Lexmark 658de User Guide
Lexmark 658de - X MFP B/W Laser Manual
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UPC - 734646093866
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- Lexmark 658de | User Guide - Page 1
X65x Series User's Guide November 2012 Machine type(s): 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436 www.lexmark.com - Lexmark 658de | User Guide - Page 2
47 Changing port settings after installing a new network Internal Solutions Port 50 Setting up serial printing...51 Setting up the printer to fax...53 Loading paper and specialty media 64 Setting the Paper Size and Paper Type...64 Configuring Universal paper settings...64 Loading the standard or - Lexmark 658de | User Guide - Page 3
Printing...85 Printing a document...85 Printing on specialty media...85 Printing confidential and other held jobs 88 Printing from a mobile device...90 Printing from a flash drive...90 Printing information pages...91 Canceling a print mail options...110 Faxing...113 Sending a fax...113 Creating - Lexmark 658de | User Guide - Page 4
drive...128 Understanding scan profile options...128 Improving scan quality...130 Clearing jams 131 Avoiding jams...131 Understanding jam numbers and locations 132 200 and 201 paper jams...132 202 paper jam...134 230-239 paper jams...135 240-249 paper jams...136 250 paper jam...137 260 paper jam - Lexmark 658de | User Guide - Page 5
Power Saver...253 Restoring the factory default settings 253 Troubleshooting 255 Solving basic printer problems...255 Printer control panel display is blank or displays only diamonds 255 Solving printing problems...255 Solving copy problems...259 Solving scanner problems...261 Solving fax - Lexmark 658de | User Guide - Page 6
Contents 6 Notices...284 Product information...284 Edition notice...284 Power consumption...288 Index...301 - Lexmark 658de | User Guide - Page 7
operating instructions that discusses the guidelines for selecting print switched telephone network. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power - Lexmark 658de | User Guide - Page 8
You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. - Lexmark 658de | User Guide - Page 9
problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at http://support - Lexmark 658de | User Guide - Page 10
about the printer 10 What are you looking for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Warranty information Find it here Lexmark Support Web site- http://support.lexmark.com Note - Lexmark 658de | User Guide - Page 11
Feeder (ADF) 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 550-sheet tray (Tray 1) 6 550-sheet tray (Tray 2) 7 Optional output bin Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to - Lexmark 658de | User Guide - Page 12
copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents - Lexmark 658de | User Guide - Page 13
panel 1 1 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing options as well as status and error messages. Enter numbers - Lexmark 658de | User Guide - Page 14
the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light 8 Stop Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer is on, but idle. • Blinking red - Lexmark 658de | User Guide - Page 15
(PIN) has been set. Touching this button opens a PIN entry screen. Entering the correct PIN locks the printer control panel (touch screen and hard buttons). This button appears on the screen when the printer is locked. The printer control panel buttons and shortcuts cannot be used while it appears - Lexmark 658de | User Guide - Page 16
Learning about the printer 16 Display item Cancel Jobs Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail - Lexmark 658de | User Guide - Page 17
Learning about the printer 17 Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back - Lexmark 658de | User Guide - Page 18
about the printer Button Selected radio button 18 Function This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Continue Cancel Select Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following - Lexmark 658de | User Guide - Page 19
on the Number of Copies screen before the Number of Copies is set and saved, then the selection is not saved, and it does not become the user default setting. If an attendance message occurs which closes a function, such as copy or fax, then a solid red dot appears over the function button on the - Lexmark 658de | User Guide - Page 20
cards; you can also use them to locate a card for removal. Available internal options • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Bar Code and Forms - IPDS and SCS/TNe - PrintCryptionTM - PRESCRIBE • Printer hard disk • LexmarkTM Internal Solutions Ports (ISP) - RS-232 - Lexmark 658de | User Guide - Page 21
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 658de | User Guide - Page 22
by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 2 4 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Fax card connector - Lexmark 658de | User Guide - Page 23
screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark 658de | User Guide - Page 24
Additional printer setup 24 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. The - Lexmark 658de | User Guide - Page 25
Additional printer setup 25 3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 1 Plastic pins 2 Metal - Lexmark 658de | User Guide - Page 26
printer setup 26 5 Replace the system board cover and close the system board door. 1 2 3 Installing an Internal Solutions Port The system board supports one optional Lexmark hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord - Lexmark 658de | User Guide - Page 27
3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the hard disk: a Unplug the printer hard disk interface cable from the system board, leaving the cable attached to the - Lexmark 658de | User Guide - Page 28
Additional printer setup 28 c Remove the printer hard disk by pulling it upward to unseat the standoffs. d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. - Lexmark 658de | User Guide - Page 29
Additional printer setup 29 4 Remove the metal cover from the ISP opening. 2 1 5 Align the posts of the plastic tee to the holes in the system board, and then press downward - Lexmark 658de | User Guide - Page 30
Additional printer setup 30 6 Install the ISP onto the plastic tee. Angle the ISP over in the system board cage. 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, - Lexmark 658de | User Guide - Page 31
Additional printer setup 31 9 Attach the two provided screws to secure the ISP mounting bracket to system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing - Lexmark 658de | User Guide - Page 32
system board door. 1 2 3 Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the - Lexmark 658de | User Guide - Page 33
disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward - Lexmark 658de | User Guide - Page 34
of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. - Lexmark 658de | User Guide - Page 35
the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door. 1 2 3 - Lexmark 658de | User Guide - Page 36
setup 36 Installing a fax card Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall - Lexmark 658de | User Guide - Page 37
Additional printer setup 37 4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. - Lexmark 658de | User Guide - Page 38
setup 38 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Replace the system board cover and close the system board door. 1 2 3 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following - Lexmark 658de | User Guide - Page 39
network printing configuration. Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default - Lexmark 658de | User Guide - Page 40
installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select your operating system 2 Double‑click the software installer package. Wait for - Lexmark 658de | User Guide - Page 41
, and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to make them available for use. For Windows users 1 Open the printers folder. In Windows - Lexmark 658de | User Guide - Page 42
> Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add any installed hardware options, and then click OK. Setting up wireless printing Preparing to set up the printer on a wireless network Notes - Lexmark 658de | User Guide - Page 43
