Ricoh Pro C5110s User Guide

Ricoh Pro C5110s Manual

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  • Ricoh Pro C5110s | User Guide - Page 1
    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. For safe and correct use, be sure to read the Safety
  • Ricoh Pro C5110s | User Guide - Page 2
    Tools] key Press to change the default settings to meet your requirements. See "Accessing User Tools", Connecting the Machine/ System Settings . You can find out where to order expendable supplies and where to call when a malfunction occurs. You can also print these details. See "Checking Inquiry
  • Ricoh Pro C5110s | User Guide - Page 3
    printing. 1111[Clear] key Press to delete a number entered. 1111Number keys Use to enter the numbers for copies and data for the selected function. 1111Function keys No functions are registered to the function keys as a factory default USB
  • Ricoh Pro C5110s | User Guide - Page 4
    Guide Paper Specifications and Adding Paper , Basic Copying) A Press the {Home} key on the bottom left of the control panel, and press the [Copier] icon sided page on one 2-sided page. D Make desired settings. E Enter the number of copies. F Press the {Start} key. Combine 1-sided Combine Copies
  • Ricoh Pro C5110s | User Guide - Page 5
    number of copies. F Place the originals, and then press the {Start} key. Staple print on demand. • To reduce network load. How to use in copy mode... A Press [Store File]. B Enter a file name, user name, or password bottom left of the control panel, and press the date, page numbers, etc. Cover/Slip
  • Ricoh Pro C5110s | User Guide - Page 6
    Guide To use the scanner functions, several settings must be made beforehand. For details about these settings, see "Accessing User Scan Using WSD (Web Services on Devices) D Store to Hard Disk E Save to Memory Storage Device F Scan to Delivery Server G Scan via TWAIN Driver For details about C, E,
  • Ricoh Pro C5110s | User Guide - Page 7
    F If necessary, specify file information, such as [User Name], [File Name], and [Password]. G Press [OK]. H If necessary, press [ control panel, and press the [Scanner] icon on the [Home] screen. B Press [Select Stored File]. The list of stored files is displayed. Chapter references in this guide
  • Ricoh Pro C5110s | User Guide - Page 8
  • Ricoh Pro C5110s | User Guide - Page 9
    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Model-Specific Information...7 Names of Major Features...8 1. What You Can Do with This Machine Reducing my Costs...9 Converting Documents to Electronic Formats Easily 10 Registering Destinations...11 Operating the
  • Ricoh Pro C5110s | User Guide - Page 10
    from the Paper Tray 66 Sort...67 Changing the Number of Sets...68 Storing Data in the Document Server...70 4. Print Quick Install...71 Displaying the Printer Driver Properties...72 Standard Printing...73 When Using the PCL 6 Printer Driver...73 Printing on Both Sides of Sheets...74 When Using the
  • Ricoh Pro C5110s | User Guide - Page 11
    Control Panel 77 Printing on Envelopes Using the Printer Driver 77 Saving and Printing 91 Entering an E-mail Address Manually...92 Basic Procedure for Storing Toner Precautions for Loading Paper...103 Fanning the Paper...103 Loading Paper into Tray 1...106 Loading Paper into the A3/11 × 17 Tray Unit
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    Adding Toner...148 Sending Scanned Documents When Toner Has Run Out 150 Disposing of Used Toner...150 Menu Items and Functions...151 9. Troubleshooting When 171 Messages Displayed on the Control Panel When Using the Printer Function 171 Messages Printed on the Error Logs or Reports When Using
  • Ricoh Pro C5110s | User Guide - Page 13
    Book Is Updated...203 When Data Cannot Be Sent Due to a Problem with the Destination 204 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 205 When Problems Occur While Logging In 206 When the User Lacks Privileges to Perform an Operation 207 When the LDAP Server
  • Ricoh Pro C5110s | User Guide - Page 14
    How to Read the Manuals Symbols Used in the Manuals This manual uses the following explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It page 7 "Model-Specific Information". 6
  • Ricoh Pro C5110s | User Guide - Page 15
    . Read the label. CUV122 The following information is region-specific. Read the information under the symbol that corresponds to the CODE XXXX -17 • 208-240 V • Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units
  • Ricoh Pro C5110s | User Guide - Page 16
    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder ADF • LCIT RT4020 Large Capacity Tray (LCT) • LCIT RT4030 Wide Large Capacity Tray (Wide LCT) • Multi-Folding Unit FD4000 Multi-folding unit • Decurler Unit DU5020 Decurler unit 8
  • Ricoh Pro C5110s | User Guide - Page 17
    You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server
  • Ricoh Pro C5110s | User Guide - Page 18
    1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in
  • Ricoh Pro C5110s | User Guide - Page 19
    Registering Destinations Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan . 11
  • Ricoh Pro C5110s | User Guide - Page 20
    as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print . Changing the initial settings of
  • Ricoh Pro C5110s | User Guide - Page 21
    Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. Customizing the [Home] Screen CUM002 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You
  • Ricoh Pro C5110s | User Guide - Page 22
    Server . • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. See "Stamps", Copy/ Document . See "Reducing or Enlarging Originals", Copy/ Document Server . • Copier functions such as Duplex, Combine, Booklet, and Magazine allow you to
  • Ricoh Pro C5110s | User Guide - Page 23
    Making Copies Using Various Functions • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server . 15
  • Ricoh Pro C5110s | User Guide - Page 24
    sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print. See "Storing Documents in the Hard Disk Drive and Printing them", Print . • The finisher allows you to collate, staple, and punch holes in your
  • Ricoh Pro C5110s | User Guide - Page 25
