Lexmark 935dtn User's Guide

Lexmark 935dtn - C Color Laser Printer Manual

Lexmark 935dtn manual content summary:

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    C935 Series User's Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc.
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    Lexmark components. The safety features of some parts may not always be obvious. Lexmark must understand the section in your operating instructions that discusses the guidelines for selecting memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord
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    internal options 13 Installing a memory card ...15 Installing a flash memory or firmware card 16 Installing a printer hard disk...17 Installing an 32 Changing a Custom Type name 33 Paper and specialty media guide 34 Paper guidelines...34 Paper characteristics ...34 Unacceptable paper ...35
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    supported by the printer...40 Paper types and weights supported by the printer 41 Paper types and weights supported by the finisher 42 Supported finishing features...43 Printing...46 Installing printer print job from Mac OS X ...52 Printing in black and white...52 Using Max Speed and Max Yield...53
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    283-284 and 287-288 paper jams...63 284-286 paper jams...65 289 staple jam...66 Understanding printer menus 70 Menus list...70 Supplies menu...71 Paper menu...72 Default Source menu...72 Paper Size/Type menu ...72 Configure MP menu...74 Substitute
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    a photoconductor...135 Replacing a toner cartridge ...137 Recycling Lexmark products...139 Moving the printer...140 Before moving the printer ...140 Moving the printer to another location ...140 Setting the printer up in a new location ...140 Shipping the printer ...141 Administrative support 142
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    ...146 Troubleshooting...148 Checking an unresponsive printer 148 Door A will not shut properly...148 Solving printing problems...149 Multiple memory card...153 Hard disk with adapter...153 Internal print server...153 Memory card...153 USB/parallel interface card...153 Solving paper feed problems
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    160 Toner rubs off ...161 Toner specks ...161 Transparency print quality is poor ...161 Uneven print density...162 Solving color quality problems...162 FAQ about color printing...162 Contacting Customer Support...165 Notices...166 Edition notice...166 Industry Canada notices...167 Power consumption
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    Learning about the printer Printer configurations All printer models have standard network capability. Basic model 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4 Multipurpose feeder 5 Duplex unit Configured models 1 Standard exit bin 2 Control panel 9
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    3 Standard 520-sheet tray (Tray 1) 4-6 The High capacity feeder holds 2520 sheets and includes: • 4-520-sheet tray (Tray 2) • 5-867-sheet tray (Tray 3) • 6-1133-sheet tray (Tray 4) 7 Multipurpose feeder 8 Duplex unit 1 Standard exit bin 2 Control panel 3 Standard 520-sheet tray (Tray 1) 4-6 The
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    Fully configured model 1 Horizontal transport unit (HTU) 2 Control panel 3 Finisher 4 Finisher standard bin 5 Finisher bin 1 6 Finisher bin 2 (booklet-maker) 7 Standard 520-sheet tray (Tray 1) 8-10 The High capacity feeder includes: • 8-520-sheet tray (Tray 2) • 9-867-sheet tray (Tray 3) • 10-1133-
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    printer Indicates the printer status: • Off-The power is off. • Blinking green-The printer is warming up, processing data, or printing. • Solid green-The printer when the printer is in the Ready state. 8 USB Direct interface Use this port to connect a USB flash memory device to the printer. You can
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    unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this
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    system board. a Turn the screws on the cover counterclockwise, and then remove them. b Gently pull the cover and system board away from the printer, and then remove it. 2 Use the illustration below to locate the appropriate connector. Warning: System board electrical components are easily damaged by
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    connector 3 Internal print server connector 4 Hard disk connector Installing a memory card CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components
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    each may be installed, but the connectors are interchangeable. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components are easily damaged
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    not to damage the connectors. 5 Reinstall the system board. Installing a printer hard disk CAUTION: If installing a printer hard disk after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning: System board electrical components and
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    Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate. 1 Access the system board. 2 Remove the mounting plate, hard disk, ribbon cable, and attachment screws from the package. 3 Attach the ribbon cable to the hard disk. 4 Attach the mounting plate to the hard disk
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    the system board. The hard disk snaps into place. 7 Reinstall the system board. Installing an internal print server or port interface card CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the
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    to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. 1 Access the system board. 2 Unpack the internal print server or port interface card. 3 Remove the metal plate
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    : This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires
