Panasonic KX-PRW130W KX-PRW130W Owner's Manual - Page 54

WPS Easy setting, Cannot obtain IP

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Useful Information Problem "Failed to connect" is displayed. "Wrong password" is displayed. "IP address conflicts" is displayed. "Cannot obtain IP address" is displayed. Cause/solution If you selected "Search for networks" when configuring the base unit R You entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again. If your wireless router is configured to use a hexadecimal password, enter the correct password using numbers 0-9 and letters a-f. If you selected "WPS (Easy setting)" when configuring the base unit R Your wireless router uses WEP encryption. Configure the wireless router to use another type of encryption, such as WPA2-PSK (AES) encryption, and try again. R Your wireless router's "stealth mode" feature is turned on, or its "SSID broadcast" feature is turned off. Change this setting before configuring the base unit to connect to your wireless router, and then change it back when finished. If you have configured your wireless router to use MAC address filtering R Make sure you add the base unit's MAC address to the list of authorized MAC addresses. If the base unit's Wi-Fi repeater mode feature is turned on, the base unit has two MAC addresses ("" and ""). Add them both to the list. R You entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again. R The IP address assigned to the base unit is also assigned to another device on your network. Check the IP address settings of the base unit and other devices on the network. R Your wireless router does not support DHCP, or the DHCP feature of your wireless router is turned off. If your wireless router supports DHCP, make sure that its DHCP feature is turned on. If DHCP is not available, set the base unit's IP settings manually. See "Advanced configuration (static IP settings)", page 44. 54 For assistance, please visit http://www.panasonic.com/help

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Problem
Cause/solution
“
Failed to connect
”
is displayed.
If you selected “
Search for networks
” when configuring
the base unit
R
You entered the wrong password when configuring the base
unit to connect to your wireless router. Confirm the password
and try again. If your wireless router is configured to use a
hexadecimal password, enter the correct password using
numbers 0-9 and letters a-f.
If you selected “
WPS (Easy setting)
” when configuring
the base unit
R
Your wireless router uses WEP encryption. Configure the
wireless router to use another type of encryption, such as
WPA2-PSK (AES) encryption, and try again.
R
Your wireless router’s “stealth mode” feature is turned on, or
its “SSID broadcast” feature is turned off. Change this setting
before configuring the base unit to connect to your wireless
router, and then change it back when finished.
If you have configured your wireless router to use MAC
address filtering
R
Make sure you add the base unit’s MAC address to the list of
authorized MAC addresses. If the base unit’s Wi-Fi repeater
mode feature is turned on, the base unit has two MAC
addresses (
“
<MAC addr.(Client)>
”
and
“
<MAC addr.
(AP)>
”
). Add them both to the list.
“
Wrong password
”
is
displayed.
R
You entered the wrong password when configuring the base
unit to connect to your wireless router. Confirm the password
and try again.
“
IP address
conflicts
”
is displayed.
R
The IP address assigned to the base unit is also assigned to
another device on your network. Check the IP address settings
of the base unit and other devices on the network.
“
Cannot obtain IP
address
”
is displayed.
R
Your wireless router does not support DHCP, or the DHCP
feature of your wireless router is turned off. If your wireless
router supports DHCP, make sure that its DHCP feature is
turned on. If DHCP is not available, set the base unit’s IP
settings manually. See “Advanced configuration (static IP
settings)”, page 44.
54
For assistance, please visit http://www.panasonic.com/help
Useful Information