    via the network. You can also change print settings and print multiple documents (Document Server). CUM004 • You can retrieve stored documents scanned in scanner mode to your computer. • Using the file format converter, you can download documents stored in copier, Document Server, or printer mode to
  • Ricoh Pro C5110s | User Guide - Page 26
    1. What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines
  • Ricoh Pro C5110s | User Guide - Page 27
    server or send them to a folder in a computer on the same network. See "Basic Procedure for Delivering Files", Scan . • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan . *1 The ScanRouter delivery
  • Ricoh Pro C5110s | User Guide - Page 28
    can be searched by using the text search function or copied to another document. CUL003 • To use this function, the optional OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and
  • Ricoh Pro C5110s | User Guide - Page 29
    from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the data on the hard disk to minimize the risk of information leakage. • You can limit the usage of functions for each user. • See Security Guide . 21
  • Ricoh Pro C5110s | User Guide - Page 30
    's scanner functions. Both delivered files and user information can be controlled. [email protected] A 600 dpi 600 dpi A [email protected] CUL004 • You must set up and configure a Windows server to use the distributed scan management system. This system is supported
  • Ricoh Pro C5110s | User Guide - Page 31
    out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using Web Image Monitor", Connecting the Machine/ System Settings . • See Web Image
  • Ricoh Pro C5110s | User Guide - Page 32
    users that unauthorized copying is being attempted. If the document is copied on a machine without the Copy Data Security Unit, the hidden text becomes conspicuous in the copy, showing that the copy is unauthorized. • Using the copier function or the printer driver, you can embed text in the printed
  • Ricoh Pro C5110s | User Guide - Page 33
    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 8
  • Ricoh Pro C5110s | User Guide - Page 34
    2. Getting Started 3. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 4. Front cover Open to change toner cartridges. 5. Drawer Pull change the waste toner bottle. 8. Main power switch To operate the machine, the main power switch must be on. If it is off,
  • Ricoh Pro C5110s | User Guide - Page 35
    extender to support large paper. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4. Extender Pull this extender out when loading sheets larger than A4 5. Bypass tray , 81/2 × 11 in the bypass tray. Use to copy or print
  • Ricoh Pro C5110s | User Guide - Page 36
    2. Getting Started 6. Vents Prevent overheating. Rear and left view 1 CUV103 1. Vents Prevent overheating. Guide to Functions of the Attention Light This section introduces functions of the attention light. • Do not push or pull the attention light when installed to
  • Ricoh Pro C5110s | User Guide - Page 37
    . Status Printing • Scanning • Data in Error occurred (Example) • When the service call message appears • Paper jam • Out of paper • Out of toner • Memory overflow Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 29
  • Ricoh Pro C5110s | User Guide - Page 38
    2. Getting Started Lamp The top lamp flashes yellow. Status Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 30
  • Ricoh Pro C5110s | User Guide - Page 39
    paper is delivered here face down. 2. Wide LCT Holds 2,000 sheets of paper. Use to copy or print onto OHP transparencies, adhesive labels, translucent paper, and custom size paper. 3. Extension unit Attached to the LCT and holds 2,500 sheets of B4 JIS , A4 , 81/2 × 14 , or 81/2 × 11 4. Large
  • Ricoh Pro C5110s | User Guide - Page 40
    into copied or printed paper. To use the twin interposer, Finisher SR4110 is required. 10. Multi-folding unit The Multi-folding unit can apply the -folding unit, Finisher SR4090, Booklet Finisher SR4100, or Finisher SR4110 is required. 11. Finisher SR4110 Sorts, stacks, and staples multiple sheets
  • Ricoh Pro C5110s | User Guide - Page 41
    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [Language] key until the language you want to display appears. CUV112 33
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    press the [Home] key. 1 2 34 5 9 8 7 6 CUV118 1. [Copier] Press to make copies. For details about how to use the copy function, see a printer. For details about how to make settings for the printer function, see Print . 4. Home screen image You can display an image on the [Home] screen,
  • Ricoh Pro C5110s | User Guide - Page 43
    Screen". The program number appears on the or print documents on copier or scanner mode, or Web pages registered in Favorites using the browser function. You can also review user authentication is enabled, shortcuts to Web pages that are registered to Favorites by User can also be registered to a user
  • Ricoh Pro C5110s | User Guide - Page 44
    in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management icons to the [Home] screen using the User Tools In the following procedure, a shortcut to a copier program is registered to the [Home] screen. 1. Register
  • Ricoh Pro C5110s | User Guide - Page 45
    3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press the [Program] tab. How to Use the [Home] Screen 37
  • Ricoh Pro C5110s | User Guide - Page 46
    2. Getting Started 6. Make sure that [Copier Program] is selected. 7. Select the program you want to add. 8. Specify the position where [Blank] is displayed. 9. Press [OK]. 10. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
  • Ricoh Pro C5110s | User Guide - Page 47
    , Cover/Slip Sheet, Edit / Stamp, 2 Sided / Book, number of prints Scanner: Scan Settings, density, Original Feed Type, Send File Type / Name (except for Security Settings and Start No.), Store File (except for User Name, File Name, and Password), Preview, Destinations selected from the Address Book
  • Ricoh Pro C5110s | User Guide - Page 48
    number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit]. • You can enter up to 34 characters for a program name. • When a specified program is registered as the default, its values become the default under [Paper Tray Priority: Copier] will be selected first.
