Lexmark Z43 Color Jetprinter User's Guide for Windows NT 4.0 and Windows 2000 - Page 44

Test does not print, Printer ejects a blank after appearing to print, Printers

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Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Index Troubleshooting • The printer is not being held or paused. To check the printer status: 1 From the Printers folder, double-click the Lexmark Z42-Z43 Series ColorFine icon. 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option. Print a test page. If the test page prints, the printer is functioning properly. Check your application. Test page does not print Make sure: • The print cartridges are installed correctly. For help, see page 29. • If you are using a parallel cable, make sure it is an IEEE 1284- compliant parallel cable that supports bidirectional printing. Printer ejects a blank page after appearing to print Make sure: • Your Lexmark printer is set as the default printer. • You have removed the sticker and transparent tape on the bottom of the print cartridges. For help, see page 29. 44

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44
Troubleshooting
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
•
The printer is not being held or paused. To check the printer status:
1
From the
Printers
folder, double-click the
Lexmark Z42-Z43
Series ColorFine
icon.
2
Click the
Printer
menu and make sure no check mark
appears next to the
Pause Printing
option.
Print a test page. If the test page prints, the printer is functioning
properly. Check your application.
Test page does not print
Make sure:
•
The print cartridges are installed correctly. For help, see
page 29
.
•
If you are using a parallel cable, make sure it is an IEEE 1284-
compliant parallel cable that supports bidirectional printing.
Printer ejects a blank page after appearing to print
Make sure:
•
Your Lexmark printer is set as the default printer.
•
You have removed the sticker and transparent tape on the bottom
of the print cartridges. For help, see
page 29
.