until instructed to do so on the computer screen. 2 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your printer > select - Lexmark 658de | User Guide - Page 44
DVD drive. 4 Click Install, and then follow the instructions on print wirelessly. 8 Follow the instructions on the computer screen. Note: For more information on allowing other computers on the network to use the wireless printer, see the Networking Guide. Installing the printer on a wireless network - Lexmark 658de | User Guide - Page 45
printer control panel, navigate to: > Reports > or > Network Setup Page > > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC). Note: You will need this information later. Enter the printer 2 From the Network Name pop‑up menu, select print server [yyyyyy], - Lexmark 658de | User Guide - Page 46
Utility or Print Center. 1 Install a printer driver file on the computer: a Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select - Lexmark 658de | User Guide - Page 47
Mac OS X version 10.5 or later 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax 2 Click +. 3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. 4 Click the IP tab. 5 Type the IP address of the - Lexmark 658de | User Guide - Page 48
Follow the instructions on the computer screen. For Macintosh users 1 Allow the network DHCP server to assign an IP address to the printer. 2 Obtain the printer IP address either: • From the printer control panel • From the TCP/IP section in the Network/Ports menu • By printing a network setup page - Lexmark 658de | User Guide - Page 49
Apple menu, navigate to either of the following: - System Preferences > Print & Scan - System Preferences > Print & Fax b Click +. c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner. d Click the IP tab. e Type the printer IP address in the address field, and then click Add - Lexmark 658de | User Guide - Page 50
your system support person. Changing port settings after installing a new network Internal Solutions Port When a new Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated since the printer will be assigned - Lexmark 658de | User Guide - Page 51
System Preferences > Print & Scan - System Preferences > Print & Fax b Click +. c Click the IP tab. d Type the printer IP address in the address field, and then click Add. • For AppleTalk printing: Notes: - Make sure AppleTalk is activated on your printer. - This feature is supported only in Mac OS - Lexmark 658de | User Guide - Page 52
, and then print a menu settings page. 2 Install the printer driver. a Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer • From our Web site: Go to http://support.lexmark.com, and then navigate to: SUPPORT & DOWNLOAD > select your - Lexmark 658de | User Guide - Page 53
heading of the menu settings page for the printer settings. f Click OK, and then close all the dialogs. g Print a test page to verify printer installation. Setting up the printer to fax Note: Fax capabilities may not be available on all printer models. The following connection methods may not be - Lexmark 658de | User Guide - Page 54
in some countries or regions. Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly. 1 Connect the adapter to the telephone cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will - Lexmark 658de | User Guide - Page 55
style (RJ11) telephone line, follow these steps to connect the equipment: 1 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way of the adapter, as shown, will not function properly - Lexmark 658de | User Guide - Page 56
• Poland • Romania • Russia • Slovenia • Spain • Turkey To connect a telephone, an answering machine, or other telecommunications equipment to the printer: 1 Remove the plug from the back of the printer. 2 Connect your telecommunications equipment directly to the EXT port on the back of the - Lexmark 658de | User Guide - Page 57
without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ‑11 plug in the EXT port. Do not remove the RJ‑11 plug. It is required for both the fax and telephone to work properly. 1 Make sure you have a telephone cord (provided with the product) and - Lexmark 658de | User Guide - Page 58
Additional printer setup 58 3 Connect the other end of the telephone cord into the N slot of an active telephone wall jack. 4 If you would like to use the same line for both fax and telephone communication, connect a second telephone line (not provided) between the telephone and the F slot of an - Lexmark 658de | User Guide - Page 59
printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect - Lexmark 658de | User Guide - Page 60
answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect - Lexmark 658de | User Guide - Page 61
setup 61 5 Connect a third telephone cord from the answering machine to the EXT port of the printer. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make - Lexmark 658de | User Guide - Page 62
Additional printer setup 62 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. - Lexmark 658de | User Guide - Page 63
, and then enter the printer fax number. 7 Click Submit. Setting the date and time You can set the date and time so that they are printed on every fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: 1 Type the printer IP address into the - Lexmark 658de | User Guide - Page 64
Size setting for the multipurpose feeder must be set manually. The factory default Paper Type setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch - Lexmark 658de | User Guide - Page 65
, they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze the width guide tab inward as shown, and move the - Lexmark 658de | User Guide - Page 66
of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack: • Print side facedown for single‑sided - Lexmark 658de | User Guide - Page 67
printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 6 If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length guide for the paper - Lexmark 658de | User Guide - Page 68
the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the - Lexmark 658de | User Guide - Page 69
Loading paper and specialty media 69 3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. - Lexmark 658de | User Guide - Page 70
loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single‑sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional StapleSmart II - Lexmark 658de | User Guide - Page 71
StapleSmart II Finisher With an optional StapleSmart II Finisher ABC ABC Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray. - Lexmark 658de | User Guide - Page 72
and specialty media 72 Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. 2 Using the handle, pull the multipurpose feeder extender. 3 Slide the width guide to the far right. 4 Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen - Lexmark 658de | User Guide - Page 73
them, and then fan them. Straighten the edges on a level surface. 5 Load the paper or specialty media. Note: Slide the stack gently into the multipurpose feeder until it comes Finisher ABC Single‑sided printing Single‑sided printing ABC ABC ABC Duplex (two‑sided) printing Duplex (two‑sided - Lexmark 658de | User Guide - Page 74
the width guide to lightly touch the edge of the paper stack. Note: Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 7 From the printer control panel, set the Paper Size and Paper Type. Loading the envelope feeder 1 Adjust the envelope support for - Lexmark 658de | User Guide - Page 75
. 6 Adjust the width guide to lightly touch the edge of the paper stack. 7 Lower the envelope weight to touch the paper stack. 8 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies - Lexmark 658de | User Guide - Page 76
: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom Names. 5 Type a name for the paper type in a Custom Name box. Note: This custom name - Lexmark 658de | User Guide - Page 77
Loading paper and specialty media 77 6 Click Submit. 7 Click Custom Types. Custom Types appears, followed by your custom name. 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. - Lexmark 658de | User Guide - Page 78
affect print quality and reliability. Consider these factors when evaluating new paper stock. Weight The printer can automatically feed paper weights from 60-176 g/m2 (16-47 lb bond) grain long. Paper lighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, and may cause paper jams - Lexmark 658de | User Guide - Page 79