  • Ricoh Pro C5110s | User Guide - Page 49
    ] in [Dup./ Combine/Series] and [Staple: Center] in [Finishing]. Unified-size copy Specify [Mixed Sizes] in [Special Original] and [Auto Reduce / Enlarge] in the initial display. Effect You can save paper and toner. You can increase security awareness by printing "CONFIDENTIAL" and the date on
  • Ricoh Pro C5110s | User Guide - Page 50
    in [Finishing]. A3 size paper is folded to A4 size. You can print various size copies onto one size of paper, so they are easier to by a folder name) You can use folders to organize stored files by user name or intended use. Scanner mode Program name Program description Effect Easy PDF scan
  • Ricoh Pro C5110s | User Guide - Page 51
    page original as one file by splitting it into groups of a specified number of pages. High resolution scan Specify settings to save scanned data in by user name or intended use. • Depending on the options installed, some functions cannot be registered. For details, see "Functions Requiring
  • Ricoh Pro C5110s | User Guide - Page 52
    2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 44
  • Ricoh Pro C5110s | User Guide - Page 53
    this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out. When this is done, machine power is off. Use this switch only when necessary. Confirm how much power the options draw, and then plug them into an outlet that is nearby
  • Ricoh Pro C5110s | User Guide - Page 54
    2. Getting Started 1. Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 46
  • Ricoh Pro C5110s | User Guide - Page 55
    for the Login User Name, Login Password, and User Code. For details about user authentication, see Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "User Code". User Code Authentication Using the Control Panel This section
  • Ricoh Pro C5110s | User Guide - Page 56
    2. Getting Started 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging
  • Ricoh Pro C5110s | User Guide - Page 57
    Placing Originals Placing Originals on the Exposure Glass Placing Originals • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF
  • Ricoh Pro C5110s | User Guide - Page 58
    2. Getting Started 1 1. Sensors CVA058 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. 1 2 CVA059 1. Limit mark 2. Original guide 50
  • Ricoh Pro C5110s | User Guide - Page 59
    of the control panel, and press the [Copier] icon on the [Home] screen. CUV108 2. Make sure that no previous settings remain. When there are previous settings remaining, press the [Reset] key. 3. Place the originals. 4. Make desired settings. 5. Enter the number of copies with the number
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    [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the copy job is finished
  • Ricoh Pro C5110s | User Guide - Page 61
    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is
  • Ricoh Pro C5110s | User Guide - Page 62
    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 54
  • Ricoh Pro C5110s | User Guide - Page 63
    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-
  • Ricoh Pro C5110s | User Guide - Page 64
    3. Copy Original Placing originals Original Orientation Orientation Top to Top Copy 1. Press [Dup./Combine/Series]. Top to Bottom 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want
  • Ricoh Pro C5110s | User Guide - Page 65
    7. Select the original orientation, and then press [OK]. Duplex Copying 8. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 •
  • Ricoh Pro C5110s | User Guide - Page 66
    3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK]. 58
  • Ricoh Pro C5110s | User Guide - Page 67
    The image position of Combine differs according to original orientation and the number of originals to be combined. • Portrait ( ) originals CKN015 • Landscape ( ) originals CKN016 Placing originals (originals placed in the ADF) The default value for the copy order in the Combine function is [From
  • Ricoh Pro C5110s | User Guide - Page 68
    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
  • Ricoh Pro C5110s | User Guide - Page 69
    [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you selected [2 Sided], you can change the orientation. 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [OK]. 7. Select the paper size. 8. Place the originals, and then press the [Start] key. Two-Sided
  • Ricoh Pro C5110s | User Guide - Page 70
    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2
  • Ricoh Pro C5110s | User Guide - Page 71
    4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper size. 10. Place the originals, and then press the [Start] key. 63
  • Ricoh Pro C5110s | User Guide - Page 72
    vertical length: 100.0-330.2 mm (3.94-13.00 inches) • When prints are delivered to the shift tray of Finisher SR4110: Horizontal length: 139.7- Size]. 5. Enter the horizontal size with the number keys, and then press [ ]. 6. Enter the vertical size with the number keys, and then press [ ]. 7. Press
  • Ricoh Pro C5110s | User Guide - Page 73
    of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper Recommended Paper Sizes and Types". For details about how to handle envelopes, supported envelope types, and how to load envelopes, see page 138 "Envelopes
  • Ricoh Pro C5110s | User Guide - Page 74
    3. Copy 1. Load the envelopes face up in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Specify the envelope size, and then press [OK] twice. 5. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper
  • Ricoh Pro C5110s | User Guide - Page 75
    cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. CKN018 Rotate Sort
  • Ricoh Pro C5110s | User Guide - Page 76
    5. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. 6. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. 1. While "Copying..." is displayed
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    Sort 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again. 69
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    copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on 97 "Storing Data". 1. Press [Store File]. 2. Enter a file name, user name, or password if necessary. 3. Specify a folder in which to store the document if
  • Ricoh Pro C5110s | User Guide - Page 79
    is required to install the drivers. Log on as an Administrators group member. 1. Quit all applications. (Do not close this manual.) 2. Configure the user code, default printer, and shared printer as necessary. 10. Click [Continue]. The installation starts. If the [User Account Control] dialog box
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    explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer
  • Ricoh Pro C5110s | User Guide - Page 81
    Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print
  • Ricoh Pro C5110s | User Guide - Page 82
    , Blue, Ivory, Orange, Pink, Red, Gray, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences
  • Ricoh Pro C5110s | User Guide - Page 83
    multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the [Select Printer] list, select the printer you want to use. 3. Click [Preferences]. 4. Click the
  • Ricoh Pro C5110s | User Guide - Page 84
    4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 76
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    on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel 1. Load envelopes in the paper tray. 2. Press the [Tray Paper Settings] key. CVK003 3. Select the paper tray
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    4. Print 5. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 6. In the "Paper Type:" list, select [Envelope]. 7. Change any other print settings if necessary. 8. Click [OK]. 9. Start printing from the application's [Print] dialog box. 78
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    Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly. If you accidentally cancel a print job, use the control panel of the machine
