Motorola M800 User Manual - Page 117

Service Not, Available, Data Server, is ready to go?

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Problem I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go? Solution The beep indicates that you are set up correctly. If you did not hear a beep, make sure that both ends of the data cable are connected - the smaller end to your phone and the larger end to your computer. Also, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, to automatically activate the port. My phone beeped when I attached the data cable, but my data and fax applications don't work. You must be in an area with digital coverage. Check your phone's display for the digital signal indicator ( ). Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case. Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information. When sending data with the data cable, why does the computer show a connection rate of 19,200 Kbps? 19,200 Kbps is the data transfer rate of the connection between your computer and the phone. The rate of the connection between your phone and the network is displayed on your phone, and will be either 14400 or 9600 Kbps. I can't end my data call by closing the application on my computer. What can I do? Try pressing . Or try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer, as these alternative methods may disrupt the application on your computer. I launched the microbrowser but the display says: Service Not Available. You may be in an area without service. If you have wireless service, look in the display for the digital signal indicator ( ). If you do not see the indicator, you may be in an area that has only analog service or no service at all. If you see the digital signal indicator, you may be connected to a digital network that does not support Internet access. I launched the microbrowser but the display says: Data Server Unavailable. Try again in a few minutes. The servers may be temporarily busy. Troubleshooting - 115

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Troubleshooting - 115
Problem
Solution
I plugged the data cable
into my phone but my
phone did not beep. How
do I know if the data cable
is ready to go?
The beep indicates that you are set up correctly. If
you did not hear a beep, make sure that both ends
of the data cable are connected - the smaller end
to your phone and the larger end to your computer.
Also, your computer may have deactivated the port
to save power. Try opening an application that
uses the port, like a fax or dial-up application, to
automatically activate the port.
My phone beeped when I
attached the data cable,
but my data and fax
applications don’t work.
You must be in an area with digital coverage.
Check your phone’s display for the digital signal
indicator (
). Some wireless networks may not
support data or fax transmission.
If you see the digital indicator, but you are roaming
on an unfamiliar network, this may be the case.
Also, remember that data and fax transmission
usually requires a subscription. Call your service
provider for more information.
When sending data with
the data cable, why does
the computer show a
connection rate of 19,200
Kbps?
19,200 Kbps is the data transfer rate of the
connection between your computer and the phone.
The rate of the connection between your phone
and the network is displayed on your phone, and
will be either 14400 or 9600 Kbps.
I can’t end my data call by
closing the application on
my computer. What can I
do?
Try pressing
. Or try disconnecting the cable or
turning off the phone. If possible, always close the
connection through your computer, as these
alternative methods may disrupt the application on
your computer.
I launched the micro-
browser but the display
says:
Service Not
Available
.
You may be in an area without service. If you have
wireless service, look in the display for the digital
signal indicator
)
(
. If you do not see the
indicator, you may be in an area that has only
analog service or no service at all. If you see the
digital signal indicator, you may be connected to a
digital network that does not support Internet
access.
I launched the micro-
browser but the display
says:
Data Server
Unavailable
.
Try again in a few minutes. The servers may be
temporarily busy.