lb) • Multiple‑part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is - Lexmark 658de | User Guide - Page 80
guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best - Lexmark 658de | User Guide - Page 81
Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. Paper sizes supported by the printer Paper size Dimensions 250‑ or 550‑sheet trays (standard or optional) Optional 2000‑sheet tray Multipurpose feeder Duplex - Lexmark 658de | User Guide - Page 82
and 356 mm (14 in). Note: An optional 250‑sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit supports 63-170 g/m2 (17-45 lb - Lexmark 658de | User Guide - Page 83
. The label fuser cleaner is included with the special cartridge required for label applications. Paper types and weights supported by the finisher Use this table to determine the possible output destinations of print jobs which use supported paper types and weights. The paper capacity of each - Lexmark 658de | User Guide - Page 84
specialty media guidelines 84 Paper type Paper • Plain • Bond • Colored • Custom • Letterhead • Light • Heavy • Paper • Vinyl Transparencies X X X X 1 Supports 60‑90 g/m2 (16‑24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser - Lexmark 658de | User Guide - Page 85
print. For more information, see "Avoiding jams" on page 131 and "Storing paper" on page 80. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users - Lexmark 658de | User Guide - Page 86
in weight. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter - Lexmark 658de | User Guide - Page 87
, and design, see the Card Stock & Label Guide at http://support.lexmark.com. When printing on labels: • Feed labels from a 250‑sheet tray, a 550‑sheet tray, or the multipurpose feeder. • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that - Lexmark 658de | User Guide - Page 88
the print quality and cause jams or other paper handling problems. • printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer - Lexmark 658de | User Guide - Page 89
or decrease the number of copies, and then touch Print. Printing confidential and other held jobs from a Macintosh computer Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose - Lexmark 658de | User Guide - Page 90
download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported - Lexmark 658de | User Guide - Page 91
initial USB menu screen, then you can still print .pdf files from the flash drive as held jobs. Printing information pages Printing a directory list A directory list shows the resources stored in flash memory or on the printer hard disk. 1 Make sure the printer is on and Ready appears. 2 On the - Lexmark 658de | User Guide - Page 92
Delete. For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Open Print Queue • System Preferences > Print & Fax > select your printer > Open Print Queue 2 From the printer window, select the print job you want - Lexmark 658de | User Guide - Page 93
as postcards or photos), transparencies, photo paper, or thin media (such as the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 Adjust the paper guides - Lexmark 658de | User Guide - Page 94
the number of copies. The copy screen appears scan, then place the next document on the scanner glass, and then touch Scan Touch Copy It. 8 Touch Scan the Next Page or Finish the small items, transparencies, photo paper, or thin media ( into the ADF, then adjust the paper guides. 3 On the home screen, touch - Lexmark 658de | User Guide - Page 95
guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch Manual then adjust the paper guides. 3 On paper size that is different from the "Copy from" size, then the printer will scale the size automatically. 6 Touch - Lexmark 658de | User Guide - Page 96
guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then touch Auto Size Sense. 5 Touch Copy to, and then touch Auto Size Match. 6 Touch Copy It. The scanner identifies the mixed paper sizes as they scan. Copies are printed on mixed paper sizes corresponding to the paper sizes of the - Lexmark 658de | User Guide - Page 97
paper guides. 3 On the home screen, touch Copy. 4 From the Sides (Duplex) area, touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number the original document size. The factory default setting for Scale is Auto. - Lexmark 658de | User Guide - Page 98
manually paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Content. 6 Touch the button print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated By default - Lexmark 658de | User Guide - Page 99
are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch print job. 6 Select one of the following: • Between Copies • Between Jobs • Between Pages 7 Touch Done. 8 Touch Copy It. Copying multiple pages onto a single sheet In order to save paper - Lexmark 658de | User Guide - Page 100
Print Page Borders if you want a box drawn around each page of the copies. 9 Touch Done. 10 Touch Copy It. Creating a custom job (job build) The custom job or job build is used to combine one or more sets of original documents into a single copy job. Each set may be scanned adjust the paper guides. 3 - Lexmark 658de | User Guide - Page 101
print job and lets you print adjust the paper guides. 3 From the printer control panel, press . time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper - Lexmark 658de | User Guide - Page 102
scan job" screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while pages are being printed 1 From the printer control panel size of the documents you are going to copy. • Touch a paper size button to select it as the "Copy from" setting. The copy screen appears - Lexmark 658de | User Guide - Page 103
and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. • Printed Image-Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or - Lexmark 658de | User Guide - Page 104
all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within the selected area, leaving nothing printed on that portion of the paper. Header/Footer This option turns on the Date/Time, Page number, Bates number, or Custom text and prints them in the specified header - Lexmark 658de | User Guide - Page 105
in large print across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an graphics, and brochures. Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or - Lexmark 658de | User Guide - Page 106
), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail - Lexmark 658de | User Guide - Page 107
Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Select the scan settings (Format, Content, Color, and Resolution). 7 Enter a shortcut number, and then click Add. If you enter a number that is - Lexmark 658de | User Guide - Page 108
into the ADF, then adjust the paper guides. 3 Press , and then enter the shortcut number using the keypad. To enter additional recipients into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching - Lexmark 658de | User Guide - Page 109
items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch the button that represents the file type you want to send. • PDF-Creates a single file with multiple pages - Lexmark 658de | User Guide - Page 110
/Legal, you can scan an original document that contains mixed paper sizes. • When "Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side - Lexmark 658de | User Guide - Page 111
settings. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you copy the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or transmission error log - Lexmark 658de | User Guide - Page 112
of a document. You can choose to eliminate an equal area around all four sides of the paper, or pick a particular edge. Edge Erase will erase whatever is within the area selected, leaving nothing on that portion of the scan. • Darkness-Adjusts how light or dark your scanned e-mails will turn out - Lexmark 658de | User Guide - Page 113
Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the - Lexmark 658de | User Guide - Page 114
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type - Lexmark 658de | User Guide - Page 115
. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number. To create a group of fax numbers, touch Next number, and then enter the next fax number. 5 Touch Save as Shortcut. 6 Enter a name for the shortcut. 7 Verify that - Lexmark 658de | User Guide - Page 116