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    by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel
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    System Settings, and register the address of the destination computer to the address book. 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CUV108 2. Make sure that no previous settings remain. If a previous setting remains, press the
  • Ricoh Pro C5110s | User Guide - Page 90
    is the operating system, and the computer is a member in a network domain. Write down the confirmed information. Step 1: Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to. 1. On the [Start] menu, point to [All Programs
  • Ricoh Pro C5110s | User Guide - Page 91
    only to specific users. Use the following procedure to remove "Everyone" and specify user access rights. Users or Groups] window, click [OK]. 12. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control
  • Ricoh Pro C5110s | User Guide - Page 92
    access to, and then click [OK]. 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. 9. Press [OK] twice. Registering an
  • Ricoh Pro C5110s | User Guide - Page 93
    ". When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in "Default User Name / Password (Send)" of File Transfer settings are applied. 11. Press [Change] under "Login User Name". 12. Enter the login user name of the destination computer, and then press [OK
  • Ricoh Pro C5110s | User Guide - Page 94
    If the connection test fails, check the settings, and then try again. 21. Press [OK]. 22. Press [Exit]. 23. Press the [User Tools] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer
  • Ricoh Pro C5110s | User Guide - Page 95
    . 4. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, folder name, or e-mail address. 5. Press [Folder]. 6. Press the protocol which is not currently selected. A confirmation
  • Ricoh Pro C5110s | User Guide - Page 96
    for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard. 7. Depending on the destination setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 8. Press [Connection
  • Ricoh Pro C5110s | User Guide - Page 97
    Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CUV108 2. Make sure that no previous settings remain. If a previous setting remains, press the
  • Ricoh Pro C5110s | User Guide - Page 98
    e-mail notification when the email recipient has opened the e-mail. 9. Press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools] key. 2. Press [Address Book Mangmnt]. 3. Check that [Program / Change] is selected. 4. Press [New Program]. 5. Press [Change] under "Name". The
  • Ricoh Pro C5110s | User Guide - Page 99
    Mangmnt]. 3. Check that [Program / Change] is selected. 4. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, folder name, or e-mail address. 91
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    5. Scan 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 92
  • Ricoh Pro C5110s | User Guide - Page 101
    You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area from the loss of files. 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CUV108 2. Make sure
  • Ricoh Pro C5110s | User Guide - Page 102
    Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK
  • Ricoh Pro C5110s | User Guide - Page 103
    ] If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned. • Multi-page: [TIFF], [PDF] If you select a multi-page file type when scan multiple originals, scanned pages are
  • Ricoh Pro C5110s | User Guide - Page 104
    5. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 96
  • Ricoh Pro C5110s | User Guide - Page 105
    setting, [Access Privileges] may appear instead of [User Name]. For details about the Address Book, see "Registering Addresses and Users", Connecting the Machine/ System Settings . Password To prevent unauthorized printing, you can specify a password for any stored document. A protected document can
  • Ricoh Pro C5110s | User Guide - Page 106
    in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 7. Press [File Name]. 8. Enter a file name, and then press [OK]. 9. Press [Password]. 10. Enter a password with the number keys, and then press [OK]. You can use four to eight digits for
  • Ricoh Pro C5110s | User Guide - Page 107
    stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Output], [Finisher], [Folding Unit]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) • [Edit / Stamp
  • Ricoh Pro C5110s | User Guide - Page 108
    6. Document Server 100
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    following areas: 2 3 1 4 5 CVD002 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed. The link to Help and dialog box for keyword search appears. 101
  • Ricoh Pro C5110s | User Guide - Page 110
    update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in
  • Ricoh Pro C5110s | User Guide - Page 111
    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take
  • Ricoh Pro C5110s | User Guide - Page 112
    8. Adding Paper and Toner 1. Loosen the stack by riffling the sheets. CVA068 2. Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070 104
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    3. Make sure there is space between the sheets. Precautions for Loading Paper CVA071 105
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    Paper and Toner Loading Paper into Tray 1 (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on 81/2 × 11 representative. (mainly North America) Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 representative. from Tray 1, contact your service from Tray
  • Ricoh Pro C5110s | User Guide - Page 115
    • Left half of the tray pulled out Loading Paper into Tray 1 CVA003 3. Carefully push the paper tray fully in. • You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use. 107
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    Paper and Toner Loading Paper into the A3/11 × 17 Tray Unit (mainly Europe and Asia) A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 81/2 × 14 , or 81/2 × 11 , contact your service representative. (mainly North America) , B4 JIS , 11 × 17 , A3/11 × 17 tray unit can hold
  • Ricoh Pro C5110s | User Guide - Page 117
    position of the tray's side fences may slip out of place. • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the stops. CVA006 2. Square the paper and load it print side down. Do not stack paper over the limit mark. CVA007 3. Carefully push the paper
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    8. Adding Paper and Toner • Various sizes of paper can be loaded in Trays 2 and 3 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2 and 3", Paper Specifications and Adding Paper . • You can load envelopes in Trays 2 and 3. When loading
  • Ricoh Pro C5110s | User Guide - Page 119
    and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do 2. Insert the paper print side up as far as it will go into the machine. 3. Align the paper guides to the paper size. If the guides are not flush against
  • Ricoh Pro C5110s | User Guide - Page 120
    8. Adding Paper and Toner • When loading thick paper, thin paper, OHP transparencies, or translucent paper, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see page 121 "Loading Orientation-fixed Paper or Two-sided Paper". • You
  • Ricoh Pro C5110s | User Guide - Page 121
    representative. (mainly North America) The LCT can hold 81/2 × 11 paper only. If you want to print on A4 or B5 JIS from the LCT, contact your service representative. The extension unit is required to load A4 , B4 JIS , 81/2 × 14 , or 81/2 × 11 . • Check the paper edges are aligned at the left
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    8. Adding Paper and Toner CVA025 4. Load paper by repeating steps 2 and 3. 5. Close the top cover of the LCT. 114
