Palm 3C80401U Handbook - Page 213
Password problems
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Password problems Problem Solution I forgot the password, and my organizer is not locked. You can use Security to delete the password, but your organizer deletes all entries marked as private. However, if you perform a HotSync operation before you delete the password: the HotSync process backs up all entries, whether or not they are marked private. Then, you can follow these steps to restore your private entries: 1. Use the Palm Desktop software and the cradle or infrared communication to synchronize your data. 2. Tap Forgotten Password in Security to remove the password and delete all private records. 3. Perform a HotSync operation to synchronize your data and restore the private records by transferring them from your computer to your organizer. I forgot the password s If you assign a password and lock your and my organizer is organizer, you must perform a hard locked. reset to continue using your organizer. See "Performing a hard reset" in Appendix A for more information. Appendix B Page 205
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