Ricoh 2210L Operating Instructions - Page 164
Faxing Problems, The Phone bookdocument
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Faxing Problems Condition Suggested solutions The machine is not working, there is no display and the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power to the electrical receptacle. No dial tone sounds. • Check that the phone line is connected properly. • Check that the phone socket in the wall is working by plugging in another phone. The numbers stored in the memory do not dial correctly. Make sure that the numbers are stored in the memory correctly. Print a Phone Book list, referring to page page 4.21. The Phone bookdocument does not feed into the machine. • Make sure that the document is not wrinkled and you are putting it in correctly. Check that the document is the right size, not too thick or thin. • Make sure that the control panel is firmly closed. Faxes are not received automatically. • Fax mode should be selected. • Make sure that there is paper in the tray. • Check to see if the display shows "Memory Full." The machine does not send. • Make sure that the document is loaded in the ADF. • "TX" should show up on the display. • Check the other fax machine you are sending to, to see if it can receive your fax. The incoming fax has blank spaces or is received with a poor-quality. • The fax machine sending you the fax may be faulty. • A noisy phone line can cause line errors. • Check your machine by making a copy. • The toner cartridge may be empty. Replace the toner cartridge, referring to page 7.8. Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam. There are lines on the Check your scanning glass for marks and clean it. See documents you send. page 7.5. 8 The machine dials a The other fax machine may be turned off, out of paper or number, but a connection cannot answer incoming calls. Speak with the other with another fax machine machine operator and ask her/him to clear out the fails. problem. TROUBLESHOOTING 8.21