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    1 USB port 2 Ethernet port 22
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    guides in the tray for all trays except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually manually for all trays that do not contain plain paper. 1 Make sure the printer Width • Feed Direction Note: The smallest supported Universal size is 100 x 148 mm
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    and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. 1 From the Universal Setup menu
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    -sheet trays The printer has a standard 520-sheet tray (Tray 1), and it may have one or more optional 520-sheet trays. All 520-sheet trays support the same paper . 2 Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper size being loaded. 25
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    the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guides. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level
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    printer to detect. Load either A5- or statement-size paper in the paper trays, but not both. Note: The multipurpose feeder does not use auto-size sensing and can support while turning the printer on. 4 Release both buttons when Performing Self Test appears. The printer performs its power-on sequence,
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    in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: 1 Grasp the handle, and open the tray. 2 Squeeze the length guide tab inward as shown, and slide the guide
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    4 Load the paper stack with the recommended print side faceup. 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray into the printer. 7 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray
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    1 Pull the multipurpose feeder tray down. 2 Grasp the extension, and gently pull it out until it is fully extended. 3 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •
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    B4, folio, legal, and statement paper with the recommended print side facedown and the short edge of the paper entering the printer first. Notes: - Adjust the additional paper guide to accommodate SRA3 and 12 x 19 paper sizes. - Do not exceed the maximum stack height by forcing paper under the stack
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    the paper guides in each tray except the multipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the link. Only trays with the same custom names assigned will link. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press
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    the Embedded Web Server: 1 Open a Web browser. Note: The computer must be connected to the same network as the printer. 2 In the address bar, type the IP address of the network printer (for example,192.264.263.17). 3 Press Enter. 4 From the navigation panel of the initial page, click Configuration
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    g/m2 (24 lb) or heavier paper. Note: Duplex is supported only for 63 g/m2-170 g/m2 (17 lb-45 lb can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner
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    appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams are not affected by the resin in toner. Inks that are oxidation-set or Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark
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    and that paper meeting these guidelines may still cause paper feeding problems. Using letterhead Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Page orientation is important when printing on letterhead. Use the following
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    Paper Type to Transparency. • Feed transparencies from the standard tray or the multipurpose feeder. • Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure transparencies are able to withstand temperatures up to 230°C (446°F) without melting
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    transparencies used. • To prevent print quality problems, avoid getting fingerprints on the transparencies. . • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When
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    (0.04 in.) away from edges is recommended. Adhesive material contaminates the printer and could void the warranty. • If zone coating of the adhesive is not possible, remove a the print quality and cause jams or other paper handling problems. • Check with the manufacturer or vendor to ensure the
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    that is unlisted, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label Guide. Paper sizes supported by the printer Paper size Dimensions 520-sheet trays (standard or optional) High capacity Multipurpose feeder feeder Duplex unit A3 297 x 420
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    in.) and the maximum size is 297 x 432 mm (11.7 x 17 in.). Paper types and weights supported by the printer The printer engine supports 60-220 g/m2 (16-60 lb) paper weights. The duplex unit supports 63-170 g/m2 (17- 45 lb) paper weights. Paper type 520-sheet trays Plain Paper Bond Letterhead
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    in parentheses. Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. The Finisher standard bin and Bin 1 support 60-220 g/m2 (16-60 lb) paper weights. Bin 2 (booklet-maker) supports 60-90 g/m2 (16-24 lb) paper weights plus one additional cover weighted up to 220 g/m2 (60 lb
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    . • All paper capacities are based on 75 g/m2 (20 lb) paper. Horizonal transport unit • The paper capacity is 50 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148
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    Double staple-Two staples Double dual staple-Two sets of two staples. This setting is supported only for widths between 8 in. (203 mm) and 11.7 in. (297 mm short edge orientation. The short edge of the paper enters the printer first. Bi fold-Each page is individually folded and stacked separately
