Lexmark Z43 Color Jetprinter User's Guide for Windows NT 4.0 and Windows 2000 - Page 43

Printer is plugged in but doesn't print, or you get a Printer Offline, or Printer Not Ready message

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Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting Before proceeding, verify that: • The parallel or USB cable is securely attached to both the printer and the personal computer. • The printer is plugged in and turned On. • Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable. • If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer. Printer is plugged in but doesn't print, or you get a Printer Offline or Printer Not Ready message Make sure: • The printer is turned On. • Paper is loaded correctly. For help, see page 4. • The parallel or USB cable is completely plugged into the printer. 43

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43
Troubleshooting
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
Before proceeding, verify that:
•
The parallel or USB cable is securely attached to both the printer
and the personal computer.
•
The printer is plugged in and turned On.
•
Your printer port is set to an LPT
n
port if you are using a parallel
cable or to a USB port if you are using a USB cable.
•
If you have a switch box or other device (such as a scanner or fax)
connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.
Printer is plugged in but doesn’t print, or you get a Printer Offline
or Printer Not Ready message
Make sure:
•
The printer is turned On.
•
Paper is loaded correctly. For help, see
page 4
.
•
The parallel or USB cable is completely plugged into the printer
.