Oki C3600n C3600 Network User's Guide (English) - Page 94

No printing or print queue stopped., Mac OS 10.2.3 - 10.2.8 only

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Page 94 highlights

• Not enough RAM in the printer to process the print job. - Try printing at a lower resolution. • Incorrect custom paper size being specified. - Ensure that the Custom Paper Size in both the printer driver and your application are exactly the same. NOTE Ensure that the custom paper size is correct in the printer driver (e.g. 320 x 900mm). If the custom paper size is wrong (e.g. 328 x 900mm), the OS X PostScript driver will replace this with the default paper size - normally letter. Mac OS 10.2.3 - 10.2.8 only • The print job may have been rotated by your application. An anomaly in the core Mac OS X 10.2.x causes custom paper sizes to be incorrectly rotated by 90 degrees, the Oki PostScript Printer Description (PPD) file implements a counter-rotation to solve this problem. However, some applications such as Quark Xpress or Macromedia Freehand may create their own PostScript code. For these applications, the custom paper size rotation issue does not apply. In such cases, if the Oki PPD file is selected in Quark or Freehand's print dialog, the print job will be incorrectly rotated by 90 degrees. The Oki printer driver contains a Page Rotate option - this may be used to fix the problem. Alternatively, you may be able to rotate the page in your application program. No printing or print queue stopped. Symptoms: Upon sending a job to the printer, the job disappears completely and is not printed, or the job remains stalled in the Printer Setup Utility (Print Center). Network User's Guide 94

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Network User°s Guide
94
±
Not enough RAM in the printer to process the print job.
-
Try printing at a lower resolution.
±
Incorrect custom paper size being specified.
-
Ensure that the Custom Paper Size in both the printer
driver and your application are exactly the same.
Mac OS 10.2.3 - 10.2.8 only
±
The print job may have been rotated by your application.
An anomaly in the core Mac OS X 10.2.x causes custom
paper sizes to be incorrectly rotated by 90 degrees, the
Oki PostScript Printer Description (PPD) file implements a
counter-rotation to solve this problem. However, some
applications such as Quark Xpress or Macromedia
Freehand may create their own PostScript code. For these
applications, the custom paper size rotation issue does
not apply.
In such cases, if the Oki PPD file is selected in Quark or
Freehand°s print dialog, the print job will be incorrectly
rotated by 90 degrees.
The Oki printer driver contains a Page Rotate option ³ this
may be used to fix the problem. Alternatively, you may be
able to rotate the page in your application program.
No printing or print queue stopped.
Symptoms:
Upon sending a job to the printer, the job disappears
completely and is not printed, or the job remains stalled in the
Printer Setup Utility (Print Center).
NOTE
Ensure that the custom paper size is correct in
the printer driver (e.g. 320 x 900mm).
If the custom paper size is wrong (e.g. 328 x
900mm), the OS X PostScript driver will replace
this with the default paper size - normally letter.