Netgear AX1750 User Manual - Page 59

FAQs, Solid amber

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AX1750 4-Stream WiFi 6 Mesh Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point. To improve your signal strength, move your extender closer to your router and make sure that the Router Link LED lights solid white or amber. The LED lights as follows: • Solid white. Best connection • Solid amber. Good connection • Solid red. Poor connection • Off. No connection Can I set up the extender in extender mode if I connect it to the router or access point with an Ethernet cable? No. The extender is designed to connect wirelessly to the router or access point if it is in extender mode. If the extender is in access point mode, you can connect it to the router or access point with an Ethernet connection. For more information about access point mode, see Use the extender in access point mode on page 18. I am connected to NETGEAR_EXT and launched a browser but I don't see the NETGEAR installation assistant. What should I do? Try these troubleshooting steps: • Relaunch the web browser and enter http://www.mywifiext.net/ in the address field. • Clear your web browser cache and history, and then try vising http://www.mywifiext.net again. • If you are installing the extender as an access point, make sure that you are connecting your computer or WiFi device to the extender through a WiFi connection instead of an Ethernet connection. • Make sure that your computer is set up to use DHCP (most are). I forgot my admin user name address and password. What can I do? On the login window, click the Username & Password Help link to answer the security questions that you set up during the initial setup. For more information, see Recover a forgotten user name or password on page 46. FAQs and troubleshooting 59 User Manual

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FAQs
This section provides answers for difficulties you might experience with the extender.
The web browser setup keeps asking me for my network password (passphrase)
or security key, and I am sure that I entered the correct password. What can I do?
The extender is probably placed at the borderline of the range covered by the router
or access point. To improve your signal strength, move your extender closer to your
router and make sure that the Router Link LED lights solid white or amber.
The LED lights as follows:
•
Solid white
. Best connection
•
Solid amber
. Good connection
•
Solid red
. Poor connection
•
Off
. No connection
Can I set up the extender in extender mode if I connect it to the router or access
point with an Ethernet cable?
No. The extender is designed to connect wirelessly to the router or access point if it is
in extender mode. If the extender is in access point mode, you can connect it to the
router or access point with an Ethernet connection. For more information about access
point mode, see Use
the
extender
in
access
point
mode
on page 18.
I am connected to NETGEAR_EXT and launched a browser but I don't see the
NETGEAR installation assistant. What should I do?
Try these troubleshooting steps:
•
Relaunch the web browser and enter
in the address
field.
•
Clear your web browser cache and history, and then try vising
again.
•
If you are installing the extender as an access point, make sure that you are connecting
your computer or WiFi device to the extender through a WiFi connection instead of
an Ethernet connection.
•
Make sure that your computer is set up to use DHCP (most are).
I forgot my admin user name address and password. What can I do?
On the login window, click the
Username & Password Help
link to answer the security
questions that you set up during the initial setup. For more information, see Recover
a
forgotten
user
name
or
password
on page 46.
User Manual
59
FAQs and troubleshooting
AX1750 4-Stream WiFi 6 Mesh Extender