part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) 6 Touch Search. 7 Touch the name to add it to the "Fax then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch - Lexmark 658de | User Guide - Page 117
. 9 Touch Done. 10 Touch Fax it. Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP - Lexmark 658de | User Guide - Page 118
• Touch a paper size button to select that size as the Original Size setting. The fax screen appears with your new setting displayed. • When Original Size is set to Mixed Letter/Legal, you can scan an original document that contains mixed paper sizes. • When "Original Size" is set to Auto Size Sense - Lexmark 658de | User Guide - Page 119
, the fax is sent the next time the printer is turned on. • Advanced Imaging-Adjusts Background Removal, Contrast, Scan Edge to Edge, Shadow Detail, and Mirror Image before you fax the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the - Lexmark 658de | User Guide - Page 120
lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and - Lexmark 658de | User Guide - Page 121
121 Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and - Lexmark 658de | User Guide - Page 122
system support person, the name of the destination becomes available as a shortcut number, or it is listed as a profile under the Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Scanning to - Lexmark 658de | User Guide - Page 123
IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click FTP - Lexmark 658de | User Guide - Page 124
are prompted to select another number. 6 Touch Send It to start the scan, or touch to return to the home screen. Understanding FTP options Original Size This option opens a screen where you can choose the size of the documents you are going to copy. • Touch a paper size button to select that size as - Lexmark 658de | User Guide - Page 125
full dynamic range of tones in the original document. This increases the amount of information saved. • Color-Sets the scan type and output for the FTP file. Color documents can be scanned and sent to an FTP site, computer, e-mail address, or the printer. Advanced Options Touching this button opens - Lexmark 658de | User Guide - Page 126
edge to edge. - Sharpness-Click the arrow buttons to increase or decrease the sharpness. • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-Prints the transmission log or transmission error log • Scan Preview-Displays the first page of an image before it - Lexmark 658de | User Guide - Page 127
paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a computer or to a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network - Lexmark 658de | User Guide - Page 128
then adjust the paper guides. c Press , and then enter the shortcut number using the keypad, paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Understanding scan - Lexmark 658de | User Guide - Page 129
downloading a third party standalone viewer Compression This option sets the format used to compress the scanned output file. Default Content This option tells the printer pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in - Lexmark 658de | User Guide - Page 130
art. • Use Text/Photo mode when scanning an original document that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. - Lexmark 658de | User Guide - Page 131
. When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose - Lexmark 658de | User Guide - Page 132
doors and covers and remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. The following table lists the jams that can occur and the location of each jam: 9 6,7,8 2 9 1 4 2 5 1 4 3 3 Jam numbers Area 1 200-202 Printer - Lexmark 658de | User Guide - Page 133
Clearing jams 133 3 Push the release latch, and then open the front cover. 3 4 Lift and pull the print cartridge out of the printer. Warning-Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. - Lexmark 658de | User Guide - Page 134
open the rear door and remove the paper from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the - Lexmark 658de | User Guide - Page 135
Clearing jams 135 230-239 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Pull down the bottom rear door. 4 Push the tab down. 5 Remove the jammed paper. 6 Close the bottom rear door. 7 Insert the standard tray. 8 Touch Continue. - Lexmark 658de | User Guide - Page 136
136 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper, and then close the tray. 4 Touch Continue. 5 If the jam message persists, then pull out any optional trays. 6 Remove the jammed paper, and then insert the - Lexmark 658de | User Guide - Page 137
of the jam. 2 Remove the paper from the multipurpose feeder. 3 Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the - Lexmark 658de | User Guide - Page 138
envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more information, see "200 and 201 paper jams" on page 132. 5 Reinstall the envelope feeder - Lexmark 658de | User Guide - Page 139
Clearing jams 139 283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. - Lexmark 658de | User Guide - Page 140
Clearing jams 140 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it snaps into place. - Lexmark 658de | User Guide - Page 141
7 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the scanner - Lexmark 658de | User Guide - Page 142
Clearing jams 142 5 Open the bottom ADF door, and then remove any jammed pages. 1 2 6 Close the bottom ADF door and scanner cover. 7 Touch Restart Job. - Lexmark 658de | User Guide - Page 143
or Network . Security Edit Security Setups Miscellaneous Security Settings Confidential Print Disc Wiping Security Audit Log Set Date and Time Settings General Settings Copy Settings Fax Settings E‑mail Settings FTP Settings Flash Drive Menu Print Settings Help Print all guides Copy guide - Lexmark 658de | User Guide - Page 144
Understanding printer menus 144 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper - Lexmark 658de | User Guide - Page 145
Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type Specifies the type of paper loaded in each tray Notes: • Plain Paper is the factory default setting for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user‑defined name - Lexmark 658de | User Guide - Page 146
A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is the US factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays - Lexmark 658de | User Guide - Page 147
when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the multipurpose feeder as an automatic paper source. • When Manual is selected, the multipurpose feeder can be used only for manual feed print jobs. • If - Lexmark 658de | User Guide - Page 148
not available Notes: • All Listed is the factory default setting. All available substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing. Paper Texture menu Menu item Plain Texture - Lexmark 658de | User Guide - Page 149
Understanding printer menus 149 Menu item Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Light Texture Smooth Normal Rough Description Specifies the relative texture of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the - Lexmark 658de | User Guide - Page 150
: Normal is the factory default setting. Paper Weight menu Menu item Plain Weight Light Normal Heavy Card Stock Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Vinyl Labels Weight Light Normal Heavy Description - Lexmark 658de | User Guide - Page 151
Normal Heavy Colored Weight Light Normal Heavy Light Weight Light Heavy Weight Heavy Rough Weight Light Normal Heavy Custom Light Normal Heavy Description Specifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative - Lexmark 658de | User Guide - Page 152
all jobs that specify Rough as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is selected - Lexmark 658de | User Guide - Page 153
Custom as the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows - Lexmark 658de | User Guide - Page 154
Off On ADF Pick Roller Force User Default 30% 40% 50% 60% 70% 80% Description Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width. 216 millimeters is the international - Lexmark 658de | User Guide - Page 155
the maximum, the printer uses the maximum height allowed. • 14 inches is the US factory default setting. Inches can paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than the maximum width supported - Lexmark 658de | User Guide - Page 156
