Lexmark Platinum Pro900 SmartSolutions User's Guide
Lexmark Platinum Pro900 Manual
 |
View all Lexmark Platinum Pro900 manuals
Add to My Manuals
Save this manual to your list of manuals |
Lexmark Platinum Pro900 manual content summary:
- Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 1
SmartSolutions User's Guide September 2009 www.lexmark.com - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 2
Contents About SmartSolutions 5 What is SmartSolutions?...5 Recommended system requirements...6 Understanding the Solution Center...8 Understanding the Solution Center...8 Using the Solution Library...8 Using your workspace...9 Getting started 10 Launching the SmartSolutions Web site...10 Create - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 3
the printer control panel 24 FAQ...26 How can I fix network printer problems with Wireless Setup Utility 26 How do I delete a solution?...26 How add printer...33 Invalid or no confirmation code shown ...34 Solutions troubleshooting...34 Solutions do not show in the printer...34 Cannot send a - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 4
Printer solutions not updated...37 Index 49 Contents 4 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 5
What is SmartSolutions? SmartSolutions is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 6
later For the latest updates to the operating system recommendations, visit the Web site at smartsolutions.lexmark.com. Requirements for Print a File Your computer must have a Windows operating system. The printer driver must be installed with a network printer connection. About SmartSolutions 6 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 7
. Requirement for launching a browser from the printer The printer driver must be installed with a network printer connection. Software downloads Visit these Web sites to download compatible versions of the supported software applications or browsers: • Internet Explorer: http://www. - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 8
Understanding the Solution Center Understanding the Solution Center 1 2 4 3 Use To 1 Solution Library Select a solution to create and add to your printer. 2 Workspace • View, edit, and delete the solutions that you have created. • Change the order in which the solutions appear on the - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 9
Using your workspace Your workspace contains the different solutions that you have customized for each printer. From your workspace, you can do the following: • View, edit and delete solutions. To edit a solution, double-click the specific solution. To delete a solution, click and drag the specific - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 10
program folder. 2 Click Visit Lexmark SmartSolutions. Using a Web browser 1 Open a Web browser. 2 Type smartsolutions.lexmark.com in the address bar 3 Fill in the required fields. 4 Click Continue, and then follow the instructions on the computer screen. Note: You will need your e-mail address and - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 11
, then you will be prompted to create an account. 3 Click the Solution Center tab. 4 At the bottom of the screen, click Add Printer. 5 Follow the instructions to add your printer. Notes: • You only need to add your printer once. The next time you log in and use SmartSolutions, you do not - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 12
Finder solutions Creating Cartridge Finder solutions Using the Solution Center, you can view and search for information on retailers that carry your ink cartridges. 1 From the Solution Library, double-click the Cartridge Finder icon. 2 Type the name of your Cartridge Finder solution. 3 Click Browse - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 13
Printing retailer information Note: Make sure to enter your ZIP code and country when customizing the Cartridge Finder solution. 1 Load paper. 2 From the home screen of the printer control panel, touch SmartSolutions. 3 Touch Cartridge Finder. The printer will display a list of retailers selling - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 14
4 The Eco-Copy settings are automatically set to print in duplex, two pages per sheet. Duplex Pages per sheet 12 1 If you want to use different settings, then select different duplex and pages per sheet settings from the list. 5 Select the number of copies you want to print or select Prompt at - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 15
10 Click OK. 11 Click Save and Sync to send the solution settings to your printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the solutions have been sent to the printer. Printing daily agendas with event descriptions 1 From - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 16
photos from your Picasa or Photobucket Viewer, use the photo viewer solution specific to Picasa or Photobucket. • Only photos in JPEG format are supported. 1 From the Solution Library, double-click the Photo Viewer icon. 2 Click More Options. 3 Type an e-mail address in the field provided. Click - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 17
. If you want to return to the previous display, then touch . 11 Touch . Printing and editing photos Note: Only photos in JPEG format are supported. 1 Load photo paper. 2 From the home screen of the printer control panel, touch SmartSolutions. 3 Touch the photo viewer solution icon that you created - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 18