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    Universal X X X Envelopes (any size) X X X SEF-The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold-Each page is individually folded and stacked separately. Booklet fold-A multiple-page job is folded along the center into a single
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    . 3 Click OK or Print. Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel. All print jobs that can be
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    to see if it is satisfactory before printing the remaining copies. Once all copies are printed, the job is automatically deleted from printer memory. Printing confidential and other held jobs from Windows 1 With a document open, click File ΠPrint. 2 Click Properties, Preferences, Options, or Setup
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    , also enter a four-digit PIN. 4 Click OK or Print, and then go to the printer to release the job. 5 From the control panel, press until Held jobs appears, and then deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. 48
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    , .tif, .pcx, and .dcx. Many USB flash memory devices are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi-Speed USB devices must support the Full-speed standard. Devices only supporting USB Low-speed capabilities are not
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    memory device as held jobs. Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. 1 Make sure the printer be malfunctioning. Consult a system support person for a solution, and
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    list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the control test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when
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    From the icon bar at the top of the window, click the Delete icon. Printing in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. Note: The printer driver is capable of overriding this setting. 1 From the control panel, press . 2 Press
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    print speed or a higher toner yield. Max Speed is the factory default setting. • Max Speed-Prints in a black only mode until it receives network printer or print server IP address, and then press Enter. 3 Click Configuration. 4 Click Print Settings. 5 Click Setup Menu. 6 From the Printer Usage
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    information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much manual feeder while the printer is printing. Wait for Load Manual feeder with to appear. • Push all trays in firmly after loading paper. • Make sure the guides
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    Jam numbers Area name Instructions 1 200-203 Door A stack the paper. 3 Reload the multipurpose feeder. 4 Adjust the paper guides. 6 280-282 Cover F Open Cover F, and then remove the jam door. CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component
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    lever down. 4 Close Door A. 5 Press . 230-231 paper jams 1 Open Door A by lifting the release latch and lowering the door. CAUTION: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 56
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    2 Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. 3 Push the green lever down. 4 Close Door A. 5 Pull the multipurpose feeder down, and then open Door B. 57
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    6 Remove the jammed paper. 7 Close Door B. 8 Press . 241 paper jam 1 Open Door C. 2 Pull the paper down and toward you. Note: Make sure all paper fragments are removed. 3 Close Door C. 58
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    4 Open Tray 1, and then remove any crumpled paper from the tray. 5 Close the tray. 6 Press . 242-244 paper jams 1 Open Door D. 2 Pull the paper down and away from the printer. 59
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    Note: Make sure all paper fragments are removed. 3 Close Door D. 4 Clear any crumpled paper from Trays 2-4. a Open Tray 2, and then remove any crumpled paper. b Close Tray 2. c Open Tray 3, and then remove any crumpled paper. d Close Tray 3. 60
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    e Open Tray 4, and then remove any crumpled paper. f Open the inside cover, and then remove any jammed paper. g Close the inside cover, and then close Tray 4. 5 Press . 250 paper jam 1 Remove the paper from the multipurpose feeder. 2 Flex the sheets of paper back and forth to loosen them, and then
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    3 Load the paper into the multipurpose feeder. 4 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 5 Press . 280-282 paper jams 1 Open Cover F. 2 Remove the
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    283-284 and 287-288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 1 Cover G1 2 Cover G2 3 Knob G3 4 Cover G4 5 Cover G7 6 Knob G8 7 Handle G9 63
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    1 Open Door G. 2 Lift both Cover G1 levers, and then remove any jammed paper. 3 Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. 4 Move Cover G4 down, and then remove any jammed paper. 5 Move Cover G7 to the
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    7 Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. 8 Close Door G. 9 Press . 284-286 paper jams 1 Open Door H. 2 Remove the jammed paper. 3 Close Door H. 4 Press . 65
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    289 staple jam 1 Open Door G. 2 Slide the G5 stapler toward the front of the finisher. 3 Lift the lever, and then remove the staple cartridge. 66
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    4 Open the staple cover. 5 Remove the jammed staple, and then close the cover. 6 Place the staple cartridge into the upper stapler. 67
