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Lexmark 658de User Guide - Page 306

Fax Station Number not set, Scanner Jam Access Cover - wiper

UPC - 734646093866

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Index 306 58 Too many trays attached 238 59 Incompatible envelope feeder 238 59 Incompatible output bin 238 59 Incompatible tray 238 61 Remove defective disk 238 62 Disk full 238 63 Unformatted disk 239 80 Routine maintenance needed 239 840.01 Scanner Disabled 240 841‑846 Scanner Service Error 240 88 Cartridge low 239 88.yy Cartridge nearly low 239 88.yy Replace cartridge 239 900-999 Service 240 Answering 223 Busy 223 Call complete 223 Change to 223 Check tray connection 223 Close door or insert cartridge 224 Close finisher side door 224 Connect bps 224 Dialing 224 Disk corrupted 224 Disk Full ‑ Scan Job Canceled 224 Fax failed 224 Fax memory full 225 Fax partition inoperative. Contact system administrator. 225 Fax server 'To Format' not set up. Contact system administrator. 225 Fax Station Name not set up 225 Fax Station Number not set up 225 Flushing buffer 225 Insert staple cartridge 225 Insert Tray 226 Install bin 226 Install envelope feeder 226 Install tray 226 Invalid PIN 226 Job stored for delayed transmission 227 Line busy 227 Load with 227 Load manual feeder with 227 Load staples 227 Memory full, cannot print faxes 227 Network 227 Network 227 No analog phone line connected to modem, fax is disabled. 228 No answer 228 No dial tone 228 Queued for sending 228 Ready 228 Reattach bin 228 Reattach bin - 229 Reattach envelope feeder 229 Receive complete 229 Receiving page 230 Remove packaging material, check 230 Remove paper from 230 Remove paper from all bins 230 Remove paper from bin 230 Remove paper from standard output bin 230 Replace all originals if restarting job. 230 Replace wiper 231 Restore Held Jobs? 231 Scan Document Too Long 231 Scanner ADF Cover Open 231 Scanner Jam Access Cover Open 231 Securely clearing disk space 231 Sending page 231 Serial 231 Set clock 231 SMTP server not set up. Contact system administrator. 231 Some held jobs were not restored 232 System busy, preparing resources for job. 232 System busy, preparing resources for job. Deleting held job(s). 232 Unsupported disk 232 Unsupported USB device, please remove 232 Unsupported USB hub, please remove 232 USB/USB 232 Waiting for redial 232 printer options troubleshooting 2000‑sheet tray 268 4‑bin mailbox 269 envelope feeder 268 flash memory card 269 hard disk with adapter 269 high capacity output expander 269 Internal Solutions Port 269 memory card 269 option not working 267 paper trays 267 StapleSmart finisher 269 printer problems, solving basic 255 printer software, installing (Windows) 40 printing canceling, from the printer control panel 92 directory list 91 from a mobile device 90 from flash drive 90 from Macintosh 85 from Windows 85 menu settings page 39 network setup page 40 print quality test pages 91 printing confidential and other held jobs from Macintosh computer 89 from Windows 89 printing from a mobile device 90 publications where to find 9 Q Quality menu 214 Queued for sending 228 R Ready 228 Reattach bin 228 Reattach bin - 229 Reattach envelope feeder 229 Receive complete 229 Receiving page 230 recycled paper using 80 recycling 287 Lexmark products 249 reducing a copy 97 Remove packaging material, check 230