Printing documents (Print a File - Windows only) You can configure a custom printing solution to automatically print documents saved on your computer or on any external storage device connected to your computer. This solution is available when you use Solution Center on a computer that has the - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 19
E-mailing RSS feed links 1 From the Solution Library, double-click the RSS Headlines icon. 2 Click More Options. 3 Type an e-mail address in the field provided. Click Search address book to browse your printer address book. Select a name from the list. 4 Type an optional subject and message in - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 20
e-mail. The printer will prompt you to configure e-mail settings at first use. For more information on configuring e-mail settings, see the printer User's Guide. 1 From the Solution Library, double-click the Scan to Email icon. 2 Type the name of your Scan to Email solution. 3 Click Browse Icons to - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 21
6 Click OK. 7 Click Save and Sync to send the solution settings to your printer. Note: Do not close the browser window while the update is taking place. The printer control panel will indicate that the solutions have been sent to the printer. Saving scanned items (Scan to File) You can configure a - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 22
printer control panel, check to see if the solutions have been sent to the printer. 3 If the solutions do not appear on the printer, manually update the printer from the printer control panel: a From the home screen of your printer control panel, touch SmartSolutions. b Touch More Options. c Touch - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 23
Using SmartSolutions on your printer Before you begin, make sure: • Your printer and computer are each connected to the Internet through an Ethernet or wireless connection. • Your printer is powered on, and at the Home screen. • You have saved the solutions you have created on the Solution Center, - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 24
that the solutions have been sent to the printer. Adjusting screen saver settings using the printer control panel The printer screen saver only supports solutions that display Web-based information on the printer control panel. For example, you can customize your screen saver to display headlines - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 25
Set the timeout for the printer to initiate the screen saver 1 From the home screen of the printer control panel, navigate to Screen Saver: > Device Setup > Screen Saver 2 Touch Timeout. 3 Select your preferred time interval before the screen saver is initiated. Selecting Off will disable screen - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 26
FAQ How can I fix network printer problems with Wireless Setup Utility? Your network must your printer from the list. 5 From the Settings tab, click Wireless setup utility. 6 Follow the instructions on the computer screen. How do I delete a solution? 1 From your workspace, click the solution icon - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 27
Off. 4 Touch Accept. Where can I find additional information? • For more information on setting up the e-mail function, see the E-mailing chapter of the printer User's Guide. • For more information on setting up the printer to fax, see the printer Fax Getting Started - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 28
When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. Before you troubleshoot Use this checklist to solve most SmartSolutions problems. Make sure: • Your printer and - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 29
< < Setup troubleshooting Printer cannot connect to the network CHECK THE ETHERNET CONNECTION < < • Make sure that one end of the Ethernet cable is • Make sure the printer is located away from obstacles or electronic devices that could interfere with the wireless signal. Tips and troubleshooting 29 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 30
, try reconnecting to a wireless network. For more information, see the Network Getting Started Guide for instructions in setting up a wireless connection for the printer. Printer cannot connect to the Internet printer allowing an IP address to be automatically assigned. Tips and troubleshooting 30 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 31
the wireless signal. • Make sure the wireless access point is powered on. • Make sure your local network has connectivity and is working properly. Tips and troubleshooting 31 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 32
information, see the Network Getting Started Guide for instructions in setting up a wireless connection for the printer. Computer cannot detect printer Connection problems prevent communication between the printer and on the first screen of the Add Printer Wizard. Tips and troubleshooting 32 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 33
. The USB port is marked with a USB symbol. If you continue to have problems, then try another USB port on the computer. You may have connected to a defective the Network Getting Started Guide for instructions in setting up a wireless connection for the printer. Tips and troubleshooting 33 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 34
outlet, and then turn on the printer. 4 Click Cancel on the Add Printer Wizard. 5 Add your printer again. Solutions troubleshooting Solutions do not show in the printer MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution Center or from your printer - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 35