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    7 Open the lower staple drawer. 8 Remove the staple cartridge identified on the display. 9 Remove the jammed staples, and then place the staple cartridge into the stapler. 68
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    10 Close the staple drawer. 11 Close Door G. 12 Press . 69
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    you to change printer settings: Supplies Menu Cyan Toner Magenta Toner Yellow Toner Black Toner Color PC Units Black PC Unit Waste Toner Box Staples G5 Color Quality Printing Guide Supplies Guide Media Guide Menu Map Information Guide Connection Guide Moving Guide Settings Setup Menu Finishing
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    Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the cyan, yellow, and magenta photoconductor units Shows the status of the black photoconductor unit Shows the status of the waste toner bottle Shows the status of the staples Shows the status of
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    Paper menu Default Source menu Menu item Default Source Tray MP Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order for
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    Paper Size 11 x 17 A3 A4 A5 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal Specifies the size of the paper being manually loaded Note: Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays, drawers, and feeders are
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    : Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the
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    of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of
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    default setting. • Settings appear only if the custom type is supported. Paper Loading menu Menu item Description Card Stock Loading Duplex Off : Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is
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    the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected
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    with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 12 inches is the US factory default
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    output bin. Selects an output bin for each supported paper type Available selections for each type are: information about paper loaded into trays, installed memory, the total page count, alarms, timeouts is selected. Prints a report containing printer statistics such as supply information and details
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    , and PPDS emulations. Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. • The page prints when this item
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    of the text appearing on the display Note: All languages may not be available for all printers. Sets the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state Notes: • Disabled does not appear unless Energy Conserve is set to Off. • The factory
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    Toner Alarm Staple Alarm Hole Punch Alarm Timeouts Screen Timeout 15-300 Timeouts Print Timeout Disabled 1-255 Timeouts Wait Timeout Disabled 15-65535 Description Sets the amount of time in minutes the printer to the Power Saver mode setting. Sets an alarm to sound when the printer requires operator
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    is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing print jobs
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    Notes: • RAM is the factory default setting. • Storing downloads in flash memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer is turned off. • Storing downloads in RAM is temporary. Specifies whether
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    settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Description Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes
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    are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait. Prints a border around each page image when using
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    Jobs Quality menu Menu item Print Mode Color Black Only Color Correction Auto Off Manual Description Specifies the number and position of staples default setting. Print jobs are not hole punched. • The On setting instructs the finisher to hole punch every print job. Specifies the number of holes
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    Lightens or darkens the printed output Notes: • 4 is the factory default setting. • Selecting a smaller number can help conserve toner. • If Print Mode is set to Black Only, a setting of 5 increases toner density and darkness to all print jobs. • If Print Mode is set to Color, a setting of 5 is the
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    Manual Color RGB Image Vivid sRGB Display Display-True Black sRGB Vivid Off RGB Text Vivid sRGB Display Display-True Black sRGB Vivid Off RGB Graphics Vivid sRGB Display Display-True Black IP address of the printer to access a complete Black applies a color conversion table that uses only black toner
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    Manual Embedded Web Server, type the network printer IP address in a browser window. Description Returns the printer settings to the factory default settings . Do Not Restore keeps the user-defined settings. • All printer settings are returned to factory default settings except Display Language and
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    No cancels the defragment request. • Selecting Yes reformats the flash memory after transferring all downloads to regular printer memory. When formatting is complete, the downloads are loaded back into flash memory. Formats the printer hard disk Notes: • A printer hard disk must be installed in the
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    the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation Trace, turn the printer off or reset the printer. Provides an estimate of the percentage coverage of cyan, magenta, yellow, and black on a page.