Section	Page
Contents	2
Safety information	7
Learning about the printer	9
Finding information about the printer	9
Printer configurations	10
Selecting a location for the printer	11
Basic functions of the scanner	12
Understanding the ADF and scanner glass	12
Understanding the printer control panel	13
Understanding the home screen	14
Using the touch-screen buttons	16
Additional printer setup	20
Installing internal options	20
Available internal options	20
Accessing the system board to install internal options	21
Installing a memory card	23
Installing a flash memory or firmware card	24
Installing an Internal Solutions Port	26
Installing a printer hard disk	32
Installing a fax card	36
Attaching cables	38
Verifying printer setup	39
Printing a menu settings page	39
Printing a network setup page	40
Setting up the printer software	40
Installing the printer software	40
Updating available options in the printer driver	41
Setting up wireless printing	42
Preparing to set up the printer on a wireless network	42
Installing the printer on a wireless network (Windows)	43
Installing the printer on a wireless network (Macintosh)	44
Installing the printer on an Ethernet network	47
Changing port settings after installing a new network Internal Solutions Port	50
Setting up serial printing	51
Setting up the printer to fax	53
Choosing a fax connection	53
Using an RJ11 adapter	54
Connecting directly to a telephone wall jack in Germany	57
Connecting to a telephone	59
Connecting to an answering machine	60
Connecting to a computer with a modem	61
Setting the outgoing fax name and number	63
Setting the date and time	63
Turning Daylight Saving Time on	63
Loading paper and specialty media	64
Setting the Paper Size and Paper Type	64
Configuring Universal paper settings	64
Loading the standard or optional 250-sheet or 550-sheet tray	65
Loading the 2000-sheet tray	68
Loading the multipurpose feeder	72
Loading the envelope feeder	74
Linking and unlinking trays	75
Linking trays	75
Unlinking trays	76
Assigning a custom paper type name	76
Changing a Custom Type <x> name	76
Paper and specialty media guidelines	78
Paper guidelines	78
Paper characteristics	78
Unacceptable paper	79
Selecting paper	79
Selecting preprinted forms and letterhead	79
Using recycled paper and other office papers	80
Storing paper	80
Supported paper sizes, types, and weights	81
Paper sizes supported by the printer	81
Paper types and weights supported by the printer	82
Paper types and weights supported by the finisher	83
Printing	85
Printing a document	85
Printing on specialty media	85
Tips on using letterhead	85
Tips on using transparencies	86
Tips on using envelopes	86
Tips on using labels	87
Tips on using card stock	87
Printing confidential and other held jobs	88
Holding jobs in the printer	88
Printing confidential and other held jobs from Windows	89
Printing confidential and other held jobs from a Macintosh computer	89
Printing from a mobile device	90
Printing from a flash drive	90
Printing information pages	91
Printing a directory list	91
Printing the print quality test pages	91
Canceling a print job	92
Canceling a print job from the printer control panel	92
Canceling a print job from the computer	92
Copying	93
Making copies	93
Making a quick copy	93
Copying using the ADF	93
Copying using the scanner glass	94
Copying photos	94
Copying on specialty media	94
Making transparencies	94
Copying to letterhead	95
Customizing copy settings	95
Copying from one size to another	95
Making copies using paper from a selected tray	96
Copying a document that contains mixed paper sizes	96
Copying on both sides of the paper (duplexing)	97
Reducing or enlarging copies	97
Adjusting copy quality	98
Collating copies	98
Placing separator sheets between copies	99
Copying multiple pages onto a single sheet	99
Creating a custom job (job build)	100
Job interrupt	101
Placing information on copies	101
Placing the date and time at the top of each page	101
Placing an overlay message on each page	101
Canceling a copy job	102
Canceling a copy job while the document is in the ADF	102
Canceling a copy job while copying pages using the scanner glass	102
Canceling a copy job while pages are being printed	102
Understanding the copy screens and options	102
Copy from	102
Copy to	103
Scale	103
Darkness	103
Content	103
Sides (Duplex)	103
Collate	104
Options	104
Improving copy quality	105
E-mailing	106
Getting ready to e-mail	106
Setting up the e-mail function	106
Configuring the e-mail settings	107
Creating an e-mail shortcut	107
Creating an e-mail shortcut using the Embedded Web Server	107
Creating an e-mail shortcut using the touch screen	107
E-mailing a document	108
Sending an e-mail using the touch screen	108
Sending an e-mail using a shortcut number	108
Sending an e-mail using the address book	108
Customizing e-mail settings	109
Adding e-mail subject and message information	109
Changing the output file type	109
Canceling an e-mail	110
Understanding e-mail options	110
Original Size	110
Sides (Duplex)	110
Orientation	110
Binding	110
E-mail Subject	110
E-mail File Name	111
E-mail Message	111
Resolution	111
Send As	111
Content	111
Advanced Options	111
Faxing	113
Sending a fax	113
Sending a fax using the printer control panel	113
Sending a fax using the computer	114
Creating shortcuts	114
