Panasonic KV-S2045C Service Manual - Page 72

Refer to Sec. 2.

Page 72 highlights

KV-S2025C Series / KV-SU225C Series / KV-S2045C Series / KV-SU245C Series Error Code Possible Cause Classified Code ST1 ST2 ST3 ST4 U16 (Jam1: around exit roller 16 00 00 00 Document remains in front of Ending Sensor. Dust on Ending Sensor Mechanical problem (Exit Roller, Drive Belt, Conveyor) Check Point Remove the document from the scanner. Execute Key / Sensor and Sensor Sensitive Level tests on Sec. 9.3.6. to check the sensor condition, and to remove the dust. 1. Execute Feed and Conveyor Motor tests on Sec. 9.3.6. to check the mechanical condition. 2. Check whether the Exit Roller, the Drive belt, and the conveyor to support the Exit Rollers are put together into the scanner, properly. 3. Check the surface of the Exit Roller. a. Configuration: Is the roller shape irregular? Replace the roller. b. Check whether the roller surface is dirty Clean the surface. 4. Check whether the Drive Belt tension is proper. U18 18 00 00 00 Document remains in scanner. (Document remains in Dust on a sensor. scanner) Re-adjust the belt tension. Remove the document from the scanner. 1. Execute Key / Sensor and Sensor Sensitive Level tests on Sec. 9.3.6. to define the sensor which occurs this problem. U23 (Double feed error) 2. Remove the dust on the sensor. 1C 00 00 00 Document length is longer than the paper length set on the PC. 1. Set the parameter of the paper length on the PC, correctly. Thickness of the document is out Set the correct documents on the Feed Tray of specification. according to this scanner specification. Note Refer to Sec. 2. Paper Feed Roller Module or Reassemble the rollers. Retard Roller are not assembled correctly. Rollers (Paper Feed, Separation, Clean the rollers. Retard) are dirty. Rollers' used period has come to Replace the Paper Feed, Separation, and the life. Retard Rollers after checking each roller configuration and Scanner Counter of Service Utility software. Remarks 72

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Error Code
Possible Cause
Check Point
Remarks
Classified Code
ST1
ST2
ST3
ST4
U16
(Jam1: around exit
roller
16
00
00
00
Document remains in front of
Ending Sensor.
Remove the document from the scanner.
Dust on Ending Sensor
Execute
Key / Sensor
and
Sensor Sensitive
Level
tests on Sec. 9.3.6. to check the sensor
condition, and to remove the dust.
Mechanical problem (Exit Roller,
Drive Belt, Conveyor)
1. Execute
Feed
and
Conveyor Motor
tests
on Sec. 9.3.6. to check the mechanical
condition.
2. Check whether the Exit Roller, the Drive
belt, and the conveyor to support the Exit
Rollers are put together into the scanner,
properly.
3. Check the surface of the Exit Roller.
a. Configuration:
Is the roller shape irregular?
Replace the roller.
b. Check whether the roller surface is
dirty
Clean the surface.
4. Check whether the Drive Belt tension is
proper.
Re-adjust the belt tension.
U18
(Document remains in
scanner)
18
00
00
00
Document remains in scanner.
Remove the document from the scanner.
Dust on a sensor.
1. Execute
Key / Sensor
and
Sensor
Sensitive Level
tests on Sec. 9.3.6. to
define the sensor which occurs this
problem.
2. Remove the dust on the sensor.
U23
(Double feed error)
1C
00
00
00
Document length is longer than
the paper length set on the PC.
1. Set the parameter of the paper length on
the PC, correctly.
Thickness of the document is out
of specification.
Set the correct documents on the Feed Tray
according to this scanner specification.
Note
Refer to Sec. 2.
Paper Feed Roller Module or
Retard Roller are not assembled
correctly.
Reassemble the rollers.
Rollers (Paper Feed, Separation,
Retard) are dirty.
Clean the rollers.
Rollers
used period has come to
the life.
Replace the Paper Feed, Separation, and
Retard Rollers after checking each roller
configuration and Scanner Counter of Service
Utility software.
72
KV-S2025C Series / KV-SU225C Series / KV-S2045C Series / KV-SU245C Series