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    Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected
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    Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page
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    MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber Setting alterations are duplicated in the PPDS menu. Configures the printer to work with printer software or programs that use different source assignments for trays
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    are duplicated in the PCL Emulation menu. Sets the number of lines that print on each page Notes: • 64 is the factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and
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    Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet Courier Eurostile Garamond Geneva Gill Sans Goudy . • Settings are duplicated in the PCL Emulation menu. Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control
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    Menu item Scale 1-400% Orientation Portrait Landscape Margin Size 8-255 mm Backgrounds Do Not Print Print Image menu Menu item Auto Fit On Off Invert On Off Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape
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    are deleted. Limits the amount of time a confidential job stays in the printer before it is deleted Note: Off is the factory default setting. Network/Ports information. Note: This menu is available only for network models or printers attached to print servers. Menu item TCP/IP View Hostname TCP/IP
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    following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. Menu item IPv6 Enable IPv6 Yes No IPv6 Auto Configuration On Off IPv6 View Hostname View Address View Router Address
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    Network menus Menu item PCL SmartSwitch On Off PS SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the
  • Lexmark 935dtn | User's Guide - Page 102
    allowed> • Auto is the factory default setting. • The value can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for
  • Lexmark 935dtn | User's Guide - Page 103
    normal processing is resumed. • The USB buffer size value can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting is On or Off. • To increase the maximum size range for
  • Lexmark 935dtn | User's Guide - Page 104
    from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters
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    normal processing is resumed. • The serial buffer size setting can be changed in 1k increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. • To increase the maximum size range for
  • Lexmark 935dtn | User's Guide - Page 106
    the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port
  • Lexmark 935dtn | User's Guide - Page 107
    Shows the assigned NetWare network number Activates or deactivates NetWare support Note: On is the factory default setting. Enables the On is the factory default setting. Reduces network traffic by allowing the transfer and acknowledgement of multiple data packets to and from the NetWare server
  • Lexmark 935dtn | User's Guide - Page 108
    a list of the paper sizes supported in trays, drawers, and feeders Provides a list of the control panel menus and settings Provides help in locating additional information Provides information about connecting the printer locally (USB) or to a network Provides instructions for safely moving the
  • Lexmark 935dtn | User's Guide - Page 109
    , select Show Me. to print on the paper currently in the printer. Check guides The printer cannot determine the size of the paper. • Readjust the paper guides. Note: To learn how to adjust the paper guides, press press . • Check the tray configuration. repeatedly until Show Me appears
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    PPDS Mode The PPDS emulator has been deactivated. Wait for the message to clear. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning: Do not turn the printer off while this message appears on the display. Delete/Delete all/Delete all confidential jobs • Press • Press until
  • Lexmark 935dtn | User's Guide - Page 111
    OFF Wait for the message to clear. Warning: Do not power off while the printer is formatting the flash memory. Incorrect orientation Change the orientation of the paper in the tray or the position of the paper guides. Make sure the print job is requesting the correct paper size. Insert hole punch
  • Lexmark 935dtn | User's Guide - Page 112
    printer. For information about downloading code, see the User's Guide formatted. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, printer. Note: Network code may be downloaded while this message appears on the display. Invalid PIN Enter a valid PIN. Load manual
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    no files saved on the USB drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx. Power Saver The printer is saving power while it waits for the next print job. • Send a job to print
  • Lexmark 935dtn | User's Guide - Page 114
    message to clear. Ready The printer is ready to receive print jobs. Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
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    Note: x represents the number of jobs being restored. y represents the total number of jobs to be restored. Serial The printer is using a serial cable connection. The serial port is the active communication link. Some held jobs were not restored Press until Continue appears, and then