Creating a fax destination shortcut using the Embedded Web Server	114
Creating a fax destination shortcut using the touch screen	115
Using shortcuts and the address book	115
Using fax shortcuts	115
Using the address book	115
Customizing fax settings	116
Changing the fax resolution	116
Making a fax lighter or darker	116
Sending a fax at a scheduled time	117
Viewing a fax log	117
Blocking junk faxes	117
Canceling an outgoing fax	118
Canceling a fax while the original documents are still scanning	118
Canceling a fax after the original documents have been scanned to memory	118
Understanding fax options	118
Original Size	118
Content	118
Sides (Duplex)	119
Resolution	119
Darkness	119
Advanced Options	119
Improving fax quality	120
Holding and forwarding faxes	120
Holding faxes	120
Forwarding a fax	121
Scanning to an FTP address	122
Scanning to an FTP address	122
Scanning to an FTP address using the keypad	122
Scanning to an FTP address using a shortcut number	123
Scanning to an FTP address using the address book	123
Creating shortcuts	123
Creating an FTP shortcut using the Embedded Web Server	123
Creating an FTP shortcut using the touch screen	124
Understanding FTP options	124
Original Size	124
Sides (Duplex)	124
Orientation	124
Binding	124
Resolution	125
Send As	125
Content	125
Advanced Options	125
Improving FTP quality	126
Scanning to a computer or flash drive	127
Scanning to a computer	127
Scanning to a flash drive	128
Understanding scan profile options	128
Quick Setup	128
Format Type	129
Compression	129
Default Content	129
Color	129
Original Size	129
Orientation	129
Sides (Duplex)	129
Darkness	130
Resolution	130
Advanced Imaging	130
Improving scan quality	130
Clearing jams	131
Avoiding jams	131
Understanding jam numbers and locations	132
200 and 201 paper jams	132
202 paper jam	134
230–239 paper jams	135
240–249 paper jams	136
250 paper jam	137
260 paper jam	138
270–279 paper jams	138
280–282 paper jams	138
283 staple jams	139
290–294 paper jams	141
Understanding printer menus	143
Menus list	143
Paper menu	144
Default Source menu	144
Paper Size/Type menu	144
Configure MP menu	147
Envelope Enhance	148
Substitute Size menu	148
Paper Texture menu	148
Paper Weight menu	150
Paper Loading menu	152
Custom Types menu	153
Custom Names menu	153
Custom Scan Sizes menu	154
Custom Bin Names menu	154
Universal Setup menu	154
Bin Setup menu	155
Reports menu	156
Network/Ports menu	158
Active NIC menu	158
Standard Network or Network <x> menus	158
SMTP Setup menu	160
Network Reports menu	161
Network Card menu	161
TCP/IP menu	162
IPv6 menu	163
Wireless menu	163
AppleTalk menu	164
NetWare menu	164
LexLink menu	165
Standard USB menu	166
Parallel <x> menu	167
Serial <x> menu	169
Security menu	172
Miscellaneous menu	172
Confidential Print menu	172
Disk Wiping menu	173
Security Audit Log menu	174
Set Date/Time menu	175
Settings menu	176
General Settings menu	176
Copy Settings menu	183
Fax Settings menu	188
Fax Mode (Analog Fax Setup) menu	188
Fax Mode (Fax Server Setup) menu	196
E-mail Settings menu	197
FTP Settings menu	202
Flash Drive menu	205
Print Settings	210
Setup menu	210
Finishing menu	212
Quality menu	214
Utilities menu	215
PDF menu	216
PostScript menu	217
PCL Emul menu	217
HTML menu	220
Image menu	221
XPS menu	221
Help menu	222
Understanding printer messages	223
List of status and error messages	223
Answering	223
Busy	223
Call complete	223
Change <src> to <x>	223
Check tray <x> connection	223
Close door or insert cartridge	224
Close finisher side door	224
Connect <x>bps	224
Dialing	224
Disk corrupted	224
Disk Full - Scan Job Canceled	224
Fax failed	224
Fax memory full	225
Fax partition inoperative. Contact system administrator.	225
Fax server 'To Format' not set up. Contact system administrator.	225
Fax Station Name not set up	225
Fax Station Number not set up	225
Flushing buffer	225
Insert staple cartridge	225
Insert Tray <x>	226
Install bin <x>	226
Install envelope feeder	226
Install Tray <x>	226
Invalid PIN	226
Job stored for delayed transmission	227
Line busy	227
Load <src> with <x>	227
Load manual feeder with <x>	227
Load staples	227
Memory full, cannot print faxes	227
Network/Network <x>	227
No analog phone line connected to modem, fax is disabled.	228
No answer	228
No dial tone	228
Queued for sending	228
Ready	228
Reattach bin <x>	228
Reattach bin <x> – <y>	229
Reattach envelope feeder	229
Receive complete	229
Receiving page <n>	230
Remove packaging material, check <x>	230
Remove paper from <linked bin set name>	230
Remove paper from all bins	230
Remove paper from bin <x>	230
Remove paper from standard output bin	230
Replace <x> if restarting job.	230
Replace wiper	231
Restore Held Jobs?	231
Scan Document Too Long	231
Scanner ADF Cover Open	231
Scanner Jam Access Cover Open	231
Securely clearing disk space	231
Sending page <n>	231
Serial <x>	231
Set clock	231
SMTP server not set up. Contact system administrator.	231
Some held jobs were not restored	232
System busy, preparing resources for job.	232
System busy, preparing resources for job. Deleting held job(s).	232
Unsupported disk	232
Unsupported USB device, please remove	232
Unsupported USB hub, please remove	232
USB/USB <x>	232
Waiting for redial	232
30 Invalid refill, change cartridge	232
31 Replace defective cartridge	232