: Standard Bin is the factory default setting. Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints. Menu item Menu Settings Page Description Prints a report containing information about paper loaded into trays, installed memory, the total page count - Lexmark 658de | User Guide - Page 157
and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print servers. Prints a report containing information about configured shortcuts Prints a report containing information about the last 200 completed faxes Prints a report - Lexmark 658de | User Guide - Page 158
The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC barcodes that can be scanned into an asset database. Network/Ports menu - Lexmark 658de | User Guide - Page 159
from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing. This menu only appears if a formatted disk is installed. Notes: • Off is the factory default setting. • The - Lexmark 658de | User Guide - Page 160
the printer is connected to a wireless network. default SMTP gateway port. Specifies the amount of time in seconds before the server stops trying to send the e‑mail Note: 30 seconds is the factory default factory default setting for Use SSL. Specifies the type of user authentication required for scan - Lexmark 658de | User Guide - Page 161
factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. Network Reports menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network > Std Network Setup or Net Setup > Reports or Network Reports Menu item Print Setup Page Print - Lexmark 658de | User Guide - Page 162
Sets the amount of time in seconds that a network print job can take before it is canceled Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, then the setting is saved as 10. Allows the printer to print a banner page Note - Lexmark 658de | User Guide - Page 163
Web Server. Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from - Lexmark 658de | User Guide - Page 164
> AppleTalk Menu item Activate On Off View Name View Address Set Zone Description Activates AppleTalk support Note: On is the factory default setting. Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. Shows - Lexmark 658de | User Guide - Page 165
Understanding printer menus 165 Menu item Activate Yes No View Login Name Print Mode Network Number Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. - Lexmark 658de | User Guide - Page 166
the conventions defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. USB Buffer Disabled Auto 3K to Sets the - Lexmark 658de | User Guide - Page 167
the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the printer control panel - Lexmark 658de | User Guide - Page 168
USB, serial, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off - Lexmark 658de | User Guide - Page 169
installed. Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the - Lexmark 658de | User Guide - Page 170
parallel, USB, and network buffers. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The Off - Lexmark 658de | User Guide - Page 171
or Serial Option 2 menus. Specifies the number of data bits that are sent in each transmission frame Note: 8 is the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is - Lexmark 658de | User Guide - Page 172
1-900 seconds. 300 seconds is the factory default setting. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once - Lexmark 658de | User Guide - Page 173
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark 658de | User Guide - Page 174
the default setting. • Highly confidential information should be wiped using the Multiple pass method only. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded - Lexmark 658de | User Guide - Page 175
current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Enables Network Time Protocol, which - Lexmark 658de | User Guide - Page 176
• Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not print quality. • Paper minimizes the amount of paper and specialty media needed for a print job by duplexing - Lexmark 658de | User Guide - Page 177
a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent marks and symbols from the printer control panel keyboard. Specifies the printer factory default measurements. The default is determined by the country/region selection in - Lexmark 658de | User Guide - Page 178
side. • Date/Time is the factory default setting for Right side. • Off is the factory default setting for Display When Supply Registers. • Default is the factory default setting for Type of Message to Display. The displayed information for Paper Jam, Load Paper, and Service Errors can be customized - Lexmark 658de | User Guide - Page 179
default buttons can be removed. Available selections for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass to only one page at a time Note: Off is the factory - Lexmark 658de | User Guide - Page 180
Removal On Off Allow Custom Job Scans On Off Scanner Jam Recovery Job level Page level Web Page Refresh Rate 30-300 Contact Name 180 Description Sets the amount of light from the standard bin or an optional output bin Notes: • In Normal/Standby Mode, the factory default is Bright. • In Power - Lexmark 658de | User Guide - Page 181
of time the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item appears only when a printer hard disk is installed. Specifies the number - Lexmark 658de | User Guide - Page 182
resolved within the specified time period Notes: • Disabled is the factory default setting. • 5-255 is a range of time in seconds. Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold - Lexmark 658de | User Guide - Page 183
Restore is the factory default setting. Do Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are - Lexmark 658de | User Guide - Page 184
margins Note: On is the factory default setting. Keeps the pages of a print job stacked in sequence when making multiple copies of the job Note: On is the factory default setting. Enables stapling Note: Off is the factory default setting. Specifies the paper size of the original document Specifies - Lexmark 658de | User Guide - Page 185
Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Description Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting. Specifies a paper source Specifies - Lexmark 658de | User Guide - Page 186
Bottom middle Bottom middle Off Date/Time Page number Bates number Custom text Print on All pages First page only All but first page Enter custom text Description Specifies header/footer information for the top right of the page Notes: • Off is the factory default setting for Top right. • "All - Lexmark 658de | User Guide - Page 187
Job scanning On Off Allow Save as Shortcut On Off Background Removal ‑4 to +4 Auto Center On Off Description Specifies header/footer information for the bottom right of the page Notes: • Off is the factory default setting for Bottom right. • "All pages" is the factory default setting for Print on - Lexmark 658de | User Guide - Page 188
document is scanned edge-to‑edge prior to copying Note: Off is the factory default setting. Adjusts the amount of sharpness on a copy Note: 3 is the factory default setting. Creates a sample copy of the original document Note: Off is the factory default setting. Fax Mode (Analog Fax Setup) menu - Lexmark 658de | User Guide - Page 189
Station Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly sent All send Description Configures the fax cover page Note: Off is the factory default setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated - Lexmark 658de | User Guide - Page 190
outgoing fax number Description Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality, but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Specifies the paper size of the document that is being scanned Note - Lexmark 658de | User Guide - Page 191
to send the fax to a specified number Note: 5 is the factory default setting. Specifies the number of minutes between redials Enables switchboard blind dialing without a dial tone Enables Error Correction Mode for fax jobs Lets you send faxes by scanning at the printer Allows driver to fax jobs to - Lexmark 658de | User Guide - Page 192
are sent Lets you scan a document that contains mixed paper sizes into a single file Specifies whether a preview will appear on the display for scan jobs Adjusts the amount of background visible on a copy Note: 0 is the factory default setting. Lets you automatically center the fax on the page Note - Lexmark 658de | User Guide - Page 193
