Lexmark 935dtn User's Guide - Page 151

Job prints from the wrong tray or on the wrong paper, Incorrect characters print

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5 Press until Page Protect appears, and then press . 6 Press until Off appears, and then press . Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work Are the same size and type of paper loaded in each tray? • Load the same size and type of paper in each tray. • Move the paper guides to the correct positions for the paper size loaded in each tray. Are the Paper Size and Paper Type settings the same for each tray? • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper Size/Type menu. Large jobs do not collate These are possible solutions. Try one or more of the following: Make sure Collate is set to On From the Finishing menu or Print Properties, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. Reduce the complexity of the print job Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Make sure the printer has enough memory Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the control panel, press . 2 Press until Settings appears, and then press . 3 Press until Setup Menu appears, and then press . 151

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5
Press
until
Page Protect
appears, and then press
.
6
Press
until
Off
appears, and then press
.
Job prints from the wrong tray or on the wrong paper
Check the Paper Type setting
Make sure the Paper Type setting matches the paper loaded in the tray.
Incorrect characters print
Make sure the printer is not in Hex Trace mode. If
Ready Hex
appears on the display, you must exit Hex Trace
mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
Are the same size and type of paper loaded in each tray?
•
Load the same size and type of paper in each tray.
•
Move the paper guides to the correct positions for the paper size loaded in each tray.
Are the Paper Size and Paper Type settings the same for each tray?
•
Print a menu settings page and compare the settings for each tray.
•
If necessary, adjust the settings from the Paper Size/Type menu.
Note:
The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
Make sure Collate is set to On
From the Finishing menu or Print Properties, set Collate to On.
Note:
Setting Collate to Off in the software overrides the setting in the Finishing menu.
Reduce the complexity of the print job
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of
images, and the number of pages in the job.
Make sure the printer has enough memory
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1
From the control panel, press
.
2
Press
until
Settings
appears, and then press
.
3
Press
until
Setup Menu
appears, and then press
.
151