Panasonic WJHD316 WJHD309 User Guide - Page 158
Troubleshooting
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TROUBLESHOOTING Check the following before requesting repair. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Problem Check item/Remedy Page Power is not turned on. • Check if the power plug is properly connected to the AC - outlet. • Check if the power cord is properly inserted into the power socket of the unit. - The HDD SAFETY MODE window is displayed after turning on the power of the unit. • The HDD SAFETY MODE is set to ON. In this case, set the HDD SAFETY MODE to OFF. Refer to p. 68. No camera image is displayed on MON 1, MON 2, and the VGA monitor • Check if the lens covers of the cameras have been - removed. • Check if the power is supplied to cameras and connected - devices. • Check if the cable connections are correct. Refer to p. 70. • Check the brightness and contrast settings of the moni- - tors. • Can the users display camera images on the monitors? Check the level settings of the users logging in. Refer to p. 123 and 125. The log-in menu does not appear even if you press the button of the unit. • Check if any user has logged in with the system controller. - The camera image is dim. • Check if dust may be sticking to the camera lens. - Cannot open SETUP MENU. 158 • Can the users display the SETUP MENU on the monitors? Refer to p. 123 Check the level settings of the users logging in. and 125. • Check if monitor 1 is used to display the SETUP MENU. The SETUP MENU cannot be displayed on monitor 1. Refer to page 10.