  • Ricoh Pro C5110s | User Guide - Page 123
    used, and then pull the tray carefully out until it stops. CVA026 2. Load paper into the paper tray with print side up. Do not stack paper over the limit mark. CVA027 3. Carefully push the paper tray fully in. Paper Size in the Wide Large Capacity Tray", Paper Specifications and Adding Paper . 115
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    8. Adding Paper and Toner • You can load envelopes in the wide LCT. When loading envelopes, place them in the correct orientation. For details, see page 138 "Envelopes". 116
  • Ricoh Pro C5110s | User Guide - Page 125
    Z-fold function, the paper in the interposer must be of the same size as the prints after they have been folded. If the paper in the interposer is larger than the in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the
  • Ricoh Pro C5110s | User Guide - Page 126
    8. Adding Paper and Toner Interposer ADF 118
  • Ricoh Pro C5110s | User Guide - Page 127
    , if necessary. 1 CVA033 1. Paper extenders • Load paper with its printed side up (the front side). • Load paper in the twin interposer in the same orientation as paper in the paper tray. • The staple position or punch hole position will be on the left side of the paper
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    8. Adding Paper and Toner • To load the paper in the twin interposer, align the orientation of originals in the ADF as shown below. Twin interposer ADF 120
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    fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input / Output] under the
  • Ricoh Pro C5110s | User Guide - Page 130
    8. Adding Paper and Toner Original orientation Exposure glass ADF Unreadable orientation • Copy • Scanner • Paper orientation • Copier mode Copy side One-sided Tray 1 Trays 2-3 LCT Bypass tray or wide LCT Two-sided • Printer mode Print side One-sided Tray 1 Trays 2-3 LCT Bypass tray
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    Paper • In copier mode: • For details about how to make two-sided copies, see page 55 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings. • If
  • Ricoh Pro C5110s | User Guide - Page 132
    Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple sizes specified above, contact your service representative. Tray 1 (A3/11 × 17 tray unit) Paper type and weight 52.3-
  • Ricoh Pro C5110s | User Guide - Page 133
    inches Horizontal: 8.27-17.28 inches *1 To load paper any of the sizes specified above, contact your service representative. *2 For details about how to load custom size paper, contact your service representative. Trays 2 and 3 Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index
  • Ricoh Pro C5110s | User Guide - Page 134
    8. Adding Paper and Toner Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 7 Paper size Select the paper size using the
  • Ricoh Pro C5110s | User Guide - Page 135
    : C5 Env Paper capacity • : 50 sheets • : 25 sheets *1 For details about how to load custom size paper, contact your service representative. *2 The tab sheet holder is required. Bypass tray Paper type and weight 52.3-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Paper Weight 1-Paper Weight 8 Paper
  • Ricoh Pro C5110s | User Guide - Page 136
    8. Adding Paper and Toner Paper type and weight 52.3-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Paper Weight 1-Paper Weight 8 Paper size *1 11 × 17 , 81/2 × 14 , 81/2 × 13 ,
  • Ricoh Pro C5110s | User Guide - Page 137
    that are installed. For details about the available paper sizes for each option, see "Specifications", Maintenance and Specifications . LCT Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 JIS *1 To load paper any of the sizes specified above, contact your service representative. 129
  • Ricoh Pro C5110s | User Guide - Page 138
    8. Adding Paper and Toner Extension unit Paper type and weight 52.3-216.0 g/m2 (14.0 lb. JIS , 81/2 × 14 , 81/2 × 11 *1 To load paper any of the sizes specified above, contact your service representative. Wide LCT Paper type and weight 52.3-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Paper Weight
  • Ricoh Pro C5110s | User Guide - Page 139
    Recommended Paper Sizes and Types Paper type and weight 52.3-300.0 g/m2 (14.0 lb. Bond-165.0 lb. Index) Paper Weight 1-Paper Weight 8 Paper size Select the paper size using the Tray Paper Settings menu: Paper capacity 2000 sheets A6 *1, B5 JIS , B6 JIS *1, 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81
  • Ricoh Pro C5110s | User Guide - Page 140
    8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Label paper (adhesive required. *3 Available paper sizes differ depending on the options that are installed. For details about the available paper sizes for each option, see "Specifications", Maintenance and Specifications
  • Ricoh Pro C5110s | User Guide - Page 141
    17 , 81/2 × 11 , 81/4 × 13 , 8 × 13 , 12 × 18 81/2 × 13 , 71/4 × 101/2 , 12 × 18 *1 If you want to make these sizes detectable, contact your service representative. Twin interposer Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 6 Paper size Paper
  • Ricoh Pro C5110s | User Guide - Page 142
    8. Adding Paper and Toner Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 6 Paper size Select the paper size using the
  • Ricoh Pro C5110s | User Guide - Page 143
    83.0-119.0 lb. Index 119.1-141.0 lb. Index 141.1-165.0 lb. Index *1 Print quality will decrease if the paper you are using is close to the minimum or produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the tables
  • Ricoh Pro C5110s | User Guide - Page 144
    Toner • When loading thick paper of 127.5-300.0 g/m2 (47.0 lb. Cover-165.0 lb. Index), see page 137 "Thick Paper". • When loading envelopes, see page 138 "Envelopes". • When copying or printing a copy run to replenish paper when making a large number of copies. You can specify the paper type of the
  • Ricoh Pro C5110s | User Guide - Page 145
    stack. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before Direction of paper grain Tray 1, LCT Trays 2-3 Bypass tray, wide LCT Not supported • Select [Paper Weight 5], [Paper Weight 6], [Paper Weight 7], or
  • Ricoh Pro C5110s | User Guide - Page 146
    Adding Paper and Toner Envelopes This into the machine) by running a pencil or ruler across them. In copier mode The way to load envelopes varies depending on the orientation of the of the machine • Side to be printed: face down • Flaps: open • Bottom side of envelopes: toward the left of the machine
  • Ricoh Pro C5110s | User Guide - Page 147
    , see page 65 "Copying onto Envelopes". In printer mode The way to load envelopes varies depending on the orientation of the envelopes. When printing onto envelopes, load them according to the applicable orientation shown below: How to load envelopes Types of envelopes Trays 2-3 Bypass tray, wide
  • Ricoh Pro C5110s | User Guide - Page 148
    driver and specify the thickness of envelopes. For details, see page 77 "Printing on Envelopes". Rotate the print image by 180 degrees using the printer driver when printing if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Flatten out prints if
  • Ricoh Pro C5110s | User Guide - Page 149
    Types • Check the envelopes are not damp. • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased. • Depending on the environment, copying or printing on envelopes may wrinkle them even if they are recommended. • Certain types of envelopes might
  • Ricoh Pro C5110s | User Guide - Page 150
    8. Adding Paper and Toner Registering a Custom Paper You can register up to 100 custom papers. tray that you want to use. Tray compatibility depends on the paper's size and type. • When the number of registered custom papers reaches the maximum, you will not be able to register a new custom paper.