32 Cartridge part number unsupported by device	232
34 Short paper	233
35 Insufficient memory to support Resource Save feature	233
37 Insufficient memory to collate job	233
37 Insufficient memory for Flash Memory Defragment operation	233
37 Insufficient memory, some Held Jobs were deleted	233
37 Insufficient memory, some held jobs will not be restored	233
38 Memory full	234
39 Complex page, some data may not have printed	234
42.xy Cartridge region mismatch	234
50 PPDS font error	234
51 Defective flash detected	234
52 Not enough free space in flash memory for resources	235
53 Unformatted flash detected	235
54 Network <x> software error	235
54 Serial option <x> error	235
54 Standard network software error	235
55 Unsupported option in slot <x>	236
56 Parallel port <x> disabled	236
56 Serial port <x> disabled	236
56 Standard parallel port disabled	236
56 Standard USB port disabled	236
56 USB port <x> disabled	237
57 Configuration change, held jobs were not restored	237
58 Too many bins attached	237
58 Too many disks installed	237
58 Too many flash options installed	237
58 Too many trays attached	238
59 Incompatible envelope feeder	238
59 Incompatible output bin <x>	238
59 Incompatible tray <x>	238
61 Remove defective disk	238
62 Disk full	238
63 Unformatted disk	239
80 Routine maintenance needed	239
88 Cartridge low	239
88.yy Cartridge nearly low	239
88.yy Replace cartridge	239
200–282.yy paper jam	239
283 Staple jam	239
290-294.yy scanner jam	239
293 Replace all originals if restarting job.	239
293.02 Flatbed Cover Open	240
840.01 Scanner Disabled	240
841-846 Scanner Service Error	240
900–999 Service <message>	240
1565 Emulation error, load emulation option	241
Maintaining the printer	242
Cleaning the exterior of the printer	242
Cleaning the scanner glass	242
Adjusting scanner registration	243
Storing supplies	244
Conserving supplies	245
Checking the status of supplies	245
Checking the status of supplies from the printer control panel	245
Checking the status of supplies from a network computer	245
Ordering supplies	246
Ordering print cartridges	246
Ordering a maintenance kit	247
Ordering a fuser	247
Ordering an ADF maintenance kit	248
Ordering a transfer roller	248
Ordering charge rolls	248
Ordering pick rollers	248
Ordering ADF replacement parts	248
Ordering staple cartridges	249
Recycling Lexmark products	249
Moving the printer	249
Before moving the printer	249
Moving the printer to another location	250
Setting the printer up in a new location	250
Shipping the printer	250
Administrative support	251
Finding advanced networking and administrator information	251
Using the Embedded Web Server	251
Checking the device status	251
Setting up e-mail alerts	251
Viewing reports	252
Adjusting the brightness of the display	252
Adjusting Power Saver	253
Restoring the factory default settings	253
Troubleshooting	255
Solving basic printer problems	255
Printer control panel display is blank or displays only diamonds	255
Solving printing problems	255
Multiple-language PDFs do not print	255
Error message about reading USB drive appears	255
Jobs do not print	256
Make sure the printer is ready to print	256
Check to see if the standard exit bin is full	256
Check to see if the paper tray is empty	256
Make sure the correct printer software is installed	256
Make sure the internal print server is installed properly and working	256
Make sure you are using a recommended USB, serial, or Ethernet cable	256
Make sure printer cables are securely connected	256
Confidential and other held jobs do not print	256
Partial job, no job, or blank pages print	256
Make sure the printer has sufficient memory	257
Job takes longer than expected to print	257
Reduce the complexity of the print job	257
Change the Page Protect setting to Off	257
Job prints from the wrong tray or on the wrong paper	257
Check the paper type setting	257
Incorrect characters print	257
Make sure the printer is not in Hex Trace mode	257
Tray linking does not work	258
Load the same size and type of paper	258
Use the same Paper Size and Paper Type settings	258
Large jobs do not collate	258
Make sure Collate is set to On	258
Reduce the complexity of the print job	258
Make sure the printer has enough memory	258
Unexpected page breaks occur	258
Increase the Print Timeout value	258
Solving copy problems	259
Copier does not respond	259
Check the display for error messages	259
Check the power	259
Scanner unit does not close	259
Poor copy quality	260
Check the display for error messages	260
The toner may be low	260
The scanner glass may be dirty	260
The copy is too light or too dark	260
Check the quality of the original document	260
Check the document placement	260
Unwanted toner is in the background	260
Patterns (moiré) appear in the output	261
Text is light or disappearing	261
The output appears washed out or overexposed	261
Partial document or photo copies	261
Check the document placement	261
Check the paper size setting	261
Solving scanner problems	261
Checking an unresponsive scanner	261
Scan was not successful	262
Check the cable connections	262
An error may have occurred in the program	262
Scanning takes too long or freezes the computer	262
Other software programs may be interfering with scanning	262
The scan resolution may be set too high	262