job Note: 1 is the factory default setting. Scales an incoming fax job so it fits the size of the paper loaded in the designated fax source Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to print an incoming fax Specifies an output bin - Lexmark 658de | User Guide - Page 194
from devices with no station ID specified Enables the list of banned fax numbers stored in the printer Enables fax holding all of the time or according to a set schedule Note: Off is the factory default setting. Specifies the default staple setting for the attached finisher Note: Only the settings - Lexmark 658de | User Guide - Page 195
logs display the dialed number or the station name returned Enables access to the Fax Job log Enables access to the Fax Call log Specifies the output bin where fax logs are printed Description Notes: • Always Off turns the speaker off. • On until Connected is the factory default setting. The speaker - Lexmark 658de | User Guide - Page 196
is mostly text. • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print. Specifies the resolution level for scan to fax Lightens or darkens the output Note - Lexmark 658de | User Guide - Page 197
image Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF - Lexmark 658de | User Guide - Page 198
Specifies the type of content that will be scanned to e‑mail Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print. • Text is used when the document is - Lexmark 658de | User Guide - Page 199
setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics - Lexmark 658de | User Guide - Page 200
menu item applies to all scan functions. Specifies whether the transmission log prints Note: "Print log" is the factory default setting. Specifies a paper source for printing e-mail logs Note: Tray 1 is the factory default setting. Specifies an output bin for the printed e‑mail log Enables the Text - Lexmark 658de | User Guide - Page 201
as shortcuts Notes: • Off is the factory default setting. • When set to Off, the Save as Shortcut button does not appear on the E-mail Destination screen. Adjusts the amount of background visible on a scanned image Note: 0 is the factory default setting. Lets you automatically center the copy - Lexmark 658de | User Guide - Page 202
Understanding printer menus 202 FTP Settings menu Menu item Format PDF (. prints in grayscale or color Note: Gray is the factory default setting. Specifies how many dots per inch are scanned Note: 150 dpi is the factory default setting. Lightens or darkens the output Note: 5 is the factory default - Lexmark 658de | User Guide - Page 203
Understanding printer menus 203 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default - Lexmark 658de | User Guide - Page 204
Removal ‑4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue Default Red Threshold 0-255 Default Green Threshold 0-255 Default Blue Threshold 0-255 Description Specifies whether the transmission log prints Note: "Print log" is the factory default setting. Specifies a paper - Lexmark 658de | User Guide - Page 205
. Specifies the type of content that will be scanned to USB Notes: • Text/Photo is the factory default setting. Text/Photo is used when the documents are mostly text or line art. • Photograph is used when the document is a high-quality photograph or inkjet print • Text is used when the document is - Lexmark 658de | User Guide - Page 206
setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Specifies the paper size of the document that is being scanned Note: Letter is the US factory default setting. A4 is the international factory default setting. Specifies how the text and graphics - Lexmark 658de | User Guide - Page 207
Off Note: 8 bit is the factory default setting. Lets you enter a base file name Lets you copy a document that contains mixed paper sizes into a single job Specifies whether a preview will appear on the display for scan jobs Note: Off is the factory default setting. Adjusts the amount of background - Lexmark 658de | User Guide - Page 208
: Off is the factory default setting. Adjusts the amount of sharpness on a scanned image Note: 3 is the factory default setting. Description Specifies the number of copies to print Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of - Lexmark 658de | User Guide - Page 209
. This is also referred to as Paper Saver. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Prints a border around each page image when using N‑up Note: None is the factory default setting. Specifies the positioning of multiple - Lexmark 658de | User Guide - Page 210
normally. When the missing information and/or options are obtained, the stored jobs print. Notes: • Off is the factory default setting. • This menu appears only if a non-Read Only printer hard disk is installed. This requirement ensures that stored jobs are not deleted if the printer loses power. - Lexmark 658de | User Guide - Page 211
the most recent print jobs on the hard disk Notes: • Off is the factory default setting. Off means the printer does not store job statistics. • The statistics include a record of print errors, the print time, the job size in bytes, the requested paper size and type, the total number of printed pages - Lexmark 658de | User Guide - Page 212
is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears - Lexmark 658de | User Guide - Page 213
to appear as a menu setting. Specifies that multiple‑page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Specifies the positioning of multiple‑page images when using N‑up - Lexmark 658de | User Guide - Page 214
Off is the factory default setting. No pages are offset during the print job. • Between Jobs offsets each print job. • Between Copies offsets each copy of a print job. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver default is 1200 - Lexmark 658de | User Guide - Page 215
0 is the factory default setting. • Higher settings show more difference between levels of gray. Description Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer. Bookmarks, jobs on flash drives, and other - Lexmark 658de | User Guide - Page 216
10 PDF menu Menu item Scale to Fit Yes No Description Removes downloads from the printer hard disk, including all held Jobs, buffered jobs, and parked jobs. Job accounting information is not affected. Note: Delete Now is the default setting. Prints a list of all stored job statistics or deletes the - Lexmark 658de | User Guide - Page 217
• Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected. • Job - Lexmark 658de | User Guide - Page 218
long edge of the page. Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the - Lexmark 658de | User Guide - Page 219
Understanding printer menus Menu item Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = - Lexmark 658de | User Guide - Page 220
Oxford Palatino StempelGaramond Taffy Times TimesNewRoman Univers Zapf Chancery Menu item Font Size 1-255 pt Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Description Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size - Lexmark 658de | User Guide - Page 221
Portrait Landscape Rev Portrait Rev Landscape XPS menu Menu item Print Error Pages Off On Description Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Description Selects the optimal paper size, scaling, and orientation Notes: • On is the - Lexmark 658de | User Guide - Page 222
guides to print all of them at one time. English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide - Lexmark 658de | User Guide - Page 223
connection Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Reattach the tray. 5 Connect the power cord to a properly grounded outlet. 6 Restart the - Lexmark 658de | User Guide - Page 224
messages 224 If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not - Lexmark 658de | User Guide - Page 225
Understanding printer messages 225 Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear - Lexmark 658de | User Guide - Page 226
or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install envelope feeder Try one or more - Lexmark 658de | User Guide - Page 227