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    paper's type from the paper library The paper library contains the optimum printing conditions not only for each commercially available paper but also for each type to weight. • Manually specifying a paper's type and weight You can register a custom paper by manually specifying its type and
  • Ricoh Pro C5110s | User Guide - Page 152
    8. Adding Paper and Toner 1. Press the [Paper Setting] key. CVK003 2. Press [Edit Custom Paper]. 3. Press [Recall from Paper Library]. 4. Select the most appropriate combination of type and weight for
  • Ricoh Pro C5110s | User Guide - Page 153
    Manually Specifying a Paper's Type and Weight 1. Press the [Paper Setting] key. Registering a Custom Paper CVK003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Change] for [Paper Name]. 5. Enter the
  • Ricoh Pro C5110s | User Guide - Page 154
    8. Adding Paper and Toner 15. Press the [Paper Setting] key. You can also close the [Tray changes are applied to the newly registered custom paper and its advanced settings are reset to their default values according to the changes that are applied to the settings. When modifying a custom paper that
  • Ricoh Pro C5110s | User Guide - Page 155
    1. Press the [Paper Setting] key. Registering a Custom Paper CVK003 2. Press [Edit Custom Paper]. 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Use Another Custom Paper's Settings]. 5. Select the custom paper whose settings
  • Ricoh Pro C5110s | User Guide - Page 156
    resulting in dirtying of skin, clothing, and floor, and accidental ingestion. • Store toner (new or used), toner containers, and components that have been in contact with toner out of reach of children. • If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air
  • Ricoh Pro C5110s | User Guide - Page 157
    run out. Have a replacement toner cartridge at hand. • If appears when there is a lot of toner, follow the toner replacement instructions that appear on the screen. Pull out the cartridge, and then reinstall it. • You can check the name of the required toner and the replacement procedure using the
  • Ricoh Pro C5110s | User Guide - Page 158
    the [Home] key on the bottom left of the control panel, and press the [Scanner] icon on the [Home] screen. CUV108 2. Press [Exit], and then perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used
  • Ricoh Pro C5110s | User Guide - Page 159
    The machine may fail to correctly detect the weight of the paper loaded in the paper tray. If this happens, adjust the machine so the printing conditions are suitable by inputting a numerical value (um) for the thickness of the paper. Machine: Maintenance For details about the following items, see
  • Ricoh Pro C5110s | User Guide - Page 160
    8. Adding Paper and Toner No. Item Description 0401 Adjust Punch Position Across Feed Direction speed for booklets when using the Booklet Finisher SR4100. 0501 Adjust Staple Position Adjust the vertical position of the staples when using Finisher SR4110. 0502 Adjust Punch Position With Adjust
  • Ricoh Pro C5110s | User Guide - Page 161
    the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon : Paper Misfeed icon : Original Misfeed icon : Load Paper icon : Add Toner icon : Add Staple icon : Waste Toner Full icon : Hole Punch Receptacle Full icon
  • Ricoh Pro C5110s | User Guide - Page 162
    9. Troubleshooting Status Icon : Waste Staple Full icon : Service Call icon : Open Cover icon Status Appears when the waste staple receptacle is full. For details about removing staple waste, see "Removing Staple Waste", Troubleshooting . Appears when the machine is malfunctioning or requires
  • Ricoh Pro C5110s | User Guide - Page 163
    problems described in error messages, see "When Messages Appear", Troubleshooting error has occurred on the machine. : The function cannot be used because an error has occurred in the function or machine. This icon may also appear if the toner is running low. The following table explains problems
  • Ricoh Pro C5110s | User Guide - Page 164
    9. Troubleshooting Problem Documents and reports do not print out. Documents and reports do not print out. An error has occurred. The machine is unable to connect to the network. Causes Solutions The paper output tray is full. Remove the prints from the tray. There is no paper left. A function
  • Ricoh Pro C5110s | User Guide - Page 165
    screen of the Copier/ Document Server function, or the Scanner function. Soft alert An original has been left on the exposure glass or paper tray is empty. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred
  • Ricoh Pro C5110s | User Guide - Page 166
    9. Troubleshooting When You Have Problems Operating the Machine Problem Causes Solutions When the machine is turned on, the only icon that appears on the home screen is the [Copier] icon. Functions other than the copier function are not yet ready. Wait a little longer. The machine has just
  • Ricoh Pro C5110s | User Guide - Page 167
    Problem Causes Solutions The power turns off automatically. The Weekly Timer setting is set to [Main Power Off]. Change the Weekly Timer setting. For details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings . The user code Troubleshooting . An error
  • Ricoh Pro C5110s | User Guide - Page 168
    Troubleshooting Problem Misfeeds occur frequently. Misfeeds occur frequently. Causes Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing paper, see "Recommended Paper", Paper Specifications and Adding Paper . • Lay cut
  • Ricoh Pro C5110s | User Guide - Page 169
    about specifying paper size with the control panel, see "Changing to a Size That Is Not Automatically Detected", Paper Specifications and Adding Paper . • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Do not place anything on the
  • Ricoh Pro C5110s | User Guide - Page 170
    Troubleshooting Problem Causes Solutions When printing print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and Adding Paper . Cannot print printing. For details about setting "Paper Type", see "Tray Paper Settings", Paper Settings . An error
  • Ricoh Pro C5110s | User Guide - Page 171
    print volume limits are specified, users cannot print beyond their print volume limit. Print jobs selected by users who have reached their print volume limits will be canceled. • For details about specifying print volume limits, see Security Guide . • To view the status of a print job, see [Print
  • Ricoh Pro C5110s | User Guide - Page 172
    support tray is not set. Set the Z-fold support tray for finisher or multi-folding unit. For details about how to add the Z-fold support tray, see "Finishing", Copy/ Document Server . The multi-folding unit is being printed. In [Finishing] on the initial copier screen, under [Folding Unit], select
  • Ricoh Pro C5110s | User Guide - Page 173
    When You Have Problems Operating the Machine For details about Function Compatibility, see "Function Compatibility", Troubleshooting . 165
  • Ricoh Pro C5110s | User Guide - Page 174
    Troubleshooting Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems original. Security Guide . The original specify the size manually - do not ", Paper Specifications and Adding
  • Ricoh Pro C5110s | User Guide - Page 175