Match case Limit results 1 per page

58 Too many trays attached

238

59 Incompatible envelope

feeder

238

59 Incompatible output bin

<x>

238

59 Incompatible tray <x>

238

61 Remove defective disk

238

62 Disk full

238

63 Unformatted disk

239

80 Routine maintenance

needed

239

840.01 Scanner Disabled

240

841

‑

846 Scanner Service

Error

240

88 Cartridge low

239

88.yy Cartridge nearly low

239

88.yy Replace cartridge

239

900–999 Service <message>

240

Answering

223

Busy

223

Call complete

223

Change <src> to <x>

223

Check tray <x> connection

223

Close door or insert cartridge

224

Close finisher side door

224

Connect <x>bps

224

Dialing

224

Disk corrupted

224

Disk Full

‑

Scan Job Canceled

224

Fax failed

224

Fax memory full

225

Fax partition inoperative. Contact

system administrator.

225

Fax server 'To Format' not set up.

Contact system

administrator.

225

Fax Station Name not set up

225

Fax Station Number not set

225

Flushing buffer

225

Insert staple cartridge

225

Insert Tray <x>

226

Install bin <x>

226

Install envelope feeder

226

Install tray <x>

226

Invalid PIN

226

Job stored for delayed

transmission

227

Line busy

227

Load <src>with <x>

227

Load manual feeder with <x>

227

Load staples

227

Memory full, cannot print

faxes

227

Network

227

Network <x>

227

No analog phone line connected

to modem, fax is disabled.

228

No answer

228

No dial tone

228

Queued for sending

228

Ready

228

Reattach bin <x>

228

Reattach bin <x> – <y>

229

Reattach envelope feeder

229

Receive complete

229

Receiving page <n>

230

Remove packaging material, check

<x>

230

Remove paper from <linked bin

set name>

230

Remove paper from all bins

230

Remove paper from bin <x>

230

Remove paper from standard

output bin

230

Replace all originals if restarting

job.

230

Replace wiper

231

Restore Held Jobs?

231

Scan Document Too Long

231

Scanner ADF Cover Open

231

Scanner Jam Access Cover

Open

231

Securely clearing disk space

231

Sending page <n>

231

Serial <x>

231

Set clock

231

SMTP server not set up. Contact

system administrator.

231

Some held jobs were not

restored

232

System busy, preparing resources

for job.

232

System busy, preparing resources

for job. Deleting held job(s).

232

Unsupported disk

232

Unsupported USB device, please

remove

232

Unsupported USB hub, please

remove

232

USB/USB <x>

232

Waiting for redial

232

printer options troubleshooting

2000

‑

sheet tray

268

‑

bin mailbox

269

envelope feeder

268

flash memory card

269

hard disk with adapter

269

high capacity output

expander

269

Internal Solutions Port

269

memory card

269

option not working

267

paper trays

267

StapleSmart finisher

269

printer problems, solving basic

255

printer software, installing

(Windows)

printing

canceling, from the printer control

panel

directory list

from a mobile device

from flash drive

from Macintosh

from Windows

menu settings page

network setup page

print quality test pages

printing confidential and other held

jobs

from Macintosh computer

from Windows

printing from a mobile device

publications

where to find

Quality menu

214

Queued for sending

228

Ready

228

Reattach bin <x>

228

Reattach bin <x> – <y>

229

Reattach envelope feeder

229

Receive complete

229

Receiving page <n>

230

recycled paper

using

recycling

287

Lexmark products

249

reducing a copy

Remove packaging material, check

<x>

230

Index

306