Panasonic KX-TG2130W KXTG2130 User Guide - Page 27

Useful Information, Caller ID, REDIAL, Problem, Cause/solution

Page 27 highlights

Problem Static is heard, sound cuts in and out. Interference from other electrical units. I cannot make a call. I cannot redial by pressing {REDIAL}. I cannot have a conversation using the headset. I cannot make long distance calls. I cannot page the handset. Caller ID Problem I cannot dial the phone number edited in the caller list. The 2nd caller's information is not displayed during an outside call. Useful Information Cause/solution L Move the handset and the base unit away from other electrical appliances. L Move the handset closer to the base unit. L Press {CH} to select a clearer channel in the talk mode. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The dialing mode may be set incorrectly. Change the setting (page 13). L The base unit is in use. Try again later. L If the last number dialed was more than 24 digits long, the number will not be redialed correctly. Dial the number manually. L Make sure that an optional headset is connected properly (page 25). L Make sure that you have long distance service. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Cause/solution L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance "1" or the area code is missing). Edit the phone number with another pattern (page 19). L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service. After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). For assistance, please visit http://www.panasonic.com/help 27

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Useful Information
For assistance, please visit http://www.panasonic.com/help
27
Caller ID
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
L
Move the handset and the base unit away from other
electrical appliances.
L
Move the handset closer to the base unit.
L
Press
{
CH
}
to select a clearer channel in the talk mode.
L
If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
I cannot make a call.
L
The dialing mode may be set incorrectly. Change the
setting (page 13).
L
The base unit is in use. Try again later.
I cannot redial by
pressing
{
REDIAL
}
.
L
If the last number dialed was more than 24 digits long,
the number will not be redialed correctly. Dial the
number manually.
I cannot have a
conversation using the
headset.
L
Make sure that an optional headset is connected
properly (page 25).
I cannot make long
distance calls.
L
Make sure that you have long distance service.
I cannot page the
handset.
L
The called handset is too far from the base unit.
L
The called handset is in use. Try again later.
Problem
Cause/solution
I cannot dial the phone
number edited in the
caller list.
L
The phone number you dialed might have an incorrectly
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 19).
The 2nd caller’s
information is not
displayed during an
outside call.
L
In order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
service provider and subscribe to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services
(CWID).
Problem
Cause/solution