  • Lexmark 935dtn | User's Guide - Page 116
    supported one. Note: To learn how to install a toner cartridge, press repeatedly until Show Me appears, and then press . 34 Incorrect paper type, check • Load the appropriate paper or other specialty media in the proper tray. • Check tray length and width guides width guides memory to support
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    the message. 39 Page is too complex to print • Press until Continue appears, and then press • Cancel the current print job. • Install additional printer memory. to clear the message and continue printing. 50 PPDS font error • Press until Continue appears, and then press to clear the message and
  • Lexmark 935dtn | User's Guide - Page 118
    optional interface card or internal print server from the printer system board. For more information, see the User's Guide on the Software and Documentation CD. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 56 Parallel port disabled • Press until
  • Lexmark 935dtn | User's Guide - Page 119
    1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer power back on. 58 Too many trays attached 1 Turn the printer power off. 2 Unplug the power cord from the wall
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    be defective and require replacing. 80 Scheduled maintenance Contact Customer Support, and report the message. The printer needs to have scheduled maintenance done. 82 Replace waste toner box The waste toner box is full. 1 Replace the waste toner box. Note: To learn how to replace the waste
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    printing. 900-999 Service 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. If the service message appears again, contact Customer Support, and report the
  • Lexmark 935dtn | User's Guide - Page 122
    1565 Emul Error Load Emul Option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. 122
  • Lexmark 935dtn | User's Guide - Page 123
    , unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit you can change from the control panel that will help you conserve toner and paper. For more information, see "Supplies menu," "Quality menu
  • Lexmark 935dtn | User's Guide - Page 124
    Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges When 88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner
  • Lexmark 935dtn | User's Guide - Page 125
    replaced when 82 Replace waste toner box appears. Part name Waste Toner Box Part number C930X76G Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. The printer will not continue printing until the waste toner box is replaced. 125
  • Lexmark 935dtn | User's Guide - Page 126
    1 Waste toner box 2 Door E6 3 Door E 4 Printhead lens cleaner 5 E6 Door tab 1 Unpack the replacement waste toner box and accessories. 126
  • Lexmark 935dtn | User's Guide - Page 127
    2 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 3 Grasp the E6 Door tab, and then push the door down. 4 Remove the old printhead lens cleaner from Door E, and then discard it. 127
  • Lexmark 935dtn | User's Guide - Page 128
    5 Remove the waste toner box. 6 Place the plastic cover over the waste toner box. 7 Place the waste toner box in the recycling bag. 128
  • Lexmark 935dtn | User's Guide - Page 129
    8 Use the new printhead lens cleaner to clean the printhead lenses. 9 Insert the new waste toner box. 10 Place the new printhead lens cleaner in the notches of Door E. 129
  • Lexmark 935dtn | User's Guide - Page 130
    Door E6. 12 Close Door E. 13 Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems. 130
  • Lexmark 935dtn | User's Guide - Page 131
    1 Waste toner box 2 Door E6 3 Door E (front door) 4 Printhead lens cleaner 5 E6 Door tab 1 Open Door E (front door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 131
  • Lexmark 935dtn | User's Guide - Page 132
    2 Grasp the E6 Door tab, and then push the door down. 3 Remove the waste toner box. 4 Locate and remove the printhead lens cleaner from Door E. Note: If you are replacing the waste toner box, use the printhead lens cleaner that shipped with it. 132
  • Lexmark 935dtn | User's Guide - Page 133
    5 Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. 6 Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. 7 Clean the remaining three printhead lenses. 8 Insert the waste toner box. 133
  • Lexmark 935dtn | User's Guide - Page 134
    9 Place the printhead lens cleaner in the notches of Door E. 10 Close Door E6. 11 Close Door E. 134
  • Lexmark 935dtn | User's Guide - Page 135
    Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the
  • Lexmark 935dtn | User's Guide - Page 136
    4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. 6 Remove the tape from the top of the photoconductor. 136
  • Lexmark 935dtn | User's Guide - Page 137
    the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it holds the bar in position. 9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. The printer
  • Lexmark 935dtn | User's Guide - Page 138
    3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow-shaped handle points toward the unlock symbol. 5 Remove the cartridge by gently pulling it away from the printer. 138
  • Lexmark 935dtn | User's Guide - Page 139
    lock symbol. 8 Close Door E. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Find the product type you want to recycle, and then select your country from the list. 3 Follow the instructions on the computer screen. 139
  • Lexmark 935dtn | User's Guide - Page 140