    Unit", Maintenance and Specifications . "Exceeded the maximum number of sheets that can be used. Copying will be stopped." The number of pages the user is permitted to copy has been exceeded. For details about how to check the number of copies available per user, see Security Guide . "Exceeded
  • Ricoh Pro C5110s | User Guide - Page 176
    [Copier / Document Server Features]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server . "Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals. Do not remove remaining originals." ("n" in the message represents a changeable number
  • Ricoh Pro C5110s | User Guide - Page 177
    on the display. Follow the instructions displayed. For details about adding toner, see "Adding Toner", Maintenance and Specifications . For details about jammed paper or jammed staples, see"Removing Jammed Paper", or "Removing Jammed Staples", Troubleshooting . If the sub-machine's display
  • Ricoh Pro C5110s | User Guide - Page 178
    User Tools menu is open. Press the [User Tools] key to close the User Tools menu. "Cannot print from the submachine. Sub-machine will be disconnected." The sub-machine has stopped due to power failure or communication error message represents a changeable number.) Designation Sheet settings on
  • Ricoh Pro C5110s | User Guide - Page 179
    representative. "Hardware Problem: USB" An error has occurred in the USB interface. Turn off the power, and then back on again. If the message appears again, contact your service representative. "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred
  • Ricoh Pro C5110s | User Guide - Page 180
    driver. Select a tray containing paper that is the same size as the specified paper size. "Parallel I/F board has a problem." An error has occurred in the IEEE 1284 interface board. Turn off the power, and then back on again. If the message appears again, contact your service representative
  • Ricoh Pro C5110s | User Guide - Page 181
    Messages Displayed When Using the Printer Function Message Causes "Printer font error." An error has occurred in the font settings. "Problems with the wireless card. Please call service." (A "wireless LAN board" or "Bluetooth unit" is referred to as a "wireless card".) The machine has detected
  • Ricoh Pro C5110s | User Guide - Page 182
    9. Troubleshooting Message "Unable to access the specified memory storage device." Causes Solutions • An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device. • An error occurred when the user used the Direct printing function to print
  • Ricoh Pro C5110s | User Guide - Page 183
    contact your service representative. "Exceeded the maximum unit count for Print Volume Use. The job has been cancelled." The number of pages the user is permitted to print has been exceeded. For details about print volume use limitation, see Security Guide . "Exceeded the maximum number of multi
  • Ricoh Pro C5110s | User Guide - Page 184
    the correct classification code. The classification code is not supported with the printer driver. Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . Duplex printing was canceled. • Select
  • Ricoh Pro C5110s | User Guide - Page 185
    )." "Output tray has been changed." "Print overrun." "Punch has been cancelled." "Staple has been cancelled." Causes Solutions The number of pages exceeds the maximum number of sheets that you can use Collate with. Reduce the number of pages to print. The maximum number of For details about the
  • Ricoh Pro C5110s | User Guide - Page 186
    Troubleshooting . For details about how to set permissions, see Security Guide . "Exceeded max. capacity of Document Server. Cannot store number of pages that you want to send. "Exceeded max. number of pages. (Auto)" While using the error job store function to store Normal Print jobs as Hold Print
  • Ricoh Pro C5110s | User Guide - Page 187
    the folder or specify another folder number that can be used. For details about locked folders, see Security Guide . When there is not enough free hard disk space Message "HDD is full." "HDD is full." Causes When printing with the PostScript 3 printer driver, the hard disk capacity for fonts
  • Ricoh Pro C5110s | User Guide - Page 188
    ] key was selected on the machine's control panel. Perform the print operation again if necessary. When there is a problem with a parameter Message "86: Error" Causes Parameters of the control code are invalid. Solutions Check the print settings. When the user lacks privileges to perform an
  • Ricoh Pro C5110s | User Guide - Page 189
    server with a different ID, and a duplication of the user name occurred due to a switching of domains (servers), etc.. For details about user authentication, see Security Guide . When other errors occur Message "85: Error" Causes The specified graphics library is unavailable. Solutions Check
  • Ricoh Pro C5110s | User Guide - Page 190
    "Compressed Data Error." "Data storage error." "Error has occurred." Causes Solutions The machine could not access Hard disk correctly. Turn off the power, and then back on again. If the message appears frequently, contact your service representative. This data cannot be printed. The specified
  • Ricoh Pro C5110s | User Guide - Page 191
    Error." There is a problem with the Contact your service representative. Multi-Folding Unit. "I/O buffer overflow." An input buffer overflow occurred. • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number
  • Ricoh Pro C5110s | User Guide - Page 192
    , see the printer driver Help. Turn off the power, and then back on again. If the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. Re-obtain the latest paper type information set in the machine. If printing does not start, contact
  • Ricoh Pro C5110s | User Guide - Page 193
    causes of and possible solutions for the error messages that appear on the control panel. If a message not described user code is not correct. Please re-enter." You have entered an incorrect user code. Check the authentication settings, and then enter a correct user code. "Exceeded max. number
  • Ricoh Pro C5110s | User Guide - Page 194
    Troubleshooting Message Causes Solutions "Exceeded max. number of alphanumeric characters." The maximum enterable number of alphanumeric characters has been exceeded. Check the maximum number be registered in the address book. For manually entered and delivery server destinations, register the
  • Ricoh Pro C5110s | User Guide - Page 195
    are required." The program contains a For details about how to set destination for which the permissions, see Security Guide . currently logged-in user code is set. A destination for which the protection code is set cannot be called by the program. Cancel the protection code setting
  • Ricoh Pro C5110s | User Guide - Page 196
    Troubleshooting reset n original(s)." ("n" in the message represents a changeable number.) The scanned original exceeded maximum data capacity. Specify the the scaling factor specified in [Specify Reproduction Ratio] is too large, part of the image may be lost. Reduce the scaling factor in [Specify
  • Ricoh Pro C5110s | User Guide - Page 197