touch ON, and then touch Accept. ENABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing color fax to black and white. It also automatically printer to communicate with the SMTP server. Tips and troubleshooting 35 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 36
should allow SMTP server connections. For help with your proxy server or SMTP settings, contact your system support person. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS address of your photo album, click ? on the solution dialog. Tips and troubleshooting 36 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 37
information. THE CARTRIDGE FINDER SOLUTION IS AVAILABLE ONLY IN SELECTED COUNTRIES Printer solutions not updated MANUALLY UPDATE THE SOLUTIONS ON YOUR PRINTER Update the solutions on your printer from the Solution to Update Now: SmartSolutions > More Options > Update Now Tips and troubleshooting 37 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 38
< Using the Solution Center Printer Setup How do I check the printer connection? The printer may be connected in three ways: • USB • Ethernet • Wireless connection USB < Note: If the printer is only connected to the computer through a USB cable, you will need to connect it to a wired or wireless - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 39
on the installation dialog for setting up your printer on an Ethernet or wireless network. For more information, see the Network Getting Started Guide for instructions in setting up an Ethernet or wireless connection for the printer. Ethernet < < The Ethernet cable connector is lit or blinks when - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 40
powered on. • The IP address, gateway, and network mask are correct for your network. For more information, see the Network Getting Started Guide for instructions in setting up a wireless connection for the printer. How do I know which printer to select? Each printer detected on the network has its - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 41
printer MAC address: • A MAC address label is located inside the printer. MAC: XX XX XX XX XX XX The MAC address of the printer is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). MAC: XX XX XX XX XX XX UAA - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 42
is ready, click Back on the Add Printer Wizard, and then add the printer again. • Make sure all connections are working properly. Connection problems prevent communication between the printer and computer. How do I find SmartSolutions Setup? 1 From the home screen of the printer control panel, touch - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 43
• Try the task again at a later time. • Contact customer support. Tips for success • Make sure your printer and computer are each do I know which printer to select?" on page 40. • When adding a printer manually: - It is recommended that you place the printer near the computer. You can choose - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 44
the abc.xyz.com:80 format, where abc.xyz.com is the HTTP proxy name, and 80 is the port number used. Contact your system support person for details on your network proxy server configuration. Using the Solution Center Printer Setup 44 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 45
and computer are on the same network, and your Internet browser uses manual proxy configuration, then you may copy the proxy settings from the Internet Proxy For, and then enter the addresses. Notes: • The printer supports static proxy names and proxies that do not require authentication. • You - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 46
-Fi indicator light is not lit or is orange, try reconnecting to a wireless network. For more information, see the Network GettingStarted Guide for instructions in setting up a wireless connection for the printer. Should I disable the printer search? By default, the Add Printer Wizard searches for - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 47
smartsolutions.lexmark.com. Software downloads Visit these Web sites to download compatible versions of the supported software fax contact list, see the E-mailing chapter or the Faxing chapter of the printer User's Guide. • From the Contacts tab, select a name from the list to add that contact in - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 48
Notes: • You can enter up to 30 contacts for Scan to Email and Scan to Fax solutions. • You can enter only 1 contact for photo viewer and RSS Headlines solutions. Using the Solution Center Printer Setup 48 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 49
42 unable to connect to server 42 error messages 42 e-mail configuring settings 20 customizing settings 20 e-mail setup additional information 27 e-mail troubleshooting cannot send e-mail 35 e-mailing attaching a photo 16 retailer information 12 retailer location 12 retailer map 12 RSS feed links 19 - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 50
28 sending photos through e-mail photo viewer 16 set as screen saver solutions 24 setting interval for checking printer updates 27 setup troubleshooting cannot add printer 33 cannot launch SmartSolutions 31 computer cannot detect printer 32 invalid or no confirmation code 34 printer cannot connect - Lexmark Platinum Pro900 | SmartSolutions User's Guide - Page 51
Cartridge Finder 37 supported browsers 6, 47 supported operating systems 6, 47 T Tell Me More 5 tips for adding a printer successfully 43 e-mailing 28 printing 28 sending faxes 28 troubleshooting SmartSolutions 28 SmartSolutions problems 28 troubleshooting checklist 28 troubleshooting, e-mail cannot
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
 |
 |
SmartSolutions User's Guide
September 2009
www.lexmark.com