Lexmark Z43 Color Jetprinter User's Guide for Windows 95 and Windows 98 - Page 35

Troubleshooting Paper misfeeds or jams Paper misfeeds or multiple sheets feed Make sure: • You are using a paper recommended for inkjet printers. • You do not force the paper down into the printer when you load it. • The top edge of the paper extends above the top of the paper support if you are loading letter or A4 size paper. • You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. • The paper guide is against the side of the paper and it does not cause the paper to bow in the sheet feeder. • The printer is on a flat, level surface. Printer does not feed envelopes If regular paper feeds without problems, make sure: • You are loading the envelopes correctly. For help, see page 3. • You are using an envelope size supported by your printer, and it is selected in Printer Properties. • Your application is designed to print envelopes. Check the user's documentation that came with your application. Troubleshooting 31