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Oki C9600n Guide: Utilities 9600 Series (American English) - Page 141

Troubleshooting, Problems / Answers, Delete a Printer

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Troubleshooting Problems / Answers 1. The printer I selected is not shown in the list when I click Printer → Add a printer → Next. If it is offline, the printer will not be shown. Check to see that the printer is online. There are times the printer is not shown during printing. Wait for a while and try again. If it is still not shown, specify that printer's IP address in the Specify the printer for which logs will be acquired window before clicking Next. 2. The content of Log Pane (right side of window) is not updated. Click Log → Refresh Display. The following message was displayed: "Cannot connect to the printer. Wait for a while and try again." Check that the printer is not offline. This message is sometimes displayed during printing. Try again later. 3. The following message displays when I select Printer → Delete a Printer: "Cannot delete while log is being acquired." With the printer selected in the Printer Tree, click Printer → Start/End Log to cancel the process by which print logs are acquired from the printer. Click Printer → Delete a Printer/Printer Group. 4. The following message displays when I select Printer → Acquire a Log: "This processing cannot do between acquisition of a Log." A print log is already being acquired from the printer at this time. C9600 Utilities Guide Print Job Accounting Utility • 141

Section	Page
Copyright Information	2
Document Name	2
Disclaimer	2
Copyright Information	2
Trademark Information	2
Contents	3
Utilities	4
General Information	4
Descriptions of Utilities	5
Installing the Utilities	8
Windows	8
Mac OS 9.x	8
Mac OS 10.1 & 10.2	10
Mac OS 10.3	11
Color Correction Utility	12
General Information	12
How to Install	12
Additional Information	12
Change the Pallet Color	13
General Information	13
Step 1: Print the Sample Color Chart	14
Step 2: Print the Color Adjustment Chart	15
Step 3: Make the adjustments and save the settings	17
Step 4: Use the saved settings to print a document	21
Adjust the Gamma Value and Hue	23
General Information	23
Use the saved settings to print a document	26
Color Swatch Utility	28
General Information	28
How to Install	28
Additional Information	28
Printing Color Swatches	29
Creating Custom Swatch Colors	31
ICC Profiles	32
General Information	32
How to Install	32
Additional Information	32
LPR Utility	33
General Information	33
LPR Status Box	34
Additional Information	34
Network Printer Status Utility	35
Windows	35
General Information	36
Installation	36
Using	37
Checking the Printer Status	39
OKI Admin Manager Utility	40
General Information	40
How to Install	40
Additional Information	40
OKI Profile Assistant	41
General Information	41
How to Install	41
Additional Information	41
PDF Direct Print Utility	42
General Information	42
How to Install	42
Additional Information	42
Requirements for Use	42
Using	43
Print Job Accounting Utility	45
General Information	45
Additional Information	47
Sample Network Diagram	48
Requirements	49
Requirements	50
Operating System	50
Installation	51
Server Software	51
Installation	52
Client Software	52
Windows Client Computers	52
Client Software	53
User Name Versus Account ID	54
User Name	54
Account ID	54
Examples of Account ID Scenarios:	55
Examples of Account ID Scenarios:	56
Server Software	57
Capabilities	57
Client Settings	57
Capabilities	58
IP Address	59
Starting the Server Software	60
Pull-Down Menus	61
Email Notifications	67
Setting Up	67
Printer Groups	69
Defining	69
Printers	71
Registering	71
Setting Up	76
Setting Up	84
Setting Up	86
Fees	90
Operation at log full	91
Inhibit the initialization of HDD	92
Auto Export Logs	93
Use Restrictions	94
Changing Settings	95
Account IDs	97
Adding	97
email Notifications	107
Restricting Usage	108
Importing from a Registered Printer	109
Changing	112
Deleting	114
Reports	115
Print Logs	115
Log Acquisition Interval	115
Set Up or Change	115
Set Up Items Reported in the Log	116
Excel (Reports Tool)	121
Installing	121
Using	122
Generating a Log Report Using Excel	122
Available Excel Macros	124
Viewing Acquired Logs	126
Items displayed (Log Entries)	127
Client Software	129
Starting the Client Software	129
Job Account Modes	130
Tab Mode	131
Popup Mode	131
Hide Mode	131
[Not supported] Mode	132
Printer Status	133
IP Address	133
Checking	134
Printer Status	135
Network Summary	136
Login as Admin	137
Job Log	138
Printer Menu	139
Troubleshooting	141
Problems / Answers	141
Known Problems / Solutions	142
Uninstall Software	143
Uninstall the Server Software	143
Uninstall the Client Software	144
PrintSuperVision	145
General Information	145
How to Install	145
Additional Information	145
Features	145
Types of Users	146
Guest Users	146
Standard Users	146
Administrators	146
Typical Usage Scenarios	147
System Requirements	148
Server Software	148
Client Software	148
PS Gamma Adjuster Utility	149
General Information	149
How to Install	149
Additional Information	149
Storage Device Manager	150
General Information	150
Summary of Functions	151
Installation	152
Additional Information / Getting Help	153
Network Administrator Functions	154
General Information	154
Notes and Cautions	155
Using	156
Opening the Program	156
Setting Up an Administrative Password	158
Forms	159
PostScript	159
PostScript	160
Step 1: Create the Form	160
Step 2: Create a New Project	161
Step 3a: Add Files to the Project	162
Step 3b: Delete Files from the Project	162
Step 4: Store the Files	163
Step 5: Save the Project and Download it to the Printer	164
Step 6: Test Print the Form	165
PCL	166
PCL	167
Step 1: Create the Forms in Your Software Application	167
Step 2: Create a New Project	167
Step 3: Convert the Files to Binary (.bin) Format	168
Step 3: Convert the Files to Binary (.bin) Format	169
Step 4a: Add Files to the Project	170
Step 4b: Delete Files from the Project	170
Step 5: Check File Settings and Save the Project	171
Step 6: Download the Project	172
Step 7: Test Print the Form	173
Printing the File List	174
Using Storage Device Manager	174
From the Control (Front) Panel	174
View and Delete Files	175
HDD Print Jobs Feature	175
Internal Hard Disk Drive	175
Delete Files	177
Show Resources Feature	177
Internal Hard Disk Drive	177
Overlays	179
What are Overlays?	179
When to Use Overlays	179
Example of Using Overlays	179
Requirements	180
Read This First	180
Hardware / Software Requirements	180
Required Actions	180
Storage Requirements	181
Windows PostScript	182
Creating Files for Overlays	182
Downloading the print file to use as an overlay	184
Defining	186
Printing	188
Editing	190
Deleting	191
Windows PCL	192
Creating Files for Overlays	192
Downloading the print file to use as an overlay	194
Defining	196
Printing	197
Editing	199
Deleting	200
Web Installer	201
General Information	201
How to Install	201
Additional Information	201