Lexmark Prestige Pro805 User's Guide - Page 127

Cannot send e-mail, Cannot attach files, Memory card troubleshooting

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Page 127 highlights

Cannot send e-mail CHECK YOUR E-MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server. CHECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server. CHECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connections. For help with your proxy server or SMTP settings, contact your system support person. MAKE SURE TO ENTER A VALID RECIPIENT E-MAIL ADDRESS MAKE SURE THE RECIPIENT MAILBOX IS NOT FULL This causes e-mail to bounce back to your inbox. Cannot attach files SELECT A SUPPORTED FILE TYPE (JPEG OR PDF) MAKE SURE THE FILE SIZE IS NOT TOO LARGE Memory card troubleshooting • "Memory card troubleshooting checklist" on page 127 • "Nothing happens when a memory card is inserted" on page 128 • "Cannot print documents from a memory card or flash drive" on page 128 • "Photos do not transfer from a memory card across a wireless network" on page 128 Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types. Troubleshooting 127

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Cannot send e-mail
C
HECK
YOUR
E
-
MAIL
CONFIGURATION
SETTINGS
Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server.
C
HECK
YOUR
NETWORK
CONNECTION
Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the
Internet for the printer to communicate with the SMTP server.
C
HECK
YOUR
PROXY
CONFIGURATION
Your proxy server configuration should allow SMTP server connections. For help with your proxy server or SMTP
settings, contact your system support person.
M
AKE
SURE
TO
ENTER
A
VALID
RECIPIENT
E
-
MAIL
ADDRESS
M
AKE
SURE
THE
RECIPIENT
MAILBOX
IS
NOT
FULL
This causes e-mail to bounce back to your inbox.
Cannot attach files
S
ELECT
A
SUPPORTED
FILE
TYPE
(JPEG
OR
PDF)
M
AKE
SURE
THE
FILE
SIZE
IS
NOT
TOO
LARGE
Memory card troubleshooting
•
“Memory card troubleshooting checklist” on page 127
•
“Nothing happens when a memory card is inserted” on page 128
•
“Cannot print documents from a memory card or flash drive” on page 128
•
“Photos do not transfer from a memory card across a wireless network” on page 128
Memory card troubleshooting checklist
Before you troubleshoot, use the following checklist to solve most memory card problems:
•
Make sure that the memory card you are using can be used in the printer.
•
Make sure the memory card is not damaged.
•
Make sure memory card contains supported file types.
Troubleshooting
127