Touch Cancel job to cancel the print job. Memory full, cannot print faxes There is not enough memory to print the fax job. Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been restarted. Network/Network The printer is connected to the - Lexmark 658de | User Guide - Page 228
to clear. Ready The printer is ready to receive print jobs. Reattach bin Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Reattach - Lexmark 658de | User Guide - Page 229
occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the envelope feeder. Receive complete The printer has received an entire fax job. Wait for the - Lexmark 658de | User Guide - Page 230
The printer receives page of the fax job, where is the number of the page received. Wait for the message to clear. Remove packaging material, check Remove any remaining packaging material from the specified location. Remove paper from Remove the paper from the - Lexmark 658de | User Guide - Page 231
power-on, the message appears again. Restore Held Jobs? Try one or more of the following: • Touch Continue to restore all held jobs stored on the printer hard disk. • Touch Do not restore if you do not want any print jobs to be restored. Scan Document Too Long The scan job exceeds the maximum number - Lexmark 658de | User Guide - Page 232
The printer is waiting to redial the fax number. Wait for the message to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number - Lexmark 658de | User Guide - Page 233
, make sure the paper is large enough for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature Try memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard - Lexmark 658de | User Guide - Page 234
messages 234 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and - Lexmark 658de | User Guide - Page 235
memory may be defective and require replacing. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware - Lexmark 658de | User Guide - Page 236
: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 56 Parallel port disabled is the number of the parallel - Lexmark 658de | User Guide - Page 237
Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input, output, or duplex options needed for the print job were removed. • The print job was - Lexmark 658de | User Guide - Page 238
without using the specified tray. 61 Remove defective disk Try one or more of the following: • Touch Continue to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a printer hard disk. 62 Disk full Try one or more of the - Lexmark 658de | User Guide - Page 239
. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Replace the print cartridge, and - Lexmark 658de | User Guide - Page 240
Flatbed Cover Open Close the scanner cover. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 841‑846 Scanner Service Error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the - Lexmark 658de | User Guide - Page 241
printer messages 241 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark - Lexmark 658de | User Guide - Page 242
may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job. Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint - Lexmark 658de | User Guide - Page 243
is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down 2 ABC and 6 MNO while turning the printer on. 4 Release the buttons when the screen with the progress - Lexmark 658de | User Guide - Page 244
edge first into the ADF. b Touch Copy Quick Test. The scanner prints a copy of the Quick Test page. c Touch ADF Front or ADF Back. d Use the copy of the Quick Test page Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready - Lexmark 658de | User Guide - Page 245
are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see "Supplies menu," "Quality menu," and "Finishing menu." If you need to print several copies, you can conserve supplies by printing the first copy and checking it for - Lexmark 658de | User Guide - Page 246
‑to‑side and front‑to‑back several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Recommended print cartridges and part numbers Part name Lexmark Return Program - Lexmark 658de | User Guide - Page 247
on the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 fuser) 40X4767 (110 V T2 fuser) 40X4768 (220 V T2 fuser) Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print - Lexmark 658de | User Guide - Page 248
for the maintenance kit part number for your specific printer. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges appear on the front or back of printed pages, order a replacement transfer roller. Part name Transfer roll assembly Part number 40X1886 - Lexmark 658de | User Guide - Page 249
stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Recycling Lexmark products To return Lexmark products for recycling: 1 Go to www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country or region from the list. 3 Follow the instructions - Lexmark 658de | User Guide - Page 250
these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring - Lexmark 658de | User Guide - Page 251
's Guide on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts - Lexmark 658de | User Guide - Page 252
Administrative support 252 To set up e‑mail alerts: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other - Lexmark 658de | User Guide - Page 253
: Restoring factory defaults returns most printer settings to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk - Lexmark 658de | User Guide - Page 254
Administrative support 254 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . - Lexmark 658de | User Guide - Page 255
the outlet is working. • The printer is turned on. Check the printer power switch. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you - Lexmark 658de | User Guide - Page 256
Troubleshooting 256 Jobs do not print These are possible solutions. Try one or more of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before sending a job to print. CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the stack of paper - Lexmark 658de | User Guide - Page 257
on the wrong paper CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify - Lexmark 658de | User Guide - Page 258
THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks - Lexmark 658de | User Guide - Page 259
Troubleshooting 259 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready - Lexmark 658de | User Guide - Page 260
possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean - Lexmark 658de | User Guide - Page 261
the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Solving scanner problems - Lexmark 658de | User Guide - Page 262
checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try one or more of the following: CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to - Lexmark 658de | User Guide - Page 263
the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change the default setting. There are two - Lexmark 658de | User Guide - Page 264
Troubleshooting 264 Cannot send or receive a fax These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. CHECK THE PRINTER CONNECTIONS - Lexmark 658de | User Guide - Page 265
. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Can send but not receive faxes These are possible solutions. Try one or more of the following: CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. CHECK THE RING COUNT DELAY SETTINGS - Lexmark 658de | User Guide - Page 266
number manually. Received fax has poor print quality These are possible solutions. Try one or more of the following: RE‑SEND THE DOCUMENT Ask the person who sent you the fax to: • Check that the quality of the original document is satisfactory. • Resend the fax. There may have been a problem - Lexmark 658de | User Guide - Page 267
From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. - Lexmark 658de | User Guide - Page 268
page, but paper jams when it enters or exits the tray, then it may not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet. 2000 - Lexmark 658de | User Guide - Page 269
envelope feeder, or visit http://support.lexmark.com to view the envelope feeder instruction sheet. Output options If the high capacity output expander, 4‑bin mailbox, or StapleSmart finisher is listed on the menu settings page, but paper jams when it exits the printer or enters the output option - Lexmark 658de | User Guide - Page 270
Troubleshooting 270 Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: CHECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialty media guidelines. MAKE SURE THERE IS NOT - Lexmark 658de | User Guide - Page 271
