Linksys CIT300 User Guide - Page 88

Frequently Asked Questions

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Dual-Mode Internet Telephony Kit 12. My Skype call did not go through. Do the following until you can make your call: A. Make sure the handset indicates that your Skype status is ONLINE. B. Double-click on the Skype icon in your system tray. Make sure the status is CONNECTED. C. Make a call to the Skype test service, which lets users check their Skype service. 1. On the Skype-enabled PC, add the contact echo123 to your contact list. 2. Use the handset to call this Skype contact. 3. After you heard the introductory message, talk for 10 seconds. 4. If you can hear your own voice after 10 seconds, then your Skype connection is working properly. Frequently Asked Questions Can I receive SkypeIn calls? Yes, if you have purchased a SkypeIn number from Skype (go to www.skype.com for details). When you receive a SkypeIn call, it will ring the Skype melody, and you can answer it the same way you answer a Skype call. Can I put a Skype call on hold and make a landline call on the same handset? No. In order to make a call using the other line (the landline), you have to end the current Skype call. However, if you want to put the current call on hold and make another outgoing call on the same line, press the Call key and follow the instructions in "Chapter 4: Using the Dual-Mode Internet Telephony Kit." How can I add a contact or SkypeOut number to the contact list? Use the Skype software on your Skype-enabled PC. Click Add a Contact, and follow the instructions to add the contact or SkypeOut number. Can I make an outgoing call using the landline when someone else is on a Skype call, or vice versa? To make a landline call while someone else is on a Skype call (or vice versa), pick up the handset and make the call. If the landline is already in use, you will hear a busy tone. 78 Appendix A: Troubleshooting Frequently Asked Questions

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Dual-Mode Internet Telephony Kit
78
Appendix A: Troubleshooting
Frequently Asked Questions
12. My Skype call did not go through.
Do the following until you can make your call:
A.
Make sure the handset indicates that your Skype status is ONLINE.
B.
Double-click on the Skype icon in your system tray. Make sure the status is CONNECTED.
C.
Make a call to the Skype test service, which lets users check their Skype service.
1.
On the Skype-enabled PC, add the contact
echo123
to your contact list.
2.
Use the handset to call this Skype contact.
3.
After you heard the introductory message, talk for 10 seconds.
4.
If you can hear your own voice after 10 seconds, then your Skype connection is working properly.
Frequently Asked Questions
Can I receive SkypeIn calls?
Yes, if you have purchased a SkypeIn number from Skype (go to www.skype.com for details). When you receive a
SkypeIn call, it will ring the Skype melody, and you can answer it the same way you answer a Skype call.
Can I put a Skype call on hold and make a landline call on the same handset?
No. In order to make a call using the other line (the landline), you have to end the current Skype call. However, if
you want to put the current call on hold and make another outgoing call on the same line, press the
Call
key and
follow the instructions in “Chapter 4: Using the Dual-Mode Internet Telephony Kit.”
How can I add a contact or SkypeOut number to the contact list?
Use the Skype software on your Skype-enabled PC. Click
Add a Contact
, and follow the instructions to add the
contact or SkypeOut number.
Can I make an outgoing call using the landline when someone else is on a Skype call, or vice versa?
To make a landline call while someone else is on a Skype call (or vice versa), pick up the handset and make the
call. If the landline is already in use, you will hear a busy tone.