Ricoh Pro C5110s User Guide - Page 184
When there is a problem with the print settings, Duplex in [Tray Paper Settings]
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9. Troubleshooting Message "The selected paper type is not supported. This job has been cancelled." "Z-fold error." Causes Job reset is automatically performed if the specified paper type is incorrect. Z-folding was canceled. Solutions Specify the correct paper type, and then print the file again. Check the tray, paper orientation, print orientation, and Z-fold settings again. When there is a problem with the print settings Message "Booklet/Half Fold Error" "Classification Code is incorrect." "Classification Code is incorrect." "Duplex has been cancelled." Causes Solutions The job was canceled because you specified invalid settings for saddle stitching or half fold. Check the settings for saddle stitching or half fold. The classification code has not been entered, or the classification code has been entered incorrectly. Enter the correct classification code. The classification code is not supported with the printer driver. Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . Duplex printing was canceled. • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications . • Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Paper Settings . 176