    then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Remove all printer options before moving the printer. Warning: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another
  • Lexmark 935dtn | User's Guide - Page 141
    1 2 in. (50 mm) 2 2.7 ft (825 mm) 3 1.4 ft (418 mm) 4 4 in. (100 mm) 5 2.3 ft (693 mm) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. 141
  • Lexmark 935dtn | User's Guide - Page 142
    press . Disabling control panel menus Since many people often use a printer, a support person may choose to lock the control panel menus so that the and then press . The printer performs its power-on sequence, and then Ready appears. Adjusting Power Saver 1 Make sure the printer is on and Ready
  • Lexmark 935dtn | User's Guide - Page 143
    . Available settings range from 2-240 minutes. Note: Power Saver settings can also be adjusted by issuing a Printer Job Language (PJL) command. For more information, see the Technical Reference available on the Lexmark Web site at www.lexmark.com/publications. Restoring the factory default settings
  • Lexmark 935dtn | User's Guide - Page 144
    through the Embedded Web Server. To lock control panel menus: 1 Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Security. 4 Click Menu Lockout Setup
  • Lexmark 935dtn | User's Guide - Page 145
    (Wi-Fi Protected Access) feature of wireless printers or print servers to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the printer, such as certificates. Certificates provide a way for the printer to be known to the Authentication Server
  • Lexmark 935dtn | User's Guide - Page 146
    .1x Authentication. If a wireless internal print server is installed in the printer, click Wireless instead. Creating an administrative password Creating an administrative password allows a system support person to password-protect printer settings. Once a password is created, it must be entered to
  • Lexmark 935dtn | User's Guide - Page 147
    the TCP and UDP network ports: • Disabled-Port is disabled and never allows network connections • Secure and Unsecure-Port is always open including when the printer is in Secure mode • Unsecured Only-Port is open only when
  • Lexmark 935dtn | User's Guide - Page 148
    Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem. Door A will not shut properly Make sure
  • Lexmark 935dtn | User's Guide - Page 149
    drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Jobs do not print These are possible solutions. Try one or more of the following: Make sure the printer is ready to print Make sure Ready or Power Saver appears
  • Lexmark 935dtn | User's Guide - Page 150
    support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark the job may print. Make sure the printer has sufficient memory Free up additional printer memory by scrolling through the list of held jobs and deleting
  • Lexmark 935dtn | User's Guide - Page 151
    same size and type of paper in each tray. • Move the paper guides to the correct positions for the paper size loaded in each tray. Are and the number of pages in the job. Make sure the printer has enough memory Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the
  • Lexmark 935dtn | User's Guide - Page 152
    until the desired value appears, and then press . Solving option problems Option does not operate correctly or quits after it is installed These paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. 5 Close the door. Reset the printer Turn the printer
  • Lexmark 935dtn | User's Guide - Page 153
    with the finisher exit bins For more information about supported paper sizes, click View User's Guide and Documentation on the Software and Documentation CD. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the
  • Lexmark 935dtn | User's Guide - Page 154
    in the tray or on the multipurpose feeder. Check the paper guides Move the guides in the tray to the correct positions for the paper size -sheet tray. Make sure the paper size is supported by the booklet-maker bin (Bin 2) Use one of the following paper sizes supported by Bin 2: A3, A4, B4, folio
  • Lexmark 935dtn | User's Guide - Page 155
    these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter- or A4-size
  • Lexmark 935dtn | User's Guide - Page 156
    may be defective. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Gray background ABCDE ABCDE ABCDE Reduce the Toner Darkness setting From Print Properties, select a different
  • Lexmark 935dtn | User's Guide - Page 157
    Incorrect margins Check the paper guides Move the guides in the tray to the correct positions toner cartridge. Are the photoconductors defective? Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors
  • Lexmark 935dtn | User's Guide - Page 158
    sure the Paper Type setting matches the paper loaded in the tray. Check the paper Avoid textured paper with rough finishes. Is the toner low? When 88 toner low appears, order a new cartridge. Print is too dark These are possible solutions. Try one or more of the following: Check the darkness
  • Lexmark 935dtn | User's Guide - Page 159
    cartridge. Print is too light These are possible solutions. Try one or more of the following: Check the darkness, brightness, and contrast settings The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too high. • From Print Properties, change
  • Lexmark 935dtn | User's Guide - Page 160
    that meets the printer specifications. Solid color pages The printer may need to be serviced. For more information, contact Customer Support. Toner fog or background shading appears on the page A toner cartridge may be defective Replace the toner cartridge. Are the photoconductors worn or defective
