Lexmark X7500 Service Manual - Page 42

Scanner Errors, Error message displayed to user, interface, Corrective action

Page 42 highlights

4036-501 Scanner Errors Scanner Errors refers to errors detected within the flatbed scanner and duplexing autodocument feeder (DADF). These errors are displayed on the user interface touch screen. Error message displayed to user interface Main scanner board memory error Scanner RAM R/W error Scanner EEPROM broken Scanner EEPROM R/W error Scanner to MFD cage framing/overrun/parity error Scanner to MFD cage BCC error Scanner to MFD cage No communication Scanner to MFD cage Communication not established Carriage registration sensor not cleared Carriage registration sensor failed Motor pulse gap between scan and return AGC fail AOC fail 1 AOC fail 2 Shading calibration write failed Corrective action Replace the main scanner board. Replace the main scanner board. Replace the main scanner board. Replace the main scanner board. Check the connection of the scanner to MFD controller cage cable. Replace if defective. Check the connection of the scanner to MFD controller cage cable. Replace if defective. Check the connection of the scanner to MFD controller cage cable. Replace if defective. Check the connection of the scanner to MFD controller cage cable. Replace if defective. Inspect/replace the registration sensor in the scanner. Inspect/replace the registration sensor in the scanner. Inspect/replace the scanner motor. Replace the flatbed lamp. If problem persists, replace the lamp power inverter. Replace the flatbed lamp. If problem persists, replace the lamp power inverter. Replace the flatbed lamp. If problem persists, replace the lamp power inverter. Replace the flatbed lamp. If problem persists, replace the lamp power inverter. 2-2 Service Manual

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2-2
Service Manual
4036-501
Scanner Errors
Scanner Errors refers to errors detected within the flatbed scanner and duplexing auto-
document feeder (DADF). These errors are displayed on the user interface touch screen.
Error message displayed to user
interface
Corrective action
Main scanner board memory error
Replace the main scanner board.
Scanner RAM R/W error
Replace the main scanner board.
Scanner EEPROM broken
Replace the main scanner board.
Scanner EEPROM R/W error
Replace the main scanner board.
Scanner to MFD cage
framing/overrun/parity error
Check the connection of the scanner
to MFD controller cage cable.
Replace if defective.
Scanner to MFD cage
BCC error
Check the connection of the scanner
to MFD controller cage cable.
Replace if defective.
Scanner to MFD cage
No communication
Check the connection of the scanner
to MFD controller cage cable.
Replace if defective.
Scanner to MFD cage
Communication not established
Check the connection of the scanner
to MFD controller cage cable.
Replace if defective.
Carriage registration sensor not
cleared
Inspect/replace the registration sensor
in the scanner.
Carriage registration sensor failed
Inspect/replace the registration sensor
in the scanner.
Motor pulse gap between scan and
return
Inspect/replace the scanner motor.
AGC fail
Replace the flatbed lamp. If problem
persists, replace the lamp power
inverter.
AOC fail 1
Replace the flatbed lamp. If problem
persists, replace the lamp power
inverter.
AOC fail 2
Replace the flatbed lamp. If problem
persists, replace the lamp power
inverter.
Shading calibration write failed
Replace the flatbed lamp. If problem
persists, replace the lamp power
inverter.