AC Adapter: 100-240 V ac, 50/60 Hz Lithium-ion battery pack Nominal voltage: 10.8 V dc Capacity: 4.8 AH 170 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 185
cause severe damage to your computer. For 2-pin power cords: IBM Power Cord Part Number 13H5264 The grounded adapter is required for full MPRII compliance. If a 3-pin power cord Guinea, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka Appendix A. Features and Specifications 171 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 186
Power Cords For 3-pin power cords: IBM Power Cord Part Number 02K0539 76H3514 76H3516 76H3518 76H3520 76H3522 76H3524 76H3528 76H3530 76H3532 , Oman, Qatar, Singapore, United Kingdom Liechtenstein, Switzerland Chile, Ethiopia, Italy, Libya Israel Korea 172 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 187
IBM ThinkPad 770X and the Battery Pack Warranty Period*: Three Years, One Year on Battery *Elements and accessories are warranted for three months. Contact your place of purchase for warranty service information. Production Status Each Machine is manufactured from new parts, or new and serviceable - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 188
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. 174 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 189
the intellectual property rights of IBM may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. IBM may have patents or pending patent - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 190
. Intel , Pentium , and MMX are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries. Other company, product, and service names, which may be denoted by a double asterisk (**), may be trademarks or service marks of others. 176 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 191
ThinkPad 770X, model number 9549 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part the equipment off and on, the user is encouraged to try to correct is connected. Consult an IBM authorized dealer or service representative for help. - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 192
compatibility. IBM cannot accept IBM option cards. A declaration of Conformity with the requirements of the Directive has been signed by IBM United Kingdom Limited, PO BOX 30 Spango Valley Greenock Scotland PA160AH. This product satisfies the Class B limits of EN 55022. 178 IBM ThinkPad 770X User - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 193
problem has been corrected, or until you are sure the equipment is not malfunctioning. 7. No customer repairs are possible to the modem. If you experience trouble with this equipment, contact your Authorized Seller or the IBM Corporation for information. 8. The modem may not be used on coin service - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 194
(REN:0.5) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. -dessus n'empechent pas la dégradation du service dans certaines situations. Actuellement, les entreprises de 180 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 195
les régions rurales. Avertissement L'utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d'inspection des installations électriques, ou à électricien, selon le cas. L'indice de charge (IC) assigné à chaque dispositif terminal indique (REN:0.5), pour - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 196
is prohibited. Notice for Australia The following notice applies when using the telephony functions: FOR SAFETY REASONS, ONLY CONNECT AUSTEL PERMITTED OR CERTIFIED EQUIPMENT. 182 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 197
undocking 84 drivers Diskette Factory 36 Web site, getting from 37 DVD problems 148 E Easy-Setup 17 password 100 testing 164 EDO DRAM 54 enabling numeric keypad, on keyboard 16 TrackPoint 69 enhanced video problem 151 error codes 134 error messages 134 external keyboard Copyright IBM Corp. 1998 - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 198
58 shortage for DOS 126 for Windows 3.1 124 specifications 167 microprocessor, specifications 167 modem, PC Card or built-in problems 152 setting, for OS/2 125 monitor See external monitor mouse See external mouse See TrackPoint MPEG problem 151 mute 14 184 IBM ThinkPad 770X User's Reference - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 199
25 numeric keypad, setting keyboard 16 O Online User's Guide, using 30 operating system, reinstalling 32 options docking station 81 hard disk drive, upgrade 60 input devices, attaching 65 memory, increase 54 PC Card, installing 78 port replicator 81 problems 160 P password 100 changing 104 character - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 200
53, 69 troubleshooting audio problems 151 battery problems 146 CD-ROM drive problems 147 docking station problems 155 DVD-ROM drive problems 148 enhanced video problem 151 error codes 134 error messages 134 external monitor problems 157 hard disk drive problem 147 hibernation problems 142 indicator - Lenovo ThinkPad 770Z | TP 770X User's Reference that shipped with the system - Page 201
troubleshooting (continued) suspend problems 142 telephony problems 151 television problem 160 universal serial bus (USB) problem 152 U UltraBay II 31 replacing 90 USB camera, enabling 120 problem 152 V volume 14 W Wake on LAN, enabling 25 warm undocking 84 warranty 173 Web site 37 help at 42 Index