Onkyo A-9010 Instruction Manual - Page 14

Troubleshooting

Page 14 highlights

Troubleshooting Before starting the procedure Problems may be solved by simply turning the power on/off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. To return to the default setting When this unit is not operating properly, it may return to normal condition by returning the condition to default setting in following procedure. While the unit is on, press and hold the DIRECT button and press the Í ON/STANDBY button. All the LEDs will go off and the unit will turn into standby mode after approximately 5 seconds later, and the condition will return to default setting. PCM. Inputting a digital format other than PCM may cause loud noise. There is noise. The sound quality is not good. 0 Make sure the speaker cables are connected with the correct polarity. 0 Make sure all audio connecting plugs are pushed in all the way. 0 Place the unit as far away as possible from TVs and other devices that emit strong electromagnetic waves. 0 If you have any devices that emit high-intensity radio waves near the unit, such as a cellular phone that's being used to make a call, the unit may output noise. 0 Bundling audio cables with speaker cables or power cords may degrade the sound quality, so refrain from doing it. 0 Audio performance will be at its best about 10 to 30 minutes after the unit has been turned on and had time to warm up. The RI functions don't work properly. 0 Check that each device is connected correctly. 0 (North American and Continental European models) Check that the RI MODE switch is set correctly. 0 The connecting method may vary depending on the device that will be connected. See the instruction manual for the connected device. The unit does not turn on. 0 Confirm that the power plug is securely plugged in to an outlet. 0 Unplug the power cord once, wait 5 seconds and then plug it in again. The unit turns off unexpectedly. 0 Confirm that the Auto Standby is not enabled. The Auto Standby may operate when the input signal is very small. In such case, set the Auto Standby to Off (> 12). 0 When the protection circuit is activated (because of speaker short-circuit, overload, or over-current), the unit enters standby mode. Remove the source of the problem and turn the unit back on. There's no sound. 0 Make sure the correct input source is selected. 0 Check if the volume is minimized or muting is operating. 0 Check all connections and correct as necessary. 0 While headphones are connected, the speakers output no sound. 0 There may be a loose contact when no sound is output from headphone, so check the connection. 0 (North America and Continental European models) The unit does not support digital formats other than Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit's malfunction. Before you record important data, make sure that the material will be recorded correctly. The unit contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this should happen, unplug the power cord, wait at least 5 seconds, and then plug it again. If the top of this unit is too hot to touch even when no sound is played back, it is necessary to reconsider the installation location. Secure appropriate ventilation so it will not obstruct heat dissipation. En-14

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En-14
Troubleshooting
To return to the default setting
When this unit is not operating properly, it may return to
normal condition by returning the condition to default
setting in following procedure.
While the unit is on, press and hold the DIRECT button
and press the
Í
ON/STANDBY button.
All the LEDs will go off and the unit will turn into standby
mode after approximately 5 seconds later, and the
condition will return to default setting.
The unit does not turn on.
0
Confirm that the power plug is securely plugged in to
an outlet.
0
Unplug the power cord once, wait 5 seconds and then
plug it in again.
The unit turns off unexpectedly.
0
Confirm that the Auto Standby is not enabled. The
Auto Standby may operate when the input signal is
very small. In such case, set the Auto Standby to Off
(
>
12).
0
When the protection circuit is activated (because of
speaker short-circuit, overload, or over-current), the
unit enters standby mode. Remove the source of the
problem and turn the unit back on.
There’s no sound.
0
Make sure the correct input source is selected.
0
Check if the volume is minimized or muting is
operating.
0
Check all connections and correct as necessary.
0
While headphones are connected, the speakers output
no sound.
0
There may be a loose contact when no sound is output
from headphone, so check the connection.
0
(North America and Continental European models)
The unit does not support digital formats other than
PCM. Inputting a digital format other than PCM may
cause loud noise.
There is noise.
The sound quality is not good.
0
Make sure the speaker cables are connected with the
correct polarity.
0
Make sure all audio connecting plugs are pushed in all
the way.
0
Place the unit as far away as possible from TVs and
other devices that emit strong electromagnetic waves.
0
If you have any devices that emit high-intensity radio
waves near the unit, such as a cellular phone that’s
being used to make a call, the unit may output noise.
0
Bundling audio cables with speaker cables or power
cords may degrade the sound quality, so refrain from
doing it.
0
Audio performance will be at its best about 10 to 30
minutes after the unit has been turned on and had time
to warm up.
The RI functions don’t work properly.
0
Check that each device is connected correctly.
0
(North American and Continental European models)
Check that the RI MODE switch is set correctly.
0
The connecting method may vary depending on the
device that will be connected. See the instruction
manual for the connected device.
Onkyo is not responsible for damages (such as CD rental
fees) due to unsuccessful recordings caused by the unit’s
malfunction. Before you record important data, make sure
that the material will be recorded correctly.
The unit contains a microcomputer for signal processing
and control functions. In very rare situations, severe
interference, noise from an external source, or static
electricity may cause it to lockup. In the unlikely event
that this should happen, unplug the power cord, wait at
least 5 seconds, and then plug it again.
If the top of this unit is too hot to touch even when no
sound is played back, it is necessary to reconsider the
installation location. Secure appropriate ventilation so it
will not obstruct heat dissipation.
Before starting the procedure
Problems may be solved by simply turning the power
on/off or disconnecting/connecting the power cord,
which is easier than working on the connection,
setting and operating procedure. Try the simple
measures on both the unit and the connected device.