  • Lexmark 935dtn | User's Guide - Page 161
    one or more of the following: A toner cartridge may be defective Replace the toner cartridge. Is there toner in the paper path? Contact Customer Support. Transparency print quality is poor Check the transparencies Use only transparencies recommended by the printer manufacturer. Check the Paper Type
  • Lexmark 935dtn | User's Guide - Page 162
    photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Solving color quality problems , and black inks or toners can be
  • Lexmark 935dtn | User's Guide - Page 163
    must be used, then adjusting the Toner Darkness setting to 1, 2, or 3 will lighten the transparency. Make sure to print on the recommended type of color transparencies. What is manual color correction? When manual color correction is enabled, the printer employs user-selected color conversion tables
  • Lexmark 935dtn | User's Guide - Page 164
    Black toner usage is optimized for printing photographs. • Display-True Black-Produces an output that approximates the colors displayed on a computer monitor. Uses only black toner logo)? From the printer Quality menu, problem depends on the Color Correction setting being used (Auto, Off, or Manual
  • Lexmark 935dtn | User's Guide - Page 165
    the detailed Color Samples set. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For
  • Lexmark 935dtn | User's Guide - Page 166
    disclaimer of express or implied warranties in certain transactions; therefore, this services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark
  • Lexmark 935dtn | User's Guide - Page 167
    and used in accordance with the instruction manual, may cause harmful interference to properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 applicable if your printer has a wireless network card installed. The radiated output power of this device
  • Lexmark 935dtn | User's Guide - Page 168
    of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the
  • Lexmark 935dtn | User's Guide - Page 169
    sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti essenziali direktiv 1999/5/EG. India emissions notice This device uses very low power low range RF communication that has been tested and found not
  • Lexmark 935dtn | User's Guide - Page 170
    Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer . This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and adopted by the ACTA. A compliant telephone cord and modular plug is provided with this
  • Lexmark 935dtn | User's Guide - Page 171
    problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark AC power sources. This has been identified as a major nationwide problem. It are special conditions for the Facsimile User Instructions. The grant of a telepermit for any
  • Lexmark 935dtn | User's Guide - Page 172
    the Telecom's 111 Emergency Service. This equipment may not same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-hook Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera. ENERGY STAR Laser notice The printer
  • Lexmark 935dtn | User's Guide - Page 173
    power consumption claims are provided in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. Statement of Limited Warranty Lexmark
  • Lexmark 935dtn | User's Guide - Page 174
    of prints produced by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment
  • Lexmark 935dtn | User's Guide - Page 175
    . ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this
  • Lexmark 935dtn | User's Guide - Page 176
    120 84 color pc unit life warning 120 84 Replace black pc unit 121 84 Replace color pc units 121 84 Unsupported pc unit 121 867-sheet tray loading 28 88 toner low 121 88 Replace toner 121 900-999 Service 121 A Activating Menu Changes 109 Activating PPDS Mode 109
  • Lexmark 935dtn | User's Guide - Page 177
    printer cleaning 123 F factory defaults, restoring control panel menus 143 FAQ about color printing 162 FCC notices 167, 170 finisher finishing features 43 supported paper sizes 43 troubleshooting 153 Finishing menu 85 firmware card installing 16 flash memory 112 Load manual feeder with 112
  • Lexmark 935dtn | User's Guide - Page 178
    Type menu 72 paper sizes supported by the printer 40 Paper Texture menu 75 paper types duplex support 41 supported by finisher 42 supported by printer 41 where to load 41 PCL Emul menu 93 PDF menu 92 photoconductors ordering 125 port interface card 19 PostScript menu 93 Power Saver 113 adjusting 142
  • Lexmark 935dtn | User's Guide - Page 179
    warning 120 84 color pc unit life warning 120 84 Replace black pc unit 121, 135 84 Replace color pc units 121, 135 84 Unsupported pc unit 121 88 toner low 121 88 Replace toner 121, 137 900-999 Service 121 Activating Menu Changes 109 Activating PPDS Mode 109 Bin
  • Lexmark 935dtn | User's Guide - Page 180
    printer options troubleshooting drawers 152 finisher 153 flash memory card 153 hard disk with adapter 153 internal print server 153 memory card 153 option not working 152 USB/parallel interface card 153 printhead lenses cleaning 130 Printing 113 printing A5 paper 27 black-and-white 52 directory list
  • Lexmark 935dtn | User's Guide - Page 181
    pages 155 repeating defects 160 skewed print 160 solid color pages 160 toner fog or background shading 160 toner rubs off 161 toner specks 161 uneven print density 162 troubleshooting, printer options drawers 152 finisher 153 flash memory card 153 hard disk with adapter 153 internal print server 153
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C935 Series
User's Guide
April 2007
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550