    Scanner Function Message Causes Solutions "Not all of the image will be scanned." Using [Specify Reproduction Ratio] to scale down a large document may cause part of the image to be lost. Specify a large size in [Specify Size], and then try to scan the original again. If displaying the entire
  • Ricoh Pro C5110s | User Guide - Page 198
    9. Troubleshooting Message "Memory is full. Scanning has been cancelled. Press [Send network error has occurred and a file was not sent correctly. Solutions • Check that the user name and password are correct. • Check that the ID and password for the destination folder are correct. • A password of
  • Ricoh Pro C5110s | User Guide - Page 199
    [Scanned Files Status]." While a file was being sent, a network error occurred and the file could not be sent correctly. If the same changed." "Selected file is currently in use. Password cannot be changed." "Selected file is currently in use. User name cannot be changed." Causes Solutions You
  • Ricoh Pro C5110s | User Guide - Page 200
    9. Troubleshooting Message "Some of selected files are currently in use. They For details about storing files, see "Storing and Saving the Scanned Documents", Scan . "Exceeded max. number of stored files. Cannot send the scanned data as capturing files is unavailable." Too many files are waiting
  • Ricoh Pro C5110s | User Guide - Page 201
    about how to enable or disable the WSD protocol, see Security Guide . "Cannot start scanning Scan Profile is not set on the because originals per set. • Misfed originals. • Transmission of other jobs. • Reduce the number of originals, and then scan again. • Remove any misfed original, and then
  • Ricoh Pro C5110s | User Guide - Page 202
    9. Troubleshooting When documents cannot be stored on a memory storage device Message if the memory storage device appears to have sufficient free space, data might not be saved if the maximum number of files that can be saved is exceeded. • Replace the memory storage device. • If the document
  • Ricoh Pro C5110s | User Guide - Page 203
    entered login user name, password, or driver encryption key was invalid. Check your login user name, login password, or driver encryption key, and then enter them correctly. For details about login user name, login password, and driver encryption key, see Security Guide . "Authentication succeeded
  • Ricoh Pro C5110s | User Guide - Page 204
    Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. An error has occurred in the driver error has occurred on the machine. An unrecoverable error has occurred in the machine. Contact your service
  • Ricoh Pro C5110s | User Guide - Page 205
    scanning area." insufficient. • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following cause: • Scanning cannot be performed if large values are set for brightness when using halftone or
  • Ricoh Pro C5110s | User Guide - Page 206
    Copier function. • Wait for a while, and then reconnect. • Cancel the job that is being processed. Press the [Stop] key. Follow the instructions there is a problem connecting to the scanner Message Causes "Cannot connect to the scanner. Check the network Access Mask settings in User Tools." An
  • Ricoh Pro C5110s | User Guide - Page 207
    is not available. Check the scanner connection status." "Scanner is not available. Check the scanner connection status." A communication error has occurred on the network. The machine's power is off. The machine is not connected to the network correctly. Solutions • Check that the previously used
  • Ricoh Pro C5110s | User Guide - Page 208
    9. Troubleshooting Message "Scanner is not available. Check the scanner obtained. Solutions • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties. • Use Web Image Monitor to set "LLMNR" of
  • Ricoh Pro C5110s | User Guide - Page 209
    then confirm that the Bluetooth interface unit was installed correctly. After confirmation, turn on the power again. If the message appears again, contact your service representative. "Clean the scanning glass. (Located next to the exposure glass.)" The scanning glass or guide plate of the ADF is
  • Ricoh Pro C5110s | User Guide - Page 210
    9. Troubleshooting Message "Self checking..." Causes The machine is performing image adjustment operations. Solutions The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number
  • Ricoh Pro C5110s | User Guide - Page 211
    not valid. See the manual for required data." "The format of the image data is not valid. See the manual for required data." Causes Solutions The Specify the supported. image again. When the Address Book Is Updated Message Causes "Updating the destination list A network error has has
  • Ricoh Pro C5110s | User Guide - Page 212
    9. Troubleshooting Message "Updating the destination list... Please wait. Specified destination(s) or sender Solutions Wait until the message disappears. Do not turn off the power while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before
  • Ricoh Pro C5110s | User Guide - Page 213
    about how to install a device certificate (S/ MIME), see Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate." (XXX and YYY indicate the user action.) There is no device certificate (S/MIME), or the
  • Ricoh Pro C5110s | User Guide - Page 214
    . For details about how to install a new certificate, see Security Guide . When Problems Occur While Logging In Message "Authentication has failed." "Authentication has failed." Causes Solutions The entered login user name or login password is not correct. For details about the correct login
  • Ricoh Pro C5110s | User Guide - Page 215
    in user name For details about how to set does not have permission for permissions, see Security Guide . error has occurred and connection has failed. "LDAP server authentication has failed. Check the settings." A network error user name and the password for LDAP server authentication. 207
  • Ricoh Pro C5110s | User Guide - Page 216
    9. Troubleshooting 208
  • Ricoh Pro C5110s | User Guide - Page 217
    32 Browser 35 Buffer pass unit 32 Bypass tray 27, 64, 65, 111, 112 C Check Status key 155 Combine 9, 14 Combine printing 75 Combined copying 59 Computer 195 Connect Copy 18, 169 Control panel 26 Converting documents to electronic formats easily 10 Copier 34, 51 Copy connector 31
  • Ricoh Pro C5110s | User Guide - Page 218
    21 Printer.. 34, 73, 171, 174, 176, 178, 179, 180, 181 Printer driver 72 Problem 158, 202 Program 12, 39 Q Quick Install 71 R Reducing my Costs 9 Region A 7 Region B 7 Registering destinations 11 Running out of toner 150 S Sample Print 16 Scan file 89, 93 Scan settings 96 Scan to Folder
  • Ricoh Pro C5110s | User Guide - Page 219
    Two-sided paper 121 U Unauthorized copy prevention 24 Used toner 150 User certificate 205 User code authentication 47 V Vents 28 W Web Image Monitor 23, 101 Wide large capacity tray 8, 115 Wide LCT 8, 31 WSD scanner 193 211
  • Ricoh Pro C5110s | User Guide - Page 220
    MEMO 212 EN GB EN US EN AU D138-7403
  • Ricoh Pro C5110s | User Guide - Page 221
    © 2013
  • Ricoh Pro C5110s | User Guide - Page 222
    EN GB EN US EN AU D138-7403
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For safe and correct use, be sure to read the Safety Information in
"Read This First" before using the machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Copy
Getting Started
What You Can Do with This Machine
User Guide