the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. - Lexmark 658de | User Guide - Page 272
loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog - Lexmark 658de | User Guide - Page 273
Troubleshooting 273 Ghost images ABCDE ABCDE ABCDE CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type - Lexmark 658de | User Guide - Page 274
loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog - Lexmark 658de | User Guide - Page 275
Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh - Lexmark 658de | User Guide - Page 276
mm (3.46 in.) • 95.2 mm (3.75 in.) Skewed print These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. - Lexmark 658de | User Guide - Page 277
, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties. • For Macintosh - Lexmark 658de | User Guide - Page 278
: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When - Lexmark 658de | User Guide - Page 279
PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more - Lexmark 658de | User Guide - Page 280
of the following: THE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the - Lexmark 658de | User Guide - Page 281
Troubleshooting 281 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check - Lexmark 658de | User Guide - Page 282
customer support, describe the problem you are experiencing, the printer control panel light sequence, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label on the inside top front - Lexmark 658de | User Guide - Page 283
your printer problem or provide assistance through Assisted Service where the service representative can remotely connect to your computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product. Telephone support is - Lexmark 658de | User Guide - Page 284
inaccuracies or typographical errors. Changes are services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. © 2012 Lexmark - Lexmark 658de | User Guide - Page 285
Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer Corporation plc CG Times Based on Times New Roman under - Lexmark 658de | User Guide - Page 286
sound pressure, dBA Printing 56 dBA Scanning 52 dBA Copying 56 dBA Ready 30 dBA Values are subject to change. See www.lexmark.com for current visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies - Lexmark 658de | User Guide - Page 287
parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. ENERGY STAR Any Lexmark printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark 658de | User Guide - Page 288
documents. 765 W Scanning The product is scanning hard‑copy documents. 165 W Ready The product is waiting for a print job. 95 W Power Saver The product is in energy‑saving mode. 21W, 24W, 26W High Off The product is plugged into a wall outlet, but the power switch is turned N/A off - Lexmark 658de | User Guide - Page 289
time, called the Power Saver Timeout. Factory default Power Saver Timeout for this product (in minutes): 110V = 45 minutes, 220V = 60 minutes By using the configuration menus, the Power Class A digital device, pursuant to Part 15 of the FCC Rules. accordance with the instruction manual, may cause - Lexmark 658de | User Guide - Page 290
changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or - Lexmark 658de | User Guide - Page 291
of the number of devices that network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark including fax machines, time it is sent and - Lexmark 658de | User Guide - Page 292
fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number to AC power sources. This has been identified as a major nationwide problem. It is - Lexmark 658de | User Guide - Page 293
10 call attempts to the same number within any 30 minute period for any single manual call initiation, and • The requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line le linee analogiche in Svizzera. Notice to Users in the European Union Products bearing the - Lexmark 658de | User Guide - Page 294
authorized representative is: Lexmark International Technology Hung network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power interference to the licensed service, this device is before the certification/registration number only signifies that the - Lexmark 658de | User Guide - Page 295
. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit écifications techniques d'Industry Canada. Notice to users in the European Union Products bearing the 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 - Lexmark 658de | User Guide - Page 296
MT NL NO PL PT RO SE SI SK TR UK Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve adavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav - Lexmark 658de | User Guide - Page 297
, are substantially used up, depleted, or consumed. Fuser Units, Transfer/Transport Units, Paper Feed items, if any, and any other items for which a Maintenance Kit is available are substantially consumed when the printer displays a "Life Warning" or "Scheduled Maintenance" message for such item. - Lexmark 658de | User Guide - Page 298
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark 658de | User Guide - Page 299
actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited Counter Mode (GCM) implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in - Lexmark 658de | User Guide - Page 300
Notices 300 The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service. - Lexmark 658de | User Guide - Page 301
‑846 Scanner Service Error 240 88 Cartridge low 239 88.yy Cartridge nearly low 239 88.yy Replace cartridge 239 900-999 Service 240 Symbols "scan to computer" screen options 128, 129, 130 A Active NIC menu 158 address book, fax using 115 ADF copying using 93 ADF maintenance kit ordering 248 - Lexmark 658de | User Guide - Page 302
using the touch screen 107 setting up e‑mail function 106 using shortcut numbers 108 using the address book 108 using the touch screen 108 F factory defaults, restoring printer control panel menus 253 fax card installing 36 Fax failed 224 Fax memory full 225 Fax Mode (Analog Fax Setup) menu 188 - Lexmark 658de | User Guide - Page 303
Saving Time on 63 using shortcuts 115 using the address book 115 viewing a fax log 117 FCC notices 289, 291, 294 finding more information about the printer 9 Finishing menu 212 firmware card installing 24 flash drive 90 Flash Drive menu 205 flash memory card installing 24 troubleshooting 269 - Lexmark 658de | User Guide - Page 304
20 Internal Solutions Port 26 memory card 23 memory cards 20 networking 20 ports 20 printer hard disk 32 updating in printer driver 41 options, touch‑screen copy 102, 103, 104 e‑mail 110, 111 fax 118, 119 FTP 124, 125 scan to computer 128, 129, 130 ordering ADF maintenance kit 248 ADF pick assembly - Lexmark 658de | User Guide - Page 305
250 shipping 250 printer control panel 13 factory defaults, restoring 253 printer hard disk installing 32 printer information where to find 9 printer messages 1565 Emulation error, load emulation option 241 200-282.yy paper jam 239 283 Staple jam 239 290‑294.yy scanner jam 239 305 293 Replace - Lexmark 658de | User Guide - Page 306
Solutions Port 269 memory card 269 option not working 267 paper trays 267 StapleSmart finisher 269 printer problems, solving basic 255 printer software, installing (Windows) 40 printing canceling, from the printer control panel 92 directory list 91 from a mobile device 90 from flash drive 90 from - Lexmark 658de | User Guide - Page 307
setting up 51 Set clock 231 Set Date/Time menu 175 setting paper size 64 paper type 64 TCP/IP address 162 Universal Paper Size 64 setting up serial printing 51 setting up the printer on an Ethernet network (Macintosh only) 47 on an Ethernet network (Windows only) 47 Settings menu 176 Setup menu - Lexmark 658de | User Guide - Page 308
send but not receive faxes 265 cannot send or receive a fax 264 received fax has poor print quality 266 troubleshooting, paper feed message remains after jam is cleared 270 troubleshooting, print error reading USB drive 255 held jobs do not print 256 incorrect characters print 257 incorrect margins
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 |
 |
X65x Series
User's Guide
November 2012
www.lexmark.com
Machine type(s):
7462
Model(s):
0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, 4A6, 031, 035, 231, 